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Raymond Lin
Field Service Engineer
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Raymond Lin

Field Service Engineer
Being a CSE at ASML for almost 4 years, I've learnt a lot not only troubleshoot skills but also customer relationship maintenance.
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ASML
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National Taiwan Ocean University

Professional Background

  • Current status
  • Profession
    Equipment Engineer
  • Fields
    Semiconductor
  • Work experience
    10-15 years (6-10 years relevant)
  • Management
    I've had experience in managing 1-5 people
  • Skills
    Troubleshooting
    Product Portfolio
    Computer Skills
    Solid Works
    Power Point
    ERP System
  • Languages
    English
    Fluent
    Chinese
    Native or Bilingual
  • Highest level of education
    Bachelor

Job search preferences

  • Desired job type
    Full-time
    Interested in working remotely
  • Desired positions
    Field Service Engineer
  • Desired work locations
  • Freelance
    Non-freelancer

Work Experience

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Customer Support Engineer

Mar 2018 - Present
Analysis, diagnoses and troubleshoots equipment problems via offline tools and performs hardware actions include parts replacement or upgrade kit installation on customer site

Field Service Engineer

Jan 2014 - Feb 2018
4 yrs 2 mos
. Experienced at Universal instruments - GI-14D pick & place machine, already trained and get Level 2 license from USA and now assigned to support TSMC Longtan for almost two years. . Take care of Universal - Radial-88HT auto insertion machine for through hole components in Unity OPTO. . Experienced at Finetech - Die bonder and rework machine. . Experienced at Milara - robot & wafer Pre-aligner repairing, application and troubleshooting. . Familiar with Koh Young - aSPIre2 SPI machine, USI - Ultrasonic coating machine, Speedline - solder printer, CAMLOT dispensing equipment and so on.

International Salesman

Jan 2010 - Dec 2012
3 yrs 0 mos
. Promoting our products to foreign customer's face to face. . Developing overseas markets by e-mail or participate in exhibitions. . Deal with various inquiry including RMA issue, quotation required, and OEM service. . Maintaining good relations with existing customer's and follow-up the schedule of their purchase order. . Support Product Manager to identify new products or new application areas of existing product portfolio.

Education

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Engineer’s Degree
Bachelor degree of science in Mechanical and Mechatronic Engineering
2005 - 2009
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High School Diploma
General Education
2002 - 2005