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Avatar of Shushen Chia.
Shushen Chia
Information Technology Director
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Shushen Chia

Information Technology Director
I have 20 years of experience in the IT industry and over 20 years in data processing, data analytics, and enterprise application development. I direct all IT department operational activities and provide solutions/supports that enhance mission-critical business requirements and operations with very limited resources. At high level of competency in problem resolving capability and advanced analyzing skill, I lead, plan and manage IT projects with highest levels of customer satisfaction. I tirelessly explore and use new technologies for current and future agency's IT needs, i.e. open sources, mobile apps, GIS applications, data visualization, cloud, machine learning and AI.
DC Government
University of Maryland Baltimore
Towson, MD, USA

Professional Background

  • Statut Actuel
    Employé
  • Profession
    Full Stack Development
  • Fields
  • Expérience professionnelle
    Plus de 15 ans (Plus de 15 ans pertinente)
  • Management
    I've had experience in managing 5-10 people
  • Skills
    Mechanical Engineering
    Projects Development
    Cloud Applications
    Database Systems
    Data Warehousing
    Civil Engineering
    Data Analytics
    Data Visualizations
    Web Application Development
    GIS Application
    ESRI
    Mobile App Development
  • Languages
    English
    ・
    Natif ou Bilingue
    Chinese
    ・
    Natif ou Bilingue
  • Highest level of education
    Master

Job search preferences

  • Desired job type
    Temps plein
    ・
    Intéressé par le travail à distance
  • Desired positions
    IT Director/Application and Technology Manager
  • Lieu de travail désiré
    Baltimore, MD, USA
    ・
    Baltimore County, MD, USA
    ・
    Maryland, USA
    ・
    Washington, DC, USA
  • Freelance
    Je ne suis pas indépendant

Work Experience

IT Specialist

DC Government
mai 2021 - Présent
Provide IT support for the Agency's business applications, like Accela & 311 system. Creating application and API using .net platform.

Information Technology Director

Baltimore City - Department of Housing and Community Development
nov. 2018 - mai 2021
・
2 yrs 7 mos
Provide IT solutions for Agency's business process challenges. Manage and oversee the application development group, the hardware/network/help desk group and the customer services group. Evaluate/implement technology innovations. Plan/develop/maintain IT infrastructure on-premises and in the cloud Implement IT Security Guideline/Policy Evaluate/incorporate IT solution vendors/providers Accomplishments: Develop and implement online permitting, licencing & registration systems. Develop and implement online and mobile app inspection scheduling application. Develop and implement enterprise mobile apps. Develop and implement GIS, date analytics and data visualization tool.(2018 ESRI SAG Award) Develop machine learning/bot messaging application prototype. Domain migration of 400 users. Office 365 migration. One Drive migration for all users local files and shared drives(no on-premise file server). Completing all migration tasks without interrupting company daily business processes. Cloud Migration. Develop full stack GIS open source platform. Structure Help-desk/customer service operations. Implement Agency's teleworking needs.

Application and Technology Manager

Department of Housing & Community Development
janv. 2008 - août 2018
・
10 yrs 8 mos
. Manage and oversee programmers, IT projects development and IT Infrastructure design. . Design/code/implement 3-tier client-server database applications including applications in building permit/online permit, code enforcement/legal, housing. . Design/code/implement Web Applications, Mobile Apps, GIS Applications, Cloud Applications, Data Warehousing, Graphical Data Analyzing

Sr. Programmer/Analyst

HABC - Information Technology
janv. 1999 - déc. 2008
・
10 yrs 0 mos
. Design/code/implement 3-tier client-server database applications award winning including applications in building permit, real property, law/legal, housing, finance, leave-tracking . Design/code/implement Web Applications, GIS Applications, Data Warehousing . Integrate between systems : in-house, finance/accounting, mainframe

Engineer II

Department of Housing & Community Development
janv. 1997 - déc. 1997
・
1 yr 0 mos
. Review mechanical engineering plans . Create/maintain multi-user/client-sever database systems . Computer hardware/software specialist

Engineer/Programmer

Transviron Inc Consulting Engineers
janv. 1996 - déc. 1996
・
1 yr 0 mos
. Model/analyze watershed, site development/design/survey . AutoCAD specialist, Autolisp/C programmer

Computer hardware/software specialist

Westinghouse
janv. 1995 - déc. 1995
・
1 yr 0 mos

Education

University of Maryland Baltimore

Master of Science (MS)
・
Mechanical Engineering
1991 - 1993

National Chung Hsing University

Bachelor of Science (BS)
・
Mechanical Engineering
1984 - 1988