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倪鈺婷
書記 辦事員 @ 板橋監理站
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倪鈺婷
書記 辦事員 @ 板橋監理站
您好,我是倪鈺婷,父親是公務人員,母親是貿易公司人員,還有一個妹妹在大學就讀。從小父母給我們的教育方式就是,學業與興趣並進,所以在課業學習之外,也學習了自己有興趣的才藝!國中在學時期,時常參加演講比賽,因口條清晰被選為司儀,主持學校每週朝會、畢業典禮及各項活動。 二專時念的是台北商業大學的企業管理系,並同時進入昇恆昌免稅店實習,十八歲便經濟獨立,負擔自己所有生活開銷、學費,一切靠自己爭取也讓我更獨立和知足。畢業後我選擇直接進入職場成為昇恆昌的正式職員,並輪調昇恆昌的民權店及旗艦店,接觸到日本、韓國等國家的旅客,學習到一些基礎的日語,期間擔任過兩替櫃檯人員,匯兌日幣台幣人民幣美金等,面對龐大的現金在自己手中匯兌,講求效率也更需要細心。在工作中,遇見各個國際旅客,也能讓我增廣見聞,學習許多語言,增強自己的能力及應對!也因為班機的異動狀況多,在時間壓力下,我必須時刻注意班機資訊,主動向航空公司聯繫確認,並通知免稅店倉儲人員改變結單時間,以確保旅客順利提貨,不耽誤旅客的行程規劃,即便窗外天氣變化我都會格外留意。在免稅店工作期間,我也積極參與公司內部活動,擔任公司內部員工教學影片演員,拍攝尾牙影片以及尾牙晚宴舞蹈表演,另外也參加了公司內部歌唱比賽,我們融合英語、日語及國語的聖誕組曲拿下了創意獎!為配合未來學業規劃,我考取了板橋監理站人員,並利用假日在台北商業大學進修二技的學位,工作與學業同時並行比較辛苦,但我認為這讓我的時間運用更加充實,能夠完成公司的業務同時也兼顧自己的學業。在板橋監理站期間,同事們都認為我很隨和好相處,在這期間也得到了數次全站比賽的服務禮貌獎!在板橋監理站期間,也參與了交通部個資安全宣導話劇的演出! 我目前在台灣綠色生產力基金會擔任工讀生,負責的是專案臨時人員計薪、資料建檔管理及勞保加退保送件,這份工作讓我認知到不論是臨時人員或正式員工,都需要為自己的工作負責,並不會因為我是工讀生工作的態度就比較隨便,一樣需要隨時追蹤專案的進度,主動聯繫、關心自己負責的每一位工讀生!也因此,我發現自己非常喜歡這樣性質的工作,能夠與人溝通互動,同時站在公司和員工的角度擔任溝通的橋樑,讓我覺得很有成就感,也很喜歡熱忠於自己的工作! 雖然我對於貴公司沒有相關的工作經驗,但因為比較早進入社會讓我了解不論是在哪一個職場,態度都是最重要的,我會努力配合自己的公司、團隊,希望能將在校所學運用在工作上!也希望我能用以往累積的工作經驗,在未來的工作能有所發揮或表現,並且能在新的工作裡持續成長!
板橋監理站
國立台北商業大學
台灣新北市
Professional Background
Current status
Profession
Fields
Work experience
4-6 years
Management
Skills
Word
Excel
Highest level of education
Bachelor
Job search preferences
Desired job type
Full-time
・
Interested in working remotely
Desired positions
職員
Desired work locations
Taipei City, Taiwan
Freelance
Work Experience
書記 辦事員
板橋監理站
Mar 2017
-
Present
考取板橋監理站人員後,擔任駕照業務的人員,負責辦理國際駕照、審核職業駕駛人駕照、審核外國駕照換取本國駕照、解說國際駕照日文譯本使用規則及查詢互惠國等業務,期間多次獲得禮貌嘉獎及表揚。
顧客服務專員
昇恆昌免稅商店
Sep 2012
-
Jul 2016
・
3 yrs 11 mos
昇恆昌免稅店是我的第一份工作,實習時是在香水化妝品專區,主要負責的品牌有香奈兒、雅詩蘭黛及蘭蔻等,負責介紹、包裝商品。後擔任櫃檯接待專員,接待各國旅客進店事宜,處理確認航班資訊分配導遊入店佣金佔比及旅客購物導覽。期間調任民權店擔任兩替櫃檯專員,負責兌換日幣台幣及美金給外國旅客,因為時常接觸不同國籍旅客,也讓我不會畏懼與人互動、相處!
Education
國立台北商業大學
Bachelor’s Degree
・
商業
2016 - 2019