HR - Work with General Manager on staffing and operations. - Oversee, develop, implement, and maintain internal corporate policies and procedural documents. - Set up interviews and analytics for each process. - Provide a professional HR Administration service to support employee lifecycle procedures - Partner with line managers and cross functional teams on employee relations issues. - Organize company culture events to keep a high-level of employee engagement. - Conduct performance reviews. - Nurturing a positive working environment. - Handle confidential matters with discretion. Office admin - Welcome visitors and internal employees with a cheerful disposition. - Maintain office operations. - Bookkeeping and accounting support. - Assist in customer support tasks.

- Support manager to build operations standard of department. Maintain standard of operation control and compliance of internal policy. - Provide Account opening training to Sales and CS team. - Work with sales team or other department to develop and maintain good relationships with potential and existing clients or colleagues. - Perform account opening process, conduct KYC/AML and documents management.（individual/corporate - HK, AUS, NZ, CN...） - Work with PM team to utilize account opening form and KYC system. - Assist in preparing client statements and settlement reports; - Training materials (including translation). - got promotion after 1-year-performance review

- Processing all the receipts from vendor, staff, tax, service...etc. Support manager go through the paper works and data. - work manual. - work with internal/external stakeholders. - Application: Oracle JDE, SAP concur, OBIEE, APWC.

Online advertising, customer developing, KPI: 30+ walk-in customers via my ads. Had successfully increase the number of customers over 50% through online ads and phone services.

Brought excellent customer services at cashier and store services.

5 years experience on training, coaching, and project managing. ● Mission: Promote the digital strategies to WIN, BUILD, and SEND, so that every genuine follower of Jesus Christ who can use digital strategies to participate or start a spiritual movement everywhere. http://webblog.cru.tw/