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Ken Chang
Business Intelligence Analyst / PMP / FLMI
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Ken Chang

Business Intelligence Analyst / PMP / FLMI
作為一名經歷逾五年的分析師,在技術面的知能外,還具備出色的數字敏感度及邏輯能力。加上接受過行銷的薰陶,因而不僅擅長於資料中發掘洞察,更能察覺出在資料背後,客戶的想法、思維,從而提出更適切的建議及解決方案。
China Life Insurance Co., Ltd.
National Taiwan University
Taipei City, 台灣

Professional Background

  • Current status
    Employed
  • Profession
    Data Scientist
  • Fields
    Insurance
  • Work experience
    6-10 years (6-10 years relevant)
  • Management
  • Skills
    Excel
    SQL
    Python
    SAS
    Project Management
    PowerPoint
  • Languages
    English
    Intermediate
  • Highest level of education
    Master

Job search preferences

  • Desired job type
    Full-time
    Interested in working remotely
  • Desired positions
    Data Analyst
  • Desired work locations
    Taipei, Taiwan
    New Taipei City, Taiwan
    Taichung City, Taiwan
  • Freelance
    Part-time freelancer

Work Experience

Project Specialist

Oct 2019 - Present
1. Facilitate enterprise digital transformation through cross-functional collaboration between AI team and other business and IT teams. 2. Actively liaise with all stakeholders to ensure requirements are understood, stakeholders' expectations are managed in terms of project scope and timelines. 3. Leverage internal and external resources to identify and solve business problems by developing advanced analysis. 4. Assist other FinTech/InsurTech projects.

Data Analyst

Sep 2017 - Sep 2019
2 yrs 1 mo
1. Solves complex business problems and develops applicable marketing suggestions by using data mining and analytics approaches. 2. Identifies value customers for different marketing campaigns by utilizing appropriate statistical techniques , such as association analysis , decision tree , segmentation , regression , and other modeling techniques. 3. Leverages internal/external data to conduct business insights or forecasts and thereby assist to generate CRM/corporate strategies.

Customer Intelligence Analyst

Feb 2013 - Sep 2017
4 yrs 8 mos
1. Evolved insights and conducts presentations, via data analysis, with respect to product marketing, customer management, and campaign development for Telemarketing and Bancassurance. 2. Participates in database marketing projects, including test/control model design, leads criteria planning, leads extracting, and performance evaluation. 3. Cooperates with Regional head of customer analytics to resolve analytics results, explain findings in simple terms to users, and integrate opinions from other local departments. 4. Designs, executes, and manages online survey; delivers research report to conduct marketing insight. 5. Assists in database management and enhancement.

Assistant Researcher

Jun 2012 - Feb 2013
9 mos
1. Designs, executes, manages and monitors research projects to meet clients' needs. 2. Performs statistical analyses, writes research reports and assists presentations to clients.

Business Analyst(Contractor)

Jun 2011 - Jun 2012
1 yr 1 mo
1. Provides Up-Sell, Cross-Sell, and Winback leads for telemarketing based on assigned business rules. 2. Supports the designing, pricing, and filing of a new ITA product.

Education

Master’s Degree
Psychology
2007 - 2011
Bachelor’s Degree
Psychology
2001 - 2007