Team player with strong communication skills, having both QA testing and IT support experience in workforce.
Being able to gather and analyze customer needs and data, paying careful attention to provide technical support.
Assisted and participated in performance testing for applications, products throughout the lifecycles.
Prepared and executed functional and regression testing.
Logged test results and bug reports.
Provided IT technical support to resolve PC or mobile issues.
Created support tickets on internal ticket system to track my services.
Assisted global teams to ensure efficient work processes.