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Autumn S.C. Chung
Product Manager
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Autumn S.C. Chung

Product Manager
6+ years of experience leading product management in the IoT industry. Direct product line strategy of automotive devices and B2B/B2C SaaS platforms. Work cross-functionally with teams to refine onboarding experience, discover user requirements and maximize product values so as to enhance customer satisfaction.
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Ubiquiti Inc.
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National Taiwan University
Taipei City, Taiwan

Professional Background

  • Current status
    Employed
    Ready to interview
  • Profession
    Project / Product Management
    UI/UX Design
  • Fields
    Internet of Things (IoT)
    SaaS / Cloud Services
    Consumer Electronics
  • Work experience
    6-10 years (6-10 years relevant)
  • Management
    I've had experience in managing 1-5 people
  • Skills
    Digital Transformation
    Fleet Management
    Operations
    UX Research
    Scrum
    SaaS Platform
    IOT application
  • Languages
    English
    Professional
  • Highest level of education
    Master

Job search preferences

  • Desired job type
    Full-time
    Interested in working remotely
  • Desired positions
    Product Manager/ Program Manager
  • Desired work locations
    Taipei City, Taiwan
    Singapore
    Vietnam
    Thailand
  • Freelance
    Non-freelancer

Work Experience

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Product Line Manager

Ubiquiti Inc.
Full-time
Nov 2021 - Present
Taipei City, Taiwan
• Launched digital-signage enabled EV charging stations with enterprise-graded access controls and charging insights on the B2C/ B2B2C SaaS platforms • Supervised the web/ mobile app platform for EV Station Series with goal-driven user stories and acceptance criteria in the Scrum methodology with design, hardware, firmware, backend, frontend, QA teams across different countries • Directed NPI product line roadmaps of electric boats with Wi-Fi connection, Digital-Twin dashboards and Computer Vision application for inland cruising markets • Built the e-boat prototype from 0 to 1 in 4 months and the following 4 iterations in a year to verify the specification, cost target, schedule and logistics with cross-functional teams for mass production
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Product Manager

WeMo Corp.
Full-time
Oct 2018 - Oct 2021
3 yrs 1 mo
Taipei City, Taiwan
• Defined product roadmap and process improvement for WeMo’s operation team digital transformation to ensure the efficiency and stability to handle battery swaps, dispatching, repairing and maintenance. • Build up success quantitative indicators of WeMo’s battery service for resource allocation and asset turnover rate enhancement. • Be responsible for prioritizing and optimizing customer pain points including partnered parking lots, red-tag vehicles, open-trunk reminder, helmet deodorantand etc. • Managed supply chains to meet the 12-million-subsidy schedule of 4000 scooters manufacture and delivery within 4 months. • Led WeMo’s advanced telematics prototyping and developing during COVID-19 Pandemic.
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Product Manager

4ipnet, Inc.
Full-time
Mar 2015 - Jul 2018
3 yrs 5 mos
Taipei City, Taiwan
• Launched 4 new high-end Access Points and 3 new enterprise-grade Network Management Systems that boosted 2.6million USD revenue increase in first half of 2018. • Delivered 15+ firmware upgrades to optimize 20% CPU computing ability, benefiting distributors by decreasing cost of mercury and deploying. • Initiated hybrid SCRUM methodology to conceptualize new products via requirement analysis, PRD writing, UI/UX design optimization, RD/QA teams demos, and product materials documentation. • Integrated third-party services with technology partners including PayPal, SMSGlobal, Linkyfi, and Ekahau to expand Product-offering options as well as to satisfy various market demands. • Designed a 3-level-Partner Training Program (Specialist, Evangelist, and Guru Certifications); conducted a total of 5 trainings in the Philippines, Brazil, Budapest, Dubai and Taiwan; issued 50+ certificates to 4ipnet’s global clientele/ channel partners.
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Electrical Engineer in Network Access

LiteOn Corp, Ltd.
Full-time
Nov 2013 - Mar 2015
1 yr 5 mos
Taipei City, Taiwan
• Led a 4-month-duration project to design a commercial 5G-PoE+ mini-switch, supporting thousands of orders per month. • Participated 3 ODM projects, incorporating schematic design, layout review, and VHDL program, eliminating developing time by 2 months. • Awarded with Best Performance in 2014 for innovative methodology and effective teamwork. • Resolved PoE instability issues to comply with IEEE 802.3af/at and chip specification, consequently lowering the RMA rate to < 1%. • Optimized power efficiency and heat dissipation via parts comparison and substitutes evaluation & verification while balancing BOM cost. • Shortened the communication period between Chinese colleagues in different departments in GCOM, Shenzhen, China by optimizing manufacturing processes and reducing release time by 60%.

Education

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Master’s Degree
Master of Photonics and Optoelectronics
2010 - 2012
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Engineer’s Degree
Bachelor of Electrical Engineering, Program of Creativity and Entrepreneurship
2006 - 2010