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6+ years of experience leading product management in the IoT industry. Direct product line strategy of automotive devices and B2B/B2C SaaS platforms.
Work cross-functionally with teams to refine onboarding experience, discover user requirements and maximize product values so as to enhance customer satisfaction.

National Taiwan University

Product Manager

Autumn S.C. Chung

Ubiquiti Inc.

Product Line Manager

•	Launched digital-signage enabled EV charging stations with enterprise-graded access controls and charging insights on the B2C/ B2B2C SaaS platforms
•	Supervised the web/ mobile app platform for EV Station Series with goal-driven user stories and acceptance criteria in the Scrum methodology with design, hardware, firmware, backend, frontend, QA teams across different countries
•	Directed NPI product line roadmaps of electric boats with Wi-Fi connection, Digital-Twin dashboards and Computer Vision application for inland cruising markets
•	Built the e-boat prototype from 0 to 1 in 4 months and the following 4 iterations in a year to verify the specification, cost target, schedule and logistics with cross-functional teams for mass production

台灣台北市

•	Defined product roadmap and process improvement for WeMo’s operation team digital transformation to ensure the efficiency and stability to handle battery swaps, dispatching, repairing and maintenance.
•	Build up success quantitative indicators of WeMo’s battery service for resource allocation and asset turnover rate enhancement.
•	Be responsible for prioritizing and optimizing customer pain points including partnered parking lots, red-tag vehicles, open-trunk reminder, helmet deodorantand etc. 
•	Managed supply chains to meet the 12-million-subsidy schedule of 4000 scooters manufacture and delivery within 4 months.
•	Led WeMo’s advanced telematics prototyping and developing during COVID-19 Pandemic.

WeMo Corp.

•	Launched 4 new high-end Access Points and 3 new enterprise-grade Network Management Systems that boosted 2.6million USD revenue increase in first half of 2018.
•	Delivered 15+ firmware upgrades to optimize 20% CPU computing ability, benefiting distributors by decreasing cost of mercury and deploying.  
•	Initiated hybrid SCRUM methodology to conceptualize new products via requirement analysis, PRD writing, UI/UX design optimization, RD/QA teams demos, and product materials documentation.
•	Integrated third-party services with technology partners including PayPal, SMSGlobal, Linkyfi, and Ekahau to expand Product-offering options as well as to satisfy various market demands.
•	Designed a 3-level-Partner Training Program (Specialist, Evangelist, and Guru Certifications); conducted a total of 5 trainings in the Philippines, Brazil, Budapest, Dubai and Taiwan; issued 50+ certificates to 4ipnet’s global clientele/ channel partners.

4ipnet, Inc.

•	Led a 4-month-duration project to design a commercial 5G-PoE+ mini-switch, supporting thousands of orders per month.
•	Participated 3 ODM projects, incorporating schematic design, layout review, and VHDL program, eliminating developing time by 2 months.
•	Awarded with Best Performance in 2014 for innovative methodology and effective teamwork.
•	Resolved PoE instability issues to comply with IEEE 802.3af/at and chip specification, consequently lowering the RMA rate to < 1%.
•	Optimized power efficiency and heat dissipation via parts comparison and substitutes evaluation & verification while balancing BOM cost.
•	Shortened the communication period between Chinese colleagues in different departments in GCOM, Shenzhen, China by optimizing manufacturing processes and reducing release time by 60%.

Autumn S.C. Chung’s posts