Validate client data & interact with regional teams. Analyze the client data and prepare workpapers. Prepare tax returns and other informational forms as prescribed by the Internal Revenue Service (IRS). Delivering high quality product within stipulated time. Project Management Prepare daily tracking report for process status, circulate with management by EOD, also prepares daily inventory report, weekly status reports and monthly SLA report. Multi-Tasking on various projects. Comply with the Firm's Compliance Procedure.

Understand the key factors required for sale of property. Analyze data and assign work to team. Understand compliance and violation of MLS. Managing daily inflows and data. Suggest & execute process improvements. Co-ordinate with Managers, Team-Leads and Analyst for Quality and timely basis of work completion Analyze issues and act accordingly. Co-ordinate with cross team around the organization. Handling database, portfolio report. Handle team in absence of Team leads.

Worked and supported the leading brand by providing technical support/help for their users in USA. Analyzed issues and provided accurate solutions. Managed team of 15 members when it required from the organization. Devised solutions to operations issues related to Internet devices, working closely via live chat and web teleconference. Processed over 50-60 support requests received over 3-4 hors for technical assistance on wide range of issues related to Sony telivision and Internet devices. Created support documentation that empowered and enabled user community to extend skills, leverage system features and find resolutions to questions without intervention from support team.