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De 4 a 6 años
6-10 años
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Avatar of 陳俊諺 Robin Chunyen Chen.
Avatar of 陳俊諺 Robin Chunyen Chen.
Customer Success Engineer @Linc 美商連科
2021 ~ Presente
FAE工程師
En un mes
between US CSEs and Taiwan Developers, and second, the integration role of transferring knowledge of different product lines between CSE members who originally were only experts at just a single product. - Customer Onboarding Providing technical documents to clients and removing obstacles in front of our system integration. - Technical Support Mostly email support via SFDC. Often asked questions are API call failures, webhook related, html, carrier integration, etc. - Middleman Between US-Taiwan Offices Due to language barriers and timezone differences, US CSEs sometimes have difficulties working well or not efficiently with Taiwan developers. In this case
Python
MongoDB
MySQL
Empleado
Abierto a oportunidades
A tiempo completo / Interesado en trabajar a distancia
De 4 a 6 años
Poznan University of Technology
Product Engineering
Avatar of Ade Fidyah Lestari.
Avatar of Ade Fidyah Lestari.
Declare Issue Department @Vantage Asset Management Ltd
2019 ~ Presente
En seis meses
the Website bookings in addition. 3. Communicating and negotiating to the patient and doctor/clinic in purpose to help patient confirming the appointment and provide more information according to their needs. 4. Gathering and following up any other inquiries submitted in our main line and email support. 5. We help patient for free, no additional charge of the appointment booking. Telemarketing Executive • Telkom Australia DesemberNovember 2014 As an agent who handles several international projects, I am required to be able to: 1. Research the information of client, design the strategy, offer
Word
Google Drive
PowerPoint
Empleado
A tiempo parcial / No está interesado en trabajar a distancia
6-10 años
Universitas Airlangga
English Language and Literature, General
Avatar of Zahid Saleem.
Avatar of Zahid Saleem.
Freelancer @Freelancer at PeoplePerHour
2023 ~ Presente
En un año
saleem/ Work Experience FebruaryPresent Lahore, Pakistan Freelancer at PeoplePerHour https://www.peopleperhour.com/freelancer/business/zahid-saleem-customer-support-email-support-qvwaymm#offers Market research & Sales (Remote), Lead Generate (Remote), Appointment Setter (Remote), Data Entry & Research (Remote), Customer Service (Remote), Customer Support - Live Chat, Email handling & Phone Calls (Remote), Virtual Assistant (Remote), Debt Collector (6 month project - Remote), Complaints Handling (Remote), Social media Post Creation (Posts, Videos at Canva), Virtual Assistant Business Development JanJan 2023 Lahore, Pakistan Customer Support Supervisor Digital Billing Services Leading a team & managing customer service representatives.
Canva
Google Drive
Communication
Empleado
A tiempo completo / Interesado en trabajar a distancia
10-15 años
University of the Punjab
Sociology
Avatar of the user.
Avatar of the user.
Freelance (NFT Discord Moderator) @JRNY Club
2022 ~ Presente
Customer Service Representative/Administrative Staff
Más de un año
Marketing
Microsoft Office
Google Drive
A tiempo completo / Interesado en trabajar a distancia
6-10 años
Aphrodite Training and Assessement Services
Call Center Training NCII
Avatar of Retno Widiantoro.
Avatar of Retno Widiantoro.
Customer Experience & Support Logistic @Janio Asia
2020 ~ Presente
Customer Success / Marketing Specialist / Account Executive / Operation / Community
En un plazo de tres meses
Retno Widiantoro A highly professional Customer Support with 5 years of experience in calls service, email, and social media in multiple industries. Possess a positive attitude and is skilled in major customer service software such as Zendesk, Freshdesk, Yellow Messenger, and Social Media Platform. Indonesia retnowidiantoro [email protected] Customer Experience & Support Logistics Janio Asia, Singapore • SeptemberPresent As operations teams parts, assisted the clients with their inquiry and complaints on daily basis. Answered the inquiry and complaints minimum of 60 tickets/day. Achieved the satisfaction of the client by over 95%. Responsible
Excel
Email Management
Email Support
Empleado
A tiempo completo / Interesado en trabajar a distancia
De 4 a 6 años
University Technology of Yogyakarta, Indonesia
Informathics
Avatar of T-Shirt AT Fashion LLC.
Avatar of T-Shirt AT Fashion LLC.
Advertiser @t-SHIRT
2018 ~ Presente
Más de un año
T-Shirt AT Fashion LLC Advertiser T-shirt AT Fashion LLC. We are a small online business startup. It was formed in early 2016 as the brainchild of a bunch of artists with a passion for limited edition t-shirts. In T-shirt AT Fashion LLC, you will find your favorite pop culture tees, with a brand new limited edition design every 24 hours. Website: https://t-shirtat.com/ Email:support@t-shirtat.com Address: 909 County Rd 2216 Cleveland, TXUS Phone Number:Texas, USA https://t-shirtat
Advertisement
Developing
A tiempo completo / Interesado en trabajar a distancia
6-10 años
Hardvard University
MARKETING
Avatar of Sarthak Bahuguna.
Avatar of Sarthak Bahuguna.
customer car excutive @Majorel India Private Limited
2020 ~ 2021
Más de un año
and gaining further experience Work Experience SeptemberJanuary 2021 customer car excutive Majorel India Private Limited Managing customer promblem though chat Troubleshooting for Amazon AprilAugust 2020 Solution Engineer Quatrro Global Services Client interaction via emails Supporting customer for renewing their contracts DecemberMarch 2020 Operational Executive Era Life Sciences LLP, Back office support Marketing for company products and brand NovemberNovember 2017 Customer Service Associate Cogent e services pvt ltd Training the new PayTM merchants for expanding their business Solving the partner problems Resolving customer issues via emails MarchOctober 2016 Senior Service Advisor Digicall teleservices private limited Managing customer tickets via emails Troubleshooting
Back Office
Customer Service
AND CLIENT INTERACTION
A tiempo completo / Interesado en trabajar a distancia
De 4 a 6 años
Shridhar unversity
za
Avatar of the user.
Avatar of the user.
Past
IT/Maintenance @WWRC INC.
2013 ~ 2017
IT Technician
Más de un año
Troubleshooting
Software Knowledge
Workstation
Desempleado
A tiempo completo / No está interesado en trabajar a distancia
6-10 años
University of New Mexico
BBA : Business Administration
Avatar of Tameka Harris.
Avatar of Tameka Harris.
Past
Sr. Customer Service Representative @United Health Group
2023 ~ 2024
Email and Customer Support Specialist
En un mes
Tameka Harris Experieced Email and Customer Support Specialist Delivering Exceptional Service I would introduce myself as a seasoned Email and Customer Support Specialist with over 10 years of extensive experience in various industries. throughout my career, I have made significant contributions to the success of the organizations I have worked for, demonstrating exceptional customer service and driving operational efficiency. United [email protected] Work Experience AprilMarch 2024 Taipei, Taiwan Sr. Customer Service Representative United Health Group Dedicated health plan support providing assistasnce to members through our email ticketing platform and inbound calls. Demontrrated accuracy
Word
Excel
Java
Desempleado
Listo para la entrevista
A tiempo completo / Interesado en trabajar a distancia
10-15 años
University of Phoenix
Business Administration and Management
Avatar of the user.
Avatar of the user.
Field Service Engineer @Cytiva Taiwan
2021 ~ Presente
Customer Service Manager
Más de un año
Maintenance & Repair
Troubleshooting
Customer Service
Empleado
A tiempo completo / Interesado en trabajar a distancia
6-10 años
中原大學
生物醫學工程

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Definition of Reputation Credits

Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
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Leadership
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En un mes
Front-end Developer
PX Mart Co., Ltd.(Taipei, Taiwan)
2022 ~ Presente
Taiwan
Professional Background
Situación actual
Empleado
Progreso en la búsqueda de empleo
Abierto a oportunidades
Professions
Front-end Engineer
Fields of Employment
Experiencia laboral
De 4 a 6 años
Management
I've had experience in managing 1-5 people
Habilidades
html5/javascript/css3/ajax
SASS/SCSS
TypeScript
.NET Core
C#
Tailwind CSS
Jenkins
Vue.js
Angular
Idiomas
Chinese
Nativo o bilingüe
English
Intermedio
Job search preferences
Posición
Front-End Developer
Tipo de trabajo
A tiempo completo
Ubicación
Taipei, 台灣
A distancia
Interesado en trabajar a distancia
Freelance
No.
Educación
Escuela
Chung Hua University
Mayor
Bachelor of Information Management
Imprimir


Wei-An Chen (Kuma)

Front-end Engineer

  New Taipei City, Taiwan

Hello, I'm Wei-An Chen, my nickname is Kuma.

Currently looking for front-end developer  job.

Innovative Front End Developer with 4+ years experience building and maintaining responsive websites. Proficient in HTML, CSS, JavaScript; plus modern libraries and frameworks like Angular2+ and Vue.js. In addition, back-end skill focus on using C#, creating a web API with ASP.NET Core, etc.

Also having developed and CI/CD experiences.

Please contact me on my cakeresume info or by email

[email protected]

 

Skill

 JavaScript


  • JavaScript (ES6+)
  • TypeScript
  • Lodash
  • RxJS

RWD Layout


  • Responsive Web Design
  • CSS spacing classes knowledge
  • Tailwind
  • SCSS/Sass

  Tools


  • Git/Github/GitKarken
  • Azure DevOps Server/Gitlab/CodeCommit
  • Linux

 Angular


  • Angular 12(2+)
  • Angular Material

  • RxJS

  • API connection

 Vue.js


  • Vue2/Vue3
  • Quasar/bootstrapVue/vuetify
  • Vuex/Pinia

  • API connection

  • Vite

 ASP.NET


  • Knowledge about MVC pattern 
  • Razor page
  • ASP.NET Core
  • C# 
  • API creation

Data Base


  • Database Planning
  • T-SQL
  • Oracle SQL

Deploy/Cloud Service


  • Azure(VM/App service)
  • AWS
  • GCP
  • IIS
  • Jenkins
  • Nginx
  • Docker

Other


  • SEO
  • Google Search Console
  • Google Play Console
  • Apple Developer Account
  • Firebase
  • Nx

Education

Language


Bachelor / 2015 - 2019

Chung Hua University

Bachelor of Information Management

 Mandarin — Native language  English —  Intermediate


Experience

Mar 2022 - Now

Front-end Engineer

PX Mart Co., Ltd.(Taipei, Taiwan)

1. PXPay(currently responsible for managing a team of fewer than three members)

  1. Maintenance of existing functionalities (PXpay and partial PXGo frontend projects).
  2. Development of a new version of the website transaction system (including mweb), multi-platform unified login system, OTP process page, integration with TWID certificate service to enhance transaction convenience and security.
  3. Refactoring and consolidation of multiple existing projects (covering Angular and Vue).

    3.1. Rewriting original jQuery projects using Vue3+TS technology to address security issues.

    3.2. Gradually migrating Vue2(js) and Angular projects to Vue3+TS.

  4. Assisting and teaching the RD team to complete CICD setup and migration of old configurations, writing Dockerfiles for new projects to adopt containerization.

  5. Establishing systematic processes and project setup steps to improve project operation speed.

  6. Planning new projects for the company's PXGo and assisting in architecture and technical issue resolution. Providing technical consultation and assistance for new projects initiated by external units (marketing, information).

  7. Leading web frontend engineers to work together on projects and achieve organizational goals.

Vue.js, TypeScript, Quasar, Vite, PrimeVue, Pinia, Vuex, Angular, RxJS, Docker, GCP.

Dec 2021 - Mar 2022

Front-end Developer

LINBROS Co., LTD.(Taipei, Taiwan)

1. LINBROS EV

  1. Participated in discussions on system functionality items and product RoadMap objectives, outlining three stages of goals based on development timelines, and discussed and implemented system flowcharts and wireframes for the first two stages.
  2. Managed I18N-related settings and copywriting.
  3. Discussed user scenarios and UX adjustments for the app's functionality.
  4. Coordinated with software and hardware service providers, participated in technical meetings, customized acceptance criteria, and provided/discussed feasible decision directions.
  5. Developed the product website (utilizing Tailwind for frontend design and Firebase for website hosting), conducted SEO optimization, and ensured the website ranked among the top search results within one month of launch.
  6. Established foundational company services, including domain and app deployment settings, and tracked website traffic on the official website.

Vue.js, Element-UI, Tailwind, Firebase, Google Web Console, SEO

Reason for leaving: Job responsibilities did not align with the job title.

Apr 2021 - Jul 2021

Front-end Engineer

KunYu Technology Co., LTD.(Taipei, Taiwan)

1. Police system

Mainly using Angular 7 to develop Police system  tools.

DevTools to the project.

  • Majorly responsible for front-end development, and supporting to create web API with ASP.NET Core.
  • Key Skill : HTML, SCSS, Angular, TypeScript, T-SQL, Rxjs library, Material library, C# Map 8(SDK About Taiwan map)

Deploy with IIS.

2. Highway CCTV track system migrate framework

  • Based on ASP.NET  and C#, Migrate from JAVA hibernate to C#  ASP.NET 
  • The new PDF report export function development (with iTextSharp) 

Reason for leaving: Looking for opportunity focus more on frontend development

Jun 2020 - Mar 2021

Front-end Engineer

Maxlabs Innovation Technology, Ltd.(Taipei, Taiwan)

1. ALTO(Unified Endpoint Management Tools)

Mainly using Angular 11 to develop web management system for unified endpoint management tools.Also using Nrwl Nx Extensible.

DevTools to the project.

  • Majorly responsible for front-end development, and supporting to create web API with ASP.NET Core.
  • Key Skill : HTML, SCSS, Angular, TypeScript, T-SQL, Rxjs library, Material library, C#

Deploy with IIS.

2. CECI Nova Technology Co., Ltd. official website

Based on ASP.NET Core Razor page and C#, we making database design, wireframe,  developing web content management system access, post, news board function, deploying web with GCP.

3. Maxlabs Innovation Technology, Ltd. official website

Based on ASP.NET Core Razor page and C#,  developing web content management system post, news board function, deploy web with Azure App service.

Reason for leaving: The business didn't go well, and the company didn't pay on time.

Sep 2019 - May 2020

Front-end Engineer(Contract)

Center of Information Technology, Fu Jen Catholic University (New Taipei, Taiwan)

1. Alumni Joint Fundraising System(new product)

Mainly using Quasar Framework(based on Vue.js) to develop web content management system fundraising management, crowdfunding, activity post, news board function, and fundraising front-desk, website(including UI/UX design).

  • Majorly responsive for front-end development , all project processing related to the fundraising front-end, design according to the requirements and discuss the JSON format with the back-end.
  • Key Skill : HTML, CSS, JavaScript, T-SQL, axios, Quasar framework , Lodash.js, Vuex 

2. Admissions System

Mainly using Vue.js to develop system,supporting web content management system bulletin,news board refactoring.

  • Key Skill : HTML, CSS, JavaScript, axios,bootstrapVue , Lodash.js, Vuex

3. Educational Administration System

Guiding colleagues in the project learning front-end development with Quasar Framework.

Reason for leaving: looking for a permanent job.


Project

LINBROS EV

Smart electric vehicle charging service related APP, and provides multiple payment solutions for charging piles.

Including payment management, searching for nearby charging piles, electricity instructions and push notifications.

LINBROS official website

Website made with CSR, and Tailwind assisted with style

JiuLian Blockchain Application

(piecework)

Mainly use the Vue.js development system to develop mining machine trading, asset inspection, asset transfer, invitation function, and bulletin board.

FJU Admissions System

Mainly using Vue.js to develop system,supporting web content management system bulletin,news board refactoring.

Resume
Perfil


Wei-An Chen (Kuma)

Front-end Engineer

  New Taipei City, Taiwan

Hello, I'm Wei-An Chen, my nickname is Kuma.

Currently looking for front-end developer  job.

Innovative Front End Developer with 4+ years experience building and maintaining responsive websites. Proficient in HTML, CSS, JavaScript; plus modern libraries and frameworks like Angular2+ and Vue.js. In addition, back-end skill focus on using C#, creating a web API with ASP.NET Core, etc.

Also having developed and CI/CD experiences.

Please contact me on my cakeresume info or by email

[email protected]

 

Skill

 JavaScript


  • JavaScript (ES6+)
  • TypeScript
  • Lodash
  • RxJS

RWD Layout


  • Responsive Web Design
  • CSS spacing classes knowledge
  • Tailwind
  • SCSS/Sass

  Tools


  • Git/Github/GitKarken
  • Azure DevOps Server/Gitlab/CodeCommit
  • Linux

 Angular


  • Angular 12(2+)
  • Angular Material

  • RxJS

  • API connection

 Vue.js


  • Vue2/Vue3
  • Quasar/bootstrapVue/vuetify
  • Vuex/Pinia

  • API connection

  • Vite

 ASP.NET


  • Knowledge about MVC pattern 
  • Razor page
  • ASP.NET Core
  • C# 
  • API creation

Data Base


  • Database Planning
  • T-SQL
  • Oracle SQL

Deploy/Cloud Service


  • Azure(VM/App service)
  • AWS
  • GCP
  • IIS
  • Jenkins
  • Nginx
  • Docker

Other


  • SEO
  • Google Search Console
  • Google Play Console
  • Apple Developer Account
  • Firebase
  • Nx

Education

Language


Bachelor / 2015 - 2019

Chung Hua University

Bachelor of Information Management

 Mandarin — Native language  English —  Intermediate


Experience

Mar 2022 - Now

Front-end Engineer

PX Mart Co., Ltd.(Taipei, Taiwan)

1. PXPay(currently responsible for managing a team of fewer than three members)

  1. Maintenance of existing functionalities (PXpay and partial PXGo frontend projects).
  2. Development of a new version of the website transaction system (including mweb), multi-platform unified login system, OTP process page, integration with TWID certificate service to enhance transaction convenience and security.
  3. Refactoring and consolidation of multiple existing projects (covering Angular and Vue).

    3.1. Rewriting original jQuery projects using Vue3+TS technology to address security issues.

    3.2. Gradually migrating Vue2(js) and Angular projects to Vue3+TS.

  4. Assisting and teaching the RD team to complete CICD setup and migration of old configurations, writing Dockerfiles for new projects to adopt containerization.

  5. Establishing systematic processes and project setup steps to improve project operation speed.

  6. Planning new projects for the company's PXGo and assisting in architecture and technical issue resolution. Providing technical consultation and assistance for new projects initiated by external units (marketing, information).

  7. Leading web frontend engineers to work together on projects and achieve organizational goals.

Vue.js, TypeScript, Quasar, Vite, PrimeVue, Pinia, Vuex, Angular, RxJS, Docker, GCP.

Dec 2021 - Mar 2022

Front-end Developer

LINBROS Co., LTD.(Taipei, Taiwan)

1. LINBROS EV

  1. Participated in discussions on system functionality items and product RoadMap objectives, outlining three stages of goals based on development timelines, and discussed and implemented system flowcharts and wireframes for the first two stages.
  2. Managed I18N-related settings and copywriting.
  3. Discussed user scenarios and UX adjustments for the app's functionality.
  4. Coordinated with software and hardware service providers, participated in technical meetings, customized acceptance criteria, and provided/discussed feasible decision directions.
  5. Developed the product website (utilizing Tailwind for frontend design and Firebase for website hosting), conducted SEO optimization, and ensured the website ranked among the top search results within one month of launch.
  6. Established foundational company services, including domain and app deployment settings, and tracked website traffic on the official website.

Vue.js, Element-UI, Tailwind, Firebase, Google Web Console, SEO

Reason for leaving: Job responsibilities did not align with the job title.

Apr 2021 - Jul 2021

Front-end Engineer

KunYu Technology Co., LTD.(Taipei, Taiwan)

1. Police system

Mainly using Angular 7 to develop Police system  tools.

DevTools to the project.

  • Majorly responsible for front-end development, and supporting to create web API with ASP.NET Core.
  • Key Skill : HTML, SCSS, Angular, TypeScript, T-SQL, Rxjs library, Material library, C# Map 8(SDK About Taiwan map)

Deploy with IIS.

2. Highway CCTV track system migrate framework

  • Based on ASP.NET  and C#, Migrate from JAVA hibernate to C#  ASP.NET 
  • The new PDF report export function development (with iTextSharp) 

Reason for leaving: Looking for opportunity focus more on frontend development

Jun 2020 - Mar 2021

Front-end Engineer

Maxlabs Innovation Technology, Ltd.(Taipei, Taiwan)

1. ALTO(Unified Endpoint Management Tools)

Mainly using Angular 11 to develop web management system for unified endpoint management tools.Also using Nrwl Nx Extensible.

DevTools to the project.

  • Majorly responsible for front-end development, and supporting to create web API with ASP.NET Core.
  • Key Skill : HTML, SCSS, Angular, TypeScript, T-SQL, Rxjs library, Material library, C#

Deploy with IIS.

2. CECI Nova Technology Co., Ltd. official website

Based on ASP.NET Core Razor page and C#, we making database design, wireframe,  developing web content management system access, post, news board function, deploying web with GCP.

3. Maxlabs Innovation Technology, Ltd. official website

Based on ASP.NET Core Razor page and C#,  developing web content management system post, news board function, deploy web with Azure App service.

Reason for leaving: The business didn't go well, and the company didn't pay on time.

Sep 2019 - May 2020

Front-end Engineer(Contract)

Center of Information Technology, Fu Jen Catholic University (New Taipei, Taiwan)

1. Alumni Joint Fundraising System(new product)

Mainly using Quasar Framework(based on Vue.js) to develop web content management system fundraising management, crowdfunding, activity post, news board function, and fundraising front-desk, website(including UI/UX design).

  • Majorly responsive for front-end development , all project processing related to the fundraising front-end, design according to the requirements and discuss the JSON format with the back-end.
  • Key Skill : HTML, CSS, JavaScript, T-SQL, axios, Quasar framework , Lodash.js, Vuex 

2. Admissions System

Mainly using Vue.js to develop system,supporting web content management system bulletin,news board refactoring.

  • Key Skill : HTML, CSS, JavaScript, axios,bootstrapVue , Lodash.js, Vuex

3. Educational Administration System

Guiding colleagues in the project learning front-end development with Quasar Framework.

Reason for leaving: looking for a permanent job.


Project

LINBROS EV

Smart electric vehicle charging service related APP, and provides multiple payment solutions for charging piles.

Including payment management, searching for nearby charging piles, electricity instructions and push notifications.

LINBROS official website

Website made with CSR, and Tailwind assisted with style

JiuLian Blockchain Application

(piecework)

Mainly use the Vue.js development system to develop mining machine trading, asset inspection, asset transfer, invitation function, and bulletin board.

FJU Admissions System

Mainly using Vue.js to develop system,supporting web content management system bulletin,news board refactoring.