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Usamah Ridha
IT Business Solutions Project
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Usamah Ridha

IT Business Solutions Project
I have worked at the telecommunication industry since 2010 in the Enterprise Business Solutions section as a customer service support, onsite engineer, and last as a project coordinator. I also have passion in writing, marketing, cloud computing and am still learning.
PT XL Axiata Tbk.
BINUS University
Jakarta, Daerah Khusus Ibukota Jakarta, Indonesia

Latar Belakang Profesional

  • Status sekarang
    Tidak terbuka untuk peluang
  • Profesi
    Project / Product Management
  • Bidang
  • Pengalaman Kerja
    6-10 tahun (relevan 6-10 tahun)
  • Management
    Tidak ada
  • Skil
    Project Coordination
    Project Implementation
    Networking
    WAN Technologies
    VPN
    Internet Access
    Data Center
    Cloud Computing
  • Bahasa
    English
    ・
    Menengah
    Arabic
    ・
    Pemula
  • Pendidikan tertinggi
    Sarjana

Preferensi pencarian kerja

  • Jenis pekerjaan yang diinginkan
    Full-time
    ・
    Tertarik bekerja jarak jauh
  • Jabatan pekerjaan yang diinginkan
    Coordinator
  • Lokasi pekerjaan yang diinginkan
  • Bekerja lepas
    Non-pekerja lepas

Pengalaman Kerja

Fixed & IT Delivery - BUSOL Project

PT XL Axiata Tbk.
10/2012 - 09/2020
・
8 yrs 0 mos
● Responsible for Provisioning Non GSM/GSM products/services for Enterprise Customers. ● Coordinating with all related parties to deliver the products/services. ● Assess and modify projects for better results. ● Visit customers to maintain customer relationships and update project reports.

XL BUSOL Onsite Engineer

PT Comnet Multi Pradana
01/2011 - 12/2012
・
2 yrs 0 mos
Placed in Customer's HQ for better and faster response in after-sales support. Support for maintenance, troubleshooting, and installation of customer's services. Giving explanations to customer's about the services that we provide. Report and update the progress to customer's.

XL BUSOL Customer Support

PT Visi Solusi Teknologi
01/2010 - 12/2011
・
2 yrs 0 mos
Handling customer complaints for their network/data services problem. Checking, classifying, and 1st troubleshooting the problems. Coordinating with the internal team to solve the problems, reporting to customer's.

Edukasi

BINUS University

Bachelor of Science (BS)
・
Information System
2006 - 2010