09/2015 - Sekarang
Strategically plan and manage logistics, warehouse, transportation and customer
services
Keep track of quality, quantity, stock levels, delivery times, transport costs and
efficiency
Arrange warehouse, catalog goods, plan routes and process shipments
Resolve any arising problems or complaints
Supervise, coach and train warehouse workforce
Meet cost, productivity, accuracy and timeliness targets
Achieved Consistent 90+% CSAT ( Customer Satisfaction Feedback )
Handling end to end Operation Tasks for 4500 square feet Hub.
Responsible for managing daily logistics operations, implementing and optimizing
vehicle capacity utilization and supporting quality standards
Implement processes that tighten costs, reduce risk, and ensure a quality, reliable and
safe transportation
Handling COD collections
Organize induction training of all the staff members of concerned Hub.
Impart refresher training to the hub staff on current and ongoing process changes