Responsible for overall governance and management of internal systems like Swift Alliance Access (SAA) /Swift Alliance Gateways (SAG), Hotscan, FCCM (Financial Crimes and Compliance Management), and OBIEE (Oracle Business Intelligence Enterprise Edition) for smooth end to end transactions processing. Key responsibilities  Manage team to assist with the timely deployment of Swift patches on Live, DR and UAT Servers. Provide support to SWIFT users for technical matters/ issues at branches locally and internationally.  Manage team to support filter financial transactions in real-time, against a list of sanctioned parties to comply with local and international regulations/legislations.  Manage FCCM (Financial Crimes and Compliance Management) system which is used to provide automated, comprehensive, and consistent surveillance of all accounts.  Provide update of all Swift related projects to all the all-stake holders.

• Monitor and support SWIFT network connectivity with network partners and service providers.  Installation and Configuration of SWIFT in upcoming branches of the Bank.  Assist SWIFT systems are running smoothly, both production (Live) and Test system.  Deployment of new releases / upgrade patches and new standards received from SWIFT time to time on SWIFT Servers (DR/Production).

 Provided 24 x 7 E-Banking Technical Support (Local & International) ADC Systems.  Completed management of I-Journal/I-Suite and E-Journal SERVERS (web-based  solutions) where disputed transactions are viewed, analysis and forwarded to concern  depts.  Assisted with the different department CMU/Business etc. regarding customer complaints, Tested and certified E-Banking products and ensured timely launch of all new E-Banking Products.  Installation and deployment of new ATMs. SWIFT Alliance & Gateway  Managed installation, updating, monitoring, and troubleshooting of SWIFT Alliance Workstation.  Administered entire the day-to-day routine and special affairs on daily, weekly & monthly backups and restoration of SWIFT applications.