 Strategically plan and manage logistics, warehouse, transportation and customer services  Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency  Arrange warehouse, catalog goods, plan routes and process shipments  Resolve any arising problems or complaints  Supervise, coach and train warehouse workforce  Meet cost, productivity, accuracy and timeliness targets  Achieved Consistent 90+% CSAT ( Customer Satisfaction Feedback )  Handling end to end Operation Tasks for 4500 square feet Hub.  Responsible for managing daily logistics operations, implementing and optimizing vehicle capacity utilization and supporting quality standards  Implement processes that tighten costs, reduce risk, and ensure a quality, reliable and safe transportation  Handling COD collections  Organize induction training of all the staff members of concerned Hub.  Impart refresher training to the hub staff on current and ongoing process changes