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• 具有豐富的跨部門溝通及資訊整合的經驗，執行過營運管理、專案管理、產品開發等項目。
• 擅長圖像化表達，快速統一各部門的認知，進而推動專案進展。
• 重視細節與規劃的習慣，亦保有隨時變動的彈性；具有獨立作業能力，亦重視團隊合作。
• 在乎真實用戶體驗與數據分析結果，以驅動設計。

國立臺北科技大學(National Taipei University of Technology, Taipei Tech)

Tatung University (TTU) 大同大學

Product Manager

張芯瑜

Linker Vision

As Product Owner for an AI labeling platform, my responsibilities include conducting market and competitor analysis, development planning, determining and tracking development.
As the product manager, I develop the pricing plan and go-to-market strategy and product-kits.

【Product Development】
• Spearhead the transformation of the platform from an tool of 100+ in-house users to a self-service platform accessible by our clients.
• Manage requirement from stakeholders to determine product roadmap, create user flows, draw wireframes via Figma, and produce PRD and diagrams.
• Collaborating closely with 8 talented RDs from Taiwan and Beijing in agile development.
• Planned and launched 10+ product features within 10 months in response to project requirements.

【Product Positioning and Sales】
• Led the team in conducting UX research, which involved defining 2 user personas, conducting interviews with 8 users, and analyzing the needs of 2 actual clients.
• Establish standardized pricing system for subscription plans for the platform and labeling service, resulting in reduce 95% project estimation time.
• Offers pre-sales support for end-to-end AI solution proposals, encompassing requirement and resource consultations, preparation of demo, and estimation of project scope and budget.

【Achievements】
• Led the team to make the no code required configuration UI. It reduce more than 60% duration and avoid 8 common errors to compose the essential configuration file.
• Integrate all labeling features to the demo site and provide customer and BD team a place to experience our labeling platform.
• Define the customer personas for the Auto-Labeling Platform to inform product development and go-to-market (GTM) strategy.
• Completed the client's quality review and received praise for the results.
• Successfully closed three projects that had been delayed for nearly a year and posed challenges in terms of acceptance.
• During peak periods, I negotiated up to 18 labeling projects concurrently.

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作為 AI 標註平台的 Product Owner，我負責此平台市場與競爭者分析、開發規劃、決議開發優先序及軟體開發進度追蹤。

【產品開發】
• 帶領產品轉型，從內部100+ 使用者，轉型為提供外部客戶 self-service 的標註平台。
• 管理利益關係人需求，決議產品需求、產品路線圖、使用流程，及運用 Figma 規劃 Wireframe、功能與開發規格。
• 與 8 位台灣與北京的 RD 執行敏捷開發，訂出具體的 Spec 並排定 Sprint 執行項目。
• 在 10 個月內，規劃並上線 10+ 項產品功能進行開發與迭代。

【產品定位與銷售】
• 帶領團隊執行 UX research，完成定義 2 種使用者 persona、訪談 8 位使用者、分析 2 間客戶等。
• 標準化標註服務報價邏輯與報價系統，與平台的付費訂閱方案，節省 95% 以上估價的時間。
• 協助 BD 團隊 pre-sale，包含 sales kit、展示資料、資源估計等，提供客戶 end-to-end AI 解決方案。

【主要成就】
• 主導標註參數 Configuration 的 UI 介面設計與開發，減少 60% 的設定時間和避免 8 種常見錯誤。
• 重新規劃和上線 demo site，協助 BD 團隊展示平台功能，提升業務推廣效益。
• 定義標註服務 persona 和需求，為公司訂下產品開發 roadmap 和商業模式的基礎。
• 完成 tier-1 客戶的 Quality Review，並且建立長久合作關係。
• 具備問題識別與危機處理能力，協助完成3個延宕近一年、難以驗收的專案。
• 擅長多工處理多項專案，最多曾同時洽談 18 個標註專案。

台灣台北市

Manage label team and deliver high-quality labeled data in AD (Autonomous Driving), ADAS (Advanced Driver Assistance System) and Robotic projects.

【Project Management】
• Manage the schedule, process, quality and budget of projects.
• Led and executed 10+ projects, including projects from tier-1 suppliers  international clients, including those from Germany, Japan, and other countries and Taiwan government. Total budget is around 10 million TWD in summarize and complete all projects within 80~92% of budget.
• Successfully managed 20+ labelers at different location from hiring, training to daily operating.
• In charge of coordinates between overseas customer, RD team and operation team, and executes project plan in organized actions.

【Management SOP】
• Led and establish an operational management database from costs to quality management. The database has been used by 100+ annotators and has more than 10k+ entries.
• Standardize training process and establish a management system for annotators, which encompasses rules, procedures, and information management for their training, assessment, promotion, and reassignment.
• Collaborating with data scientists to develop an annotation analysis platform, serving as a benchmark for annotator performance.

【Cross Function Cooperation】
• Coordinated resources and costs across departments and worked in collaboration with data scientists to formulate a model development plan.
• Collaborated with both front-end and back-end engineers to discuss system development and optimization iterations with a focus on 'usability' and 'time efficiency.'
• Extensive experience collaborating across departments with colleagues in more than 10 different roles between 4 departments.
• Preliminarily troubleshoot of system issues, gather information on bugs, and assist RD in optimizing and testing system.
• Conducted an inventory of internal company assets. Designed a sustainability strategy and established an asset management database from scratch.

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擔任標註案的營運經理時，我負責管理國外客戶影像標註案的品質、成本、進度。我們提供企業客戶 ADAS 系統、工安和 Robotics 開發所需的高品質影像資料。

【專案管理】
• 主責標註案總時程、進度、品質與成本之管理。
• 負責 10+ 個標註專案，客戶包含德國、日本的 Tier-1 供應商和台灣政府單位。
• 所有專案累積預算 1,000+ 萬元，且每個專案皆有為公司省下 8~20% 的支出成本。
• 招募、訓練和管理標註員，同期最多為跨南北兩區共 20+ 位標註員。
• 負責與國外客戶溝通、開發團隊、營運團隊三向溝通，確保產品交付品質。

【管理系統建立】
• 建立標註管理資料庫，包含人力、成本、進度、品質管理等，累積 100+ 位標註員和 10k+ 筆資料。
• 制定標註員的標準化訓練流程，包含標註員訓練、考核、晉升、調度等的規則、流程和資訊管理。
• 協同資料科學家開發標註結果分析平台，設立客觀且具備效率的標註評核規範。

【跨部門協作】
• 協調各部門執行的資源與成本，與資料科學家共同制定模型開發規劃。
• 以兼具「易用性」及「時間效益」為目標，與前後端工程師討論系統開發和優化迭代。
• 擅長溝通並與跨 4 個部門、10+ 不同職能的同事合作，包含標註員、PM、OM、DS、QA、前 / 後端工程師、人資、財務、BD等，協助建立公司流程系統與達成專案目標。
• 盤點與整合公司內部資產並設計永續策略，從 0 到 1 建立資產管理庫。

Operation Manager

• Joined a Japan-based adverting company that helps other Japan-based cosmetics companies promoting their products in China.
• Designed images for our customers to promote their products on SNS such as Weibo and Red(小紅書).

日本、東京都

Beyders Inc.

Assistant Graphic Designer

• Collaborated with colleagues on industrial design and graphic design including business card, packaging, catalogue, calendar, web design, and images for product description.
• Accountable for web design projects including front-end design, coordinated with back-end engineers and negotiated with customer. Completed 2 website projects in the year. 
• Able to build front-end of website including layout design, image design, and HTML and CSS coding.
• Support E-commerce business (B2B and B2C) including customer service, graphic design and product management.

Horch Development Design Incorporation

Graphic Designer

• Support senior industrial designers on projects.
• Provide 3D model, illustrations and rendering as needed to support programs.
• Develop ID and illustration design concepts for new tower server series.
• Develop product concept and provide 3D model, illustrations and renderings.

張芯瑜’s posts