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洪庭妤
平台站內信系統
平台站內信系統
平台站內信系統
By
洪庭妤
Business Analyst @ Xuenn
・
Philippines
Connect
1. 提供會員站內信線上客服人員詢問行銷/ 官方通知,減少郵件,電話客訴。 2. 設計後台客服回信工作流,支援多區域/語言信件分配。 3. 後台支援快捷回復功能,客服可以根據各種常見問題編輯快捷回復,提升回信工作效率。 4. 提供報表,方便管理層評估客服KPI工作效率。
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洪庭妤
Connect
Published: 12월 8일 2018
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erp
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Product Management
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