//assets.cakeresume.com/assets/contentarea/contentarea-2d64eca8dae2a1ffb31e0fb1df887bbad072c7c19734d7d30fa14884bbcc299a.css

Tri Sector Leadership

Institut Harkat Negeri 

EF SET (English Language)

English First

Digital Marketing 

Ndalem Berkah Jogjakarta

Kiky is sociable person, she has strong willingness to learn something new and enjoy face the challenges. Doing various things make her to learn a lot of new things.
Since college, kiky able to work with people from different culture enviroment so it's really good for her to work with cultural diversity in the workplace.
Kiky is full of self initiativeness,  eager to learn, and problem solver become the basic capital to be able to provide the best service to the customers.

Institut Pertanian Bogor

Customer Support Specialist

Rizky Amalia

Jakarta International Customer Service Institute

General Service & Operations

• Answer phone call, and comments/chat in social media 
• Respond to general queries emails dan chat on whatsapp business
• Promote the event by email, social media, and whatsapp business
• Search and collect the database of customer (name, job, company, email, contacts)
• Handling customer complaint to effectively resolve the issue
• Outbound marketing by calling the potential customer
• Prepare proposal and offering letter for potential customer
• Create invoice for the customer
• Coordinate the ongoing training program to all participants and vendor
• Book event room, hotel, and transportation ticket to support the needs of the event
• Welcoming customer and directing them into our training room or other event
• Prepare document, presentation, memos, and resume 
• Coordinate and manage appointments, meeting, and conference room/site. 
• Maintain general files such us company profile, legal files, vendor files, and other document related to company's operations. 
• Performing other relevant duties when needed.

Jakarta, Indonesia

• Collect data of 300 respondents
• Approach with various responden in evicted area
• Interview 15-20 respondents per day (teenager & mother)

Freelancer

Social Researcher for Family Science

• Approach to 25 students in a class
• Introduce the concept of buying and selling and guide students to spend money wisely in traditional & modern markets
• Handle year project for little entrepreneur with theme "fruit & vegetable" which involves students, teachers, and parents transacting in the school market

Indonesia Heritage Foundation

Thematic Teacher

• Coordinate the implementation of training" between the lecturers and the village's government
• Prepare training materials such as presentation slides, print out modules, souvenir, pre & post tests, and other operational equipment
• Desain learning modules those it published for the BKKBN for Akademi Keluarga Hebat Indonesia 2018

Rizky Amalia’s posts