Certified AWS Solutions Architect - Institutional Subject Matter Expert for Cloud Computing - Member of IT Security Response Team - Member of institutional Compute Team (VMWare, AWS, and Bare Metal Servers) - Member of the SCRUM Masters Community - Scripting (Python, Bash, Powershell) - Manage Windows and Red Hat Enterprise Linux Servers - Familiar with Ansible and Openshift

This position is responsible for ensuring accurate and timely technology support and problem resolution to internal and external customers. Resolves complex and everyday service requests relating to PC, server, and network hardware and soware problems and malfunctions; interacting and consulting with clients to manage client satisfaction; providing guidance, assistance, and follow-up on client inquiries; and assisting in the implementation of desktop hardware and software. Supervised a culturally and geographically diverse team.

Systems Designer/Architect Project Manager Business Analyst Technical Recruiter Soware Development Raspberry Pi IOT