-Welcoming & Greeting The Guests -Create monthly reports and send them to the Head of 'Biro Direksi' -Create meeting schedule to the Board Of Directors and Board Of Commissioners. -Receive documents to Board of Commissioners, President Director, Vice President Director, Corporate Secretary, Corporate Affairs, and Strategy Office.

-Providing informations about facilities, roomrates (in Ringgit), and other services. -Answer the Local/International Call in a timely and professional manner. -Listen to the guest's complaints and requests and resolve the issue in a timely manner. -Comply with the hotel elan policies, procedures, and code of ethics,