Worked with the business units to capture customers’ needs and addressed the needs through Gogoro’s SaaS platforms and official website. Supported global business expansion for both China and European regions. Successfully launched and scaled software systems and products through cross-functional collaboration with engineering, design, sales, and customer service teams. Communicate progress to all stakeholders and keep team members on track.

Drive the product development life cycle from market research, product design, implementation to deployment.(Product : VR Web-based SAAS, Web Conference, VR APP, Official Website improvement, E-Ticketing System Integration) Proactively conceive, document and drive the creation of new enhancements based on research, data collection, competitive analysis, market understanding, customer input and feedback from client facing teams. Work closely with management team on overall growth strategy and ensure product is in line with company vision.(20% growth of online subscription in 1 months) Demo Day presentations. HQ and worldwide sales and marketing training. Supervise and coach junior member.

Drive products from concept to customer delivery for PC software and mobile apps. Define and communicate product requirements and specifications across teams (PM, RD, Design and QA). Manage product backlog and maintain the road map. Do market training with sales & customer support teams to ensure successful customer engagements. Collaborate with related stakeholders to improve user feedback (raised app rating from 3.5 to 4 in one month). Maintain web content including changes, execution, optimization (bounce back from a slump). Planned, developed and managed CyberLink websites and online services. Planned and developed new features that enhanced user experience, increased web traffic, and drove potential revenue from online ADs. Regular event & campaign planning on website & eNews. Project management and cross-team communication between design, web development and content creation teams.

Test case development. Executed tests, logged bugs, and measured impact. Partnered with stakeholders to collaboratively identify and meet quality objectives.

JAVA programmer ERP system Development