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I have 3 years experience as a content operation in 2 start up companies. With the skills I have, I have helped companies in the preparation of SOP Content Operations and also made improvements to the Hanbook QC Analyst to help companies provide solutions in the work step for employees.

Mercu Buana University

Content Analyst Ops

resti nurmala

PT. Shopee International Indonesia

Content Analyst Ops (QC)

1. Ensure that the products sold are in accordance with the provisions of the SOP
2. Analyze, and solve problems and issues related to the product or QC system
3. Working on projects related to product screening project category, star seller project, virtual goods sku project, drug project, ebook project review, etc. 

1. Promoting JX logistics expedition services through whatsapp and social media
2. Responsible for integrating the logistics delivery of each client in various regions
3. Create a weekly report

PT. Jaya Ekspress Transindo (JX)

Social Commerce

1. Renaming the basic certificate of government goods/services
2. Coordinating and reporting work results to the LKPP office

Lembaga Kebijakan Pengadaan Barang/Jasa Pemerintah  (LKPP)

Skilled Workers (Asset Management)

1. Make training materials and training schedules for new hires or existing 
2. Update SOP content ops, including data entry team, QC & upload team, photo team, promo team, and MRO team 
3. Create regular quizzes every month, as well as conduct evaluations 
4. Monitor employee performance progress, as well as create KPI scoring

resti nurmala 的社群動態