Administer COVID-19 Lateral Flow tests to all warehouse workers. Making sure everyone in the warehouse is safe. Team leader for us 3 in our shift. I come in early everyday to setup the test center making sure it is running smoothly before we open for the warehouse operatives.

Provided IT support for the premises, engaging in 2nd line IT support on hands to assist the graphic artists in meeting deadlines. Developed and constructed online ordering system for company to use for ordering prints online. Used Wordpress, CSS, HTML and Javascript to accomplish this. Maintained network infrastructure on premises.

Assisted users and evaluated technical problems on SolarWinds n-central helpdesk. Configured hardware, devices and software to set up work stations for clients. Often traveled to clients sites for 2nd line support to resolve networking issues that cannot be done remotely. Maintained a number of client servers with Active directory and Office 365 admin portal. Automated several company maintenance days by configuring virtual machines on VMWare to make the process more efficient.

Monitored all company inventory to ensure stock levels and databases were updated. Used critical thinking to break down problems, evaluate solutions and make decisions. Demonstrated respect, friendliness and willingness to help wherever needed.