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Avatar of Frank Ramaglia Jr..
Avatar of Frank Ramaglia Jr..
Service Desk Consultant Level 2 @Wolf Consulting LLC
2023 ~ Present
Technical Support Specialist
Within two months
Frank Ramaglia Jr. Technical Support and Implementation Specialist CASTLE SHANN, PA 15234, USA Network Engineer and Support Professional with over 18 years of successful experience in desk side / remote support and network configuration. Recognized consistently for performance excellence and contributions to success in the MSP industry. Strengths in troubleshooting and installation backed by training in Microsoft products and cloud services. Work Experience Service Desk Consultant Level 2 • Wolf Consulting LLC JunePresent - Assist customers with day to day issues. - Provide remote support for users at various locations around Southwestern PA. - Troubleshoot, diagnose, and repair
Troubleshooting
Evaluations
Phone System Administration
Employed
Open to opportunities
Full-time / Remote Only
More than 15 years
ITT Technical Institute
Computer Network Systems
Avatar of Ryno du Toit.
Avatar of Ryno du Toit.
IT Consultant @Supportwave
2023 ~ Present
IT Engineer MSP
Within one year
Ryno du Toit I am highly driven and motivated, I have strong interpersonal and communication skills to effectively interact with stakeholders from different backgrounds and levels of the organization, I am able to bridge the gap between technical and non-technical stakeholders, and ensure that everyone is on the same page. I am able to prioritize and manage multiple tasks and projects simultaneously, and adapt to changing requirements and timelines. City of Johannesburg Metropolitan Municipality, South Africa Work Experience IT Consultant • Supportwave - MSP AugustPresent Delivering remote and on-site support with excellence, with a focus on customer satisfaction
Microsoft Office
Time Management
Project Management
Employed
Full-time / Remote Only
More than 15 years
Damelin
Information Technology
Avatar of Junhao Huang.
Avatar of Junhao Huang.
Senior Software Engineer @Delta Electronics, Inc.
2021 ~ Present
Senior Software Engineer
Within one month
Hwmon, FAN duty) - 1G/10G/40G Lan Port pktgen loopback test (Intel/Marvell) >>Wireless - Integrate WNC WIFI AP module with Lanner board - BCMac WIFI module porting driver and use WPA encryption connect to the WIFI AP - Sierra/Quectel M2M LTE porting driver, familiar with QMI Modem mode get sim info and connect to the small cell 學歷National Taipei University of Technology Graduate Institute of Automation TechnologyChina University of Science and Technology Department of Electrical Engineering 技能 Embedded Linux C Shell Python SQL Server WLAN Data Center Wireless Networking 語言 English — 中階
Embedded Linux
C
Shell
Employed
Full-time / Interested in working remotely
4-6 years
National Taipei University of Technology
Graduate Institute of Automation Technology
Avatar of Marcio Rubens.
Avatar of Marcio Rubens.
IT support @Storex CA
2020 ~ Present
CTO
More than one year
high availability environments with dedicated servers based on the concept of Cloud Computing (Proxmox and OpenVZ). Montreal, CA [email protected] - Firewall - Switch/Router/LB - Network Management Software - IPS / IDS - BGP Design and Implementation - TCP/IP protocols - Proxmox - Ceph - AWS - CentOS, Debian, Ubuntu - Wireless Networking - Mod_Sercurity for Web App Work Experience  Storex CA, IT support, Oct 2020 ~ Present • Configuring Web systems to collect information via the Bacnet / ModBus Protocol. • Implementation of atmospheric data collectors in fruit and plant cultivation establishments. DialHost Internet, CTO, Jun 2017 ~ Aug 2020 • Responsible for
Firewall
TCP/IP protocols
Cloudstack
Employed
Full-time / Interested in working remotely
More than 15 years
Pontifícia Universidade Católica de Minas Gerais
Graduate in Information Security Management
Avatar of Chien-Chi Kao.
Avatar of Chien-Chi Kao.
Exchange PhD Student @Technische Universität Berlin
2013 ~ 2014
AI工程師、機器學習工程師、深度學習工程師、資料科學家、Machine Learning Engineer、Deep Learning Engineer、Data Scientist
Within three months
1xGLjG ) and my LinkedIn ( https://www.linkedin.com/in/chien-chi-kao-68ab391a4/ ). Taipei, Taiwan∣∣ [email protected] Education Ph.D., Computer Science, National Tsing-Hua University (NTHU), Hsinchu, TaiwanGPA: 4.0/4.0 Investigated wireless networking and algorithms (Advisor: Prof. Shun-Ren Yang). Experience Data Scientist, Chunghwa Telecom, Taipei, Taiwan Janpresent • Worked on AI and Networking (programmed in Python with TensorFlow/Keras, Numpy, Pandas, Scikit-Learn, and SQL), and published 3 international papers in 2020 : Led the network traffic prediction project
Algorithms
Wireless Networking
ai
Reputation Credits4
Employed
Full-time / Interested in working remotely
6-10 years
National Tsing Hua University
Computer Science
Avatar of the user.
Avatar of the user.
Past
Team leader, Customer and Service Organization @ ZyXEL Comm. Corp, Hsinchu, Taiwan
2007 ~ 2011
lead of customer service, solution sales, pre-sales, project management
More than one year
Project Management
Troubleshooting
Demonstration
Unemployed
Full-time / Interested in working remotely
More than 15 years
Bowling Green State University
Computer Science
Avatar of the user.
More than one year
Friendly
Learning
Caring
Full-time / Interested in working remotely
10-15 years
Avatar of Jonathan A. Rios.
Avatar of Jonathan A. Rios.
Arquitecto de Comunicaciones Unificadas @COMWARE S.A.
2019 ~ Present
Ingeniero Preventa
Within three months
Enghouse Interactive Contact Center o CX: CCaaS, CRM, ACD, CTI, KPIs, AHT, COPC, EWT, Avaya Oceana, CMS, CCE, BCMR-D, Aura Contact Center, Voice Portal, Experience Portal, POM, WFO & WFM, Preview, Progresive, Predictive ; Avaya IP Office Contact Center IPOCC. Automatizacion: C hat Bots, Voice Bots, NLP o NLU , Inteligencia Artificial, SMS Automation, RPA. Hoteleria : PMS, Duvoice, Tiger, PCSistel, Zeus, Informatec Brasil, Micros Fidelios Opera, Call Accounting Software, Teledex, Telematrix, Lutron. Virtualizacion: SaaS, Software Defined Networking SDN, Fabric Networking, Open Networking. LAN y Wireless: Avaya Networking & Wireless Architectures, Wireless WiFi Site Surveys, Cisco Mer...
Avaya
Comunicación y colaboración
Persuasion
Employed
Full-time / Interested in working remotely
10-15 years
Embassy English School
General English C1 (Beginner to Advanced C1)
Avatar of 張恩瑞.
Offline
Avatar of 張恩瑞.
Offline
Within six months
立完成。 任職正文期間也負責產品GUI之開發 。 嵌入式系統整合 基於OpenWRT之嵌入式系統整合, 參與Wifi Router/AP之產品開發, 具有DHCP、NetworkingWireless、GUI、Firewall等相關功能之開發及整合經驗,產品中也包含具有遠端控制(WS/MQTT/TR069)之相關功能,期間也經歷了一個產品從
Engineering
Full-time / Interested in working remotely
6-10 years
YZU
IT
Avatar of the user.
Avatar of the user.
Sales Director @Korenix Technology Co., Ltd.
2017 ~ Present
Sales manger
Within six months
powerpoint
excel
word
Full-time / Interested in working remotely
More than 15 years
National Taipei University of Techology
Electric Engineering

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Eekn9pwdlfj527te2mux

張恩瑞 / EJ CHANG

軟體工程師  •  TAOYUAN,TW  •  [email protected]


 八年IT/SW Developer相關經歷,工作內容包含UI/UX開發、AWS及阿里雲服務管理、VMware虛擬化管理及操作、雲端服務之架構規劃與整合、基於OpenWRT之嵌入式系統整合、專案PL之工作


熱愛美食/烹飪 旅行 攝影 


 態度決定一切  



學/經歷

 正文科技 研發部,2013/07 ~ 至今

技術主任,工作內容包含產品UI開發/AWS及阿里雲服務管理/雲端服務之架構規劃與整合/基於OpenWRT之嵌入式系統整合/專案PL之工作,產品涉及

  • Networking TV Box
  • WiFi Router/Repeater
  • Smart Router / AP (remote control by WS/MQTT/TR069)
  • Bluetooth connector

 國立交通大學 計算機中心, 2010/11~2013/06

工程師,處理校務系統之平台建置/UI開發/機房管理及系統虛擬化之工作,此職位掛屬在資訊技術服務中心-校務資訊組,該單位主要之任務是配合行政業務開發所屬之校務系統,因校務系統開發量非常龐大,基於分工,上級特別安排了一個角色負責協助各系統開發者,提供開發人員其所需的開發環境,讓其可專心於系統開發,而我所擔任的便是該角色,也因為該角色的特殊立場,讓我學習到了非常多東西 ,不單技術,溝通及管理也是


 國軍 後備903旅, 2009/11~2010/11

預財士,主要工作為單位必需品之採購/帳務處理及核銷。


 元智大學,2007/09~2009/07

資訊工程學系碩士


 國立虎尾科技大學,2005/09~2007/06

資訊工程學系二技部






主要技能


雲端服務管理

產品後端API之設計、開發與整合,使用符合REST精神之相關工具(PHP/NodeJS)進行開發,API的部分也需與AWS與阿里雲的服務系統做整合,使用AWS或阿里雲所提供的API來操作該些服務;此外,也同時負責系統資料庫(MySQL)設計及管理。


UI/UX

HTML、CSS、Javascript、jQuery皆是擅長的語言 ,曾使用cPanel及Joomla平台,製作委託單位之網站。從需求訪談、架構規劃、美工製作(PhotoShop)、平台功能改寫、平台管理教育訓練皆獨立完成。 任職正文期間也負責產品GUI之開發


嵌入式系統整合

基於OpenWRT之嵌入式系統整合, 參與Wifi Router/AP之產品開發, 具有DHCP、Networking、Wireless、GUI、Firewall等相關功能之開發及整合經驗,產品中也包含具有遠端控制(WS/MQTT/TR069)之相關功能,期間也經歷了一個產品從EVT/DVT/PVT階段到安規驗證,最後MP,對於此類產品整體架構有一定程度的瞭解。

輔助技能


機房設備管理

實體伺服器(DELL-R710、R720 HP DL380G5、DL380G6 IBM X3650...等)之硬體維護,簡單硬體故障排除;曾經歷機房綠能計畫,導入冷熱通道技術,中心機房設備位置需重新規劃,機房所有設備需遷移櫃位,全程參與伺服器上下架,熟悉伺服器上下架之方法、電力及網路線路佈線、KVM-over-IP設備規格研究與規劃。 



專案管理

擔任產品開發PL之工作,規劃產品技術規格,人力資源及時程上之安排,負責協調跨單位之合作,也曾出差至中國擔任技術溝通窗口;參與過專案產品的EVT/DVT階段,也負責過MP產品之後續維護工作。


特殊經歷 - 系統虛擬化規劃/管理


使用VMware解決方案進行虛擬化系統建置/實體伺服器虛擬化處理/虛擬化系統之管理 


2010年初,任職交大的計中決定導入虛擬化技術,當時校務系統數量百餘個,所需之實體伺服器也就有百餘台,基於實體伺服器數量過多,且校方主導綠能計畫,因此校務系統的虛擬化便成了首要目標,而我當時所負責的就是執行校縮減校務系統所需實體伺服器數量、規劃虛擬化環境之架構、系統虛擬化及後續虛擬化環境之管理與維護;導入虛擬化後,實體伺服器之數量已縮減近50%,系統運作也已趨近平穩,成為未來系統開發環境的首選;這段時間也曾上過vmware所認證的VCP課程,於2013年考取VCP證照。  


投入正文科技服務後,當時服務的單位因維護成本考量,決定將原有放置於公司機房的產品後端服務器全部轉移至雲端,因此進入正文時就被指配去研究各家雲端服務提供者的產品(AWS、阿里雲、Azure、 GCP....等),考量了各家的特性後,最後也決定使用AWS及阿里雲作為公司產品的後端服務器,而個人的工作內容即是了解該些服務的內容,規畫整體架構,使用該些服務整合至公司產品的架構中,該些服務包含了EC2或ECS、RDS、ELB或SLB、AutoScaling或ESS、ElastiCache或OCS、S3或OSS...等;而原先公司自行維護的硬體群由於原本的角色已移除,因此個人根據當時的設備狀況規劃了一個小型私有雲(使用VMware的產品),作為單位內的個人測試環境。






相關資料

左 / 對於AWS初步了解後所做出的簡報


個人在交通大學的工作內容簡歷 / 右



私人作品

Github search "enrui/cube-server"


Paragraph image 04 00@2x 0a60eca693a10c928b852fbc59ecb80f69e59f0d26acd4c74f39c7f256369567
Paragraph image 04 01@2x d7b528f9ab8e34777562695011fbbc2a4f3f28d8b47f4c8e57ee7c3410afdfa8
Resume
Profile
Eekn9pwdlfj527te2mux

張恩瑞 / EJ CHANG

軟體工程師  •  TAOYUAN,TW  •  [email protected]


 八年IT/SW Developer相關經歷,工作內容包含UI/UX開發、AWS及阿里雲服務管理、VMware虛擬化管理及操作、雲端服務之架構規劃與整合、基於OpenWRT之嵌入式系統整合、專案PL之工作


熱愛美食/烹飪 旅行 攝影 


 態度決定一切  



學/經歷

 正文科技 研發部,2013/07 ~ 至今

技術主任,工作內容包含產品UI開發/AWS及阿里雲服務管理/雲端服務之架構規劃與整合/基於OpenWRT之嵌入式系統整合/專案PL之工作,產品涉及

  • Networking TV Box
  • WiFi Router/Repeater
  • Smart Router / AP (remote control by WS/MQTT/TR069)
  • Bluetooth connector

 國立交通大學 計算機中心, 2010/11~2013/06

工程師,處理校務系統之平台建置/UI開發/機房管理及系統虛擬化之工作,此職位掛屬在資訊技術服務中心-校務資訊組,該單位主要之任務是配合行政業務開發所屬之校務系統,因校務系統開發量非常龐大,基於分工,上級特別安排了一個角色負責協助各系統開發者,提供開發人員其所需的開發環境,讓其可專心於系統開發,而我所擔任的便是該角色,也因為該角色的特殊立場,讓我學習到了非常多東西 ,不單技術,溝通及管理也是


 國軍 後備903旅, 2009/11~2010/11

預財士,主要工作為單位必需品之採購/帳務處理及核銷。


 元智大學,2007/09~2009/07

資訊工程學系碩士


 國立虎尾科技大學,2005/09~2007/06

資訊工程學系二技部






主要技能


雲端服務管理

產品後端API之設計、開發與整合,使用符合REST精神之相關工具(PHP/NodeJS)進行開發,API的部分也需與AWS與阿里雲的服務系統做整合,使用AWS或阿里雲所提供的API來操作該些服務;此外,也同時負責系統資料庫(MySQL)設計及管理。


UI/UX

HTML、CSS、Javascript、jQuery皆是擅長的語言 ,曾使用cPanel及Joomla平台,製作委託單位之網站。從需求訪談、架構規劃、美工製作(PhotoShop)、平台功能改寫、平台管理教育訓練皆獨立完成。 任職正文期間也負責產品GUI之開發


嵌入式系統整合

基於OpenWRT之嵌入式系統整合, 參與Wifi Router/AP之產品開發, 具有DHCP、Networking、Wireless、GUI、Firewall等相關功能之開發及整合經驗,產品中也包含具有遠端控制(WS/MQTT/TR069)之相關功能,期間也經歷了一個產品從EVT/DVT/PVT階段到安規驗證,最後MP,對於此類產品整體架構有一定程度的瞭解。

輔助技能


機房設備管理

實體伺服器(DELL-R710、R720 HP DL380G5、DL380G6 IBM X3650...等)之硬體維護,簡單硬體故障排除;曾經歷機房綠能計畫,導入冷熱通道技術,中心機房設備位置需重新規劃,機房所有設備需遷移櫃位,全程參與伺服器上下架,熟悉伺服器上下架之方法、電力及網路線路佈線、KVM-over-IP設備規格研究與規劃。 



專案管理

擔任產品開發PL之工作,規劃產品技術規格,人力資源及時程上之安排,負責協調跨單位之合作,也曾出差至中國擔任技術溝通窗口;參與過專案產品的EVT/DVT階段,也負責過MP產品之後續維護工作。


特殊經歷 - 系統虛擬化規劃/管理


使用VMware解決方案進行虛擬化系統建置/實體伺服器虛擬化處理/虛擬化系統之管理 


2010年初,任職交大的計中決定導入虛擬化技術,當時校務系統數量百餘個,所需之實體伺服器也就有百餘台,基於實體伺服器數量過多,且校方主導綠能計畫,因此校務系統的虛擬化便成了首要目標,而我當時所負責的就是執行校縮減校務系統所需實體伺服器數量、規劃虛擬化環境之架構、系統虛擬化及後續虛擬化環境之管理與維護;導入虛擬化後,實體伺服器之數量已縮減近50%,系統運作也已趨近平穩,成為未來系統開發環境的首選;這段時間也曾上過vmware所認證的VCP課程,於2013年考取VCP證照。  


投入正文科技服務後,當時服務的單位因維護成本考量,決定將原有放置於公司機房的產品後端服務器全部轉移至雲端,因此進入正文時就被指配去研究各家雲端服務提供者的產品(AWS、阿里雲、Azure、 GCP....等),考量了各家的特性後,最後也決定使用AWS及阿里雲作為公司產品的後端服務器,而個人的工作內容即是了解該些服務的內容,規畫整體架構,使用該些服務整合至公司產品的架構中,該些服務包含了EC2或ECS、RDS、ELB或SLB、AutoScaling或ESS、ElastiCache或OCS、S3或OSS...等;而原先公司自行維護的硬體群由於原本的角色已移除,因此個人根據當時的設備狀況規劃了一個小型私有雲(使用VMware的產品),作為單位內的個人測試環境。






相關資料

左 / 對於AWS初步了解後所做出的簡報


個人在交通大學的工作內容簡歷 / 右



私人作品

Github search "enrui/cube-server"


Paragraph image 04 00@2x 0a60eca693a10c928b852fbc59ecb80f69e59f0d26acd4c74f39c7f256369567
Paragraph image 04 01@2x d7b528f9ab8e34777562695011fbbc2a4f3f28d8b47f4c8e57ee7c3410afdfa8