- Ensure new project's all SOW Statement of Work and product requirements have an owner and validation method to manage risks, on-going project's all engineering activity process have been implemented correctly.
- Verify test plans and validate results which are compliance with customer's requirement, track and escalate design bugs/pilot run bugs, and quality issues.
- Analyze and track RMA data from repair site, seek for improvement
opportunities in both design and manufacturing from the RMA data.
- Collaborates with engineering team to handle over 40 RCFA Root Cause Failure Analysis cases for sustaining products, provide failure cause and corrective action to customer for improving product quality.
- Conduct lessons learned from product design, manufacturing and after sales.
Documented
lessons learned as DFMEA review items to prevent the similar failure occur from design phase in the future.