Owner of IT Company headquartered in the Kansas City metro area focused on website development and digital marketing campaigns for small businesses as well as various software projects for government contracts (CAGE code 8PMQ9).
• Developed targeted digital campaigns that significantly improved clients' online presence and generated increased engagement.
• Implemented automated IT infrastructure using DevOps tools such as Ansible, Docker, and CI/CD pipelines, enabling efficient deployments across multiple cloud platforms.
• Cultivated strong relationships with investors, suppliers, and clients to drive business growth.
• Achieved a 10x increase in social media engagement for clients within just two months.
• Authored impactful Wikipedia articles and obtained the highly sought-after Instagram Verified mark for a social media client.
Jakarta Pusat, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta, Indonesia
IT Director for a travel agency servicing government contracts and excursions for various entities throughout Indonesia.
• Managed IT infrastructure for a government-contracted travel agency, ensuring efficient design documentation, inventory management, and change management.
• Led a high-performing team of programming, web development, and help desk professionals, driving exceptional customer support and seamless integration with transit booking systems.
• Oversaw full-stack web development projects to enhance user experience and streamline operations.
• Collaborated with various entities throughout Indonesia to deliver successful excursions and meet client needs effectively.
Cultivated a DevOps culture.
• Implemented DevOps best practices including CI/CD, automated testing, infrastructure as code, and centralized logging to foster a collaborative and efficient work environment.
• Significantly reduced deployment time for critical infrastructure by integrating comprehensive tests into Azure DevOps CI/CD build and deployment pipelines.
• Streamlined scalability and developer workflow by building Docker containers for all iFactory applications.
• Empowered efficient resource management by developing Ansible playbooks for seamless deployment, configuration, and maintenance of both on-premises and cloud resources.
• Enhanced log collection and analysis capabilities by configuring Elasticsearch, Logstash, and Kibana, resulting in informative dashboards and improved troubleshooting.
• Led application administration and served as the Linux subject matter expert for the Capital Markets team, ensuring smooth operation of GBST’s Syn suite for back-office trade processing.
• Implemented streamlined log analysis with Splunk and JVM process monitoring with Dynatrace agents across all Syn components.
• Developed efficient Ansible playbooks to deploy new releases seamlessly across multiple environments.
• Led the development of codesigned's Microsoft SharePoint products 'Intranet' and 'Analytics'. Spearheaded product management responsibilities for both products, ensuring successful development and deployment.
• Expert in wireless and wireline billing, providing highest tier support for all of Sprint's billing mediation systems.
• Led development of an application that saved $2 million by collecting and routing event data records (EDRs) to multiple downstream applications.
• Utilized ELK stack to reduce time to resolution for actionable alarms by 50% on multiple billing mediation platforms.
• Increased processing rate by 250% through development of a method for distributing billing records across parallel billing processors.
• Created a business rule translation tool using Perl's Parse::RecDescent module.
• Implemented a production management system using Ansible and Gitlab, resulting in faster deployments and reduced errors.
• Developed and trained education staff in Fasttrack, a web-based celeration chart application, for educators to assist in Behavioral Analysis.
• Analyzed data relating to Healthcare Cost Report Information System (HCRIS) for tax firms.
• Launched engaging websites for numerous small business clients.
• Placed third in Missouri State VICA (Vocational Industrial Clubs of America) offset lithography press operation competition.
• Placed first in Missouri State VICA digital paste-up competition (Adobe Pagemaker).
• Designed the winning t-shirt design in the Missouri State VICA competition.