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簡蕙萱
客戶服務經理
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簡蕙萱
客戶服務經理
我是Reico,在旅遊業深耕多年,自基層客服銷售人員一路晉升至部門中高階主管,培養多年銷售技巧、客戶服務經驗,個性正向積極,重視團隊合作精神同時也具備獨立工作之際能與態度。
潮味決湯滷專門店
世新大學
Professional Background
Current status
Not open to opportunities
Profession
Store Manager / Management
Fields
Consumer Goods
Work experience
10-15 years (10-15 years relevant)
Management
I've had experience in managing 15+ people
Skills
Word
PowerPoint
Excel
Languages
English
・
Intermediate
Chinese
・
Native or Bilingual
Highest level of education
Bachelor
Job search preferences
Desired job type
Full-time
・
Not interested in working remotely
Desired positions
Desired work locations
Freelance
Non-freelancer
Work Experience
店家負責人
潮味決湯滷專門店
Oct 2019
-
Feb 2021
・
1 yr 5 mos
餐飲店負責人,管理4-6人 實際營運之日常、廠商聯繫、物料配給、員工排班教育訓練等。
門市部經理
易遊網旅行社股份有限公司
Feb 2018
-
Feb 2020
・
2 yrs 1 mo
管理全台門市20間(每間門市約3-8名同仁) 目標制訂與業績達成-提升銷售營運占比10%→15% 獎金辦法制定-透過獎金辦法修改提升高毛利商品銷售數 業績報表撰寫-了解各店營運狀況與銷售進度 員工關懷-每月安排與各區店長會議並關懷各店員工
企業服務部經理
易遊網旅行社股份有限公司
Dec 2016
-
Dec 2019
・
3 yrs 1 mo
管理公司企業客戶之旅遊需求(管理人數10位) 目標制訂與業績達成-轉型企業目標提升銷售營運占比4%→6% 獎金辦法制定-針對不同組別提供不同辦法以激勵員工達成業績目標 企業開發-維護原有客戶續約並爭取新客戶洽談簽約 企業客戶量身訂做旅遊需求-企業家庭日,員工旅遊等
Education
世新大學
Bachelor’s Degree
・
觀光
2002 - 2006