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I have over 3 years of experience as a Customer Service Assistant. By providing frontline service, I have assisted many people in improving experience and service in the industry.

Institute of Technical Education West

Fajar Secondary School

Zhenghua Primary School

Customer Service

Siti Nur Aisyah Binte Subakir

National Gallery Singapore

Visitor Experience Ambassador

Provide assistance and information to visitors 
 	 		 Perform sales of gallery admission, programmes, and membership at the 
 ticketing counter 
 	 		 Ensure no tampering of Artworks 
 	 		 Generate and reconcile daily revenue collected 
 	 		 Answer visitors' queries and perform service recovery 
 	 		 Perform administrative duties, seek continual work improvement and inculcate 
 	 good work values 
 	 		 Any other duties when assigned

Pick and pack of orders 
 	 		 Quality check before proceeding to delivery 
 	 	 Cycle count 
 	 Housekeeping

Yamato Transport Pte Ltd

Logistic Assistant

Picking and packing all orders from customer 
 	 		 Cycle count whenever needed 
 	 	 Cycle count 
 	 Housekeeping

APL Logistics

Attend to walk-in customers 
 	 		 Handle incoming and outgoing email and phone inquiries 
 	 	 Customer Service

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