CakeResume Talent Search

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4-6 years
6-10 years
10-15 years
More than 15 years
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Past
PA to GM @Rama Beach Resort & Villas
2014 ~ 2020
Administration Staff, Secretary, Customer Relationship Management,
Within two months
Word
Excel
Microsoft Office
Unemployed
Ready to interview
Full-time / Interested in working remotely
4-6 years
University of STKIP
English for education
Avatar of Estriani Pamungkas.
Avatar of Estriani Pamungkas.
Past
Staff Administrasi @PT Graha Dirgantara Servis
2017 ~ 2023
Administration Staff, Secretary, Human Resources, Trainer, Bussiness Development, Customer Relationship Management, marketing
Within one month
Estriani Pamungkas Kota Tangerang, Banten, Indonesia || [email protected] Lulusan D3 Manajemen Perpajakan yang mempunyai pengalaman dan pemahaman sesuai bidang yang ditempuh dipendidikan yaitu perpajakan dan juga mempunyai pengalaman dibidang administrasi. Pengalaman Kerja Staff Administrasi • PT Graha Dirgantara Servis DesemberAgustus 2023 | Tangerang, Banten Membantu customer mengatasi permasalahan dalam hal pengiriman barang Mengatur administrasi perusahaan dalam hal kontrak kerja, absensi, dan arsip dokumen perusahaan Membuat Faktur Pajak Melaporkan Pajak Menerbitkan Invoice Menjaga komunikasi dengan mitra perusahaan agar lancarnya kegiatan kerjasama perusahaan dengan mitra perusahaan Pendidikan Akademi Manajemen Bina Sarana Informatika Manajemen Perpajakan •Skil Microsoft Office Word Excel Bahasa
Microsoft Office
Word
Excel
Unemployed
Ready to interview
Full-time / Not interested in working remotely
6-10 years
Akademi Manajemen Bina Sarana Informatika
Manajemen Perpajakan
Avatar of the user.
Avatar of the user.
Past
English Teacher @Brigif Mekanis 1 PIK/JS
2023 ~ Present
Administration Staff, Secretary, Human Resources, Trainer, Bussiness Development, Customer Relationship Management, marketing
Within one month
Public Speaking & Relations
Customer Service
assistant manager
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
Universitas Paramadina
Psikologi
Avatar of 翁宇函.
Avatar of 翁宇函.
Past
Product Designer @Freelance
2023 ~ Present
UI/UX Designer / Product Designer
Within one month
Customer Operation Specialist Alfred Systems Inc. | AugustJuly 2023 Collaborated with UX Design team on user interviews and design ideation. Wrote UX copy for app interfaces, errors, and marketing, ensuring clarity and engagement. Drove process optimization, achieving 50% faster Zendesk/ email response and a 40% rise in customer satisfaction. Offered technical customer support, using feedback to refine UX and enhance FAQs. Created training materials and guides, prioritizing user-friendly content. User Advocate & e-Commerce Specialist ZipX Taiwan Limited | NovemberAugust 2021 Refined customer support processes and materials, focusing on user interaction and support documentation.
Customer Relationship Management (CRM)
Multicultural Team Management
Zendesk Support
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
Brigham Young University - Hawaii
Communications, Digital Humanities , International Cultural Studies
Avatar of Ivy Skipper.
Avatar of Ivy Skipper.
Sales Consultant/Content creator @YBA Marketing
2022 ~ Present
Within three months
2022 I led and managed the team in sales efforts. I opened and closed the store as well as handled cash transactions and bank deposits. Throughout my time here I was able to gain valuable knowledge or the sales industry specifically dealing in luxury items. I conducted interviews for new hires and trained new team members. I led team meetings and encouraged high sales and a quality customer experience. Server • Texas Roadhouse JanuaryAugust Education Western Governors University Educational SciencesSkills Communication Customer Relationship Management (CRM) Sales & Marketing Leadership Skills Digital Media Languages English — Native or Bilingual
Communication
Customer Relationship Management (CRM)
Sales & Marketing
Studying
Ready to interview
Part-time / Interested in working remotely
4-6 years
Western Governors University
Educational Sciences
Avatar of Daniel Simamora.
Avatar of Daniel Simamora.
Past
Senior Customer Support Representative @PT Equdero Layanan Indonesia
2022 ~ 2024
Customer Support Lead
Within one month
Daniel Simamora Committed and achievement-driven professional with a wealth of experience in the realm of customer support and service. As a seasoned Senior Customer Support Representative, I consistently showcase a proven ability to deliver precise and timely support to both team leaders and agents, thereby ensuring the seamless achievement of organizational targets and performance objectives. My steadfast dedication to ethical procedures and professional judgment empowers me to meticulously identify and address client issues, fostering positive relationships and upholding the highest service standards. Within my capacity, I have played a pivotal role in cultivating a robust and
CRM software
Microsoft Office
Zendesk
Unemployed
Ready to interview
Full-time / Interested in working remotely
4-6 years
University of Brawijaya
Computer Science
Avatar of ChunTing Chen.
Avatar of ChunTing Chen.
overseas sales engineer @Moldpower Co., Ltd
2017 ~ 2019
PM/專案經理/產品經理/銷售業務
Within one month
款事項處理 -尋找可靠供應商與供應商關係維持 -提供有效率的顧客協助 -商品包裝以及物流時程安排 -每月財務報表編撰 Customer Service Associate (期間合約人員) • 日煙國際製造股份有限公司 十月六月供應鏈以及多元文化公司環境 -安排代工之香菸與香菸原料
Microsoft Office
SAP ERP
Cultural Awareness
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
Southern Taiwan University of Technology
Marketing and Logistic Management
Avatar of Wei Chen Lin.
Avatar of Wei Chen Lin.
Deputy Project Manager @Jadard Technology Inc. (The subsidiary of Fitipower Integrated Technology Inc.)
2020 ~ Present
PM/產品經理/專案管理
Within one month
Wei Chen Lin(Jason) 10 years experiences of product management & optic electrical knowledge background Be good at new product development , cross-section coordination, project management Product Manger City: Tainan,TW [email protected] Work Experience Jadard Technology Inc. (The subsidiary of Fitipower Integrated Technology Inc.) Deputy Project Manager, Sep 2020 ~~ Present *Display Drive Integration Chip PM for wearable/mobile/tablet/industrial *In charge of China Panel Customer (BOE/CSOT/HKC/TIANMA) >New IC product promotion & introduction >New Panel project estimation >Customer service *Technical and Product Marketing *Coordinate with internal departments
cost analysis
excel
PowerPoint
Employed
Ready to interview
Full-time / Interested in working remotely
6-10 years
NTNU
Optical electrical technology
Avatar of the user.
Avatar of the user.
Team Lead Manager of Technical Operation @Finstek - GMI
2023 ~ Present
Operations Manager / Team Leader / Product Manager / Platform Administrator
Within one month
System Maintenance
Technical Support
Active Directory
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
National Taipei University of Technology
Industrial Engineering
Avatar of Emily CHOU.
Active
Avatar of Emily CHOU.
Active
Past
Senior Business Executive @Hefeng Furniture Co., Ltd.
2023 ~ Present
零售經理, 業務開發, 零售運營
Within one month
Emily CHOU -With over 10 years experience in retail, specializing in home decoration, houseware, and fast fashion industries, profession including business development, team building, company and store management. -10 years experience in art gallery, profession including gallery operations, team building, exhibition curation, art sales, media and customer relationship management. -Skilled in business development by channels, analysis, operation, negotiation and management. Taiwan 工作經歷 Senior Business Executive • Hefeng Furniture Co., Ltd. (TAIWAN) 五月Present Hefeng imports Italian multifunctional furniture brands, including transformable furniture (clei), sofa beds (milano bedding), transformable tables (OZZIO ITALIA), outdoor
Word
PowerPoint
Excel
Unemployed
Ready to interview
Full-time / Interested in working remotely
More than 15 years
Barrington University

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Definition of Reputation Credits

Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Within one month
Business Development, Sales and Operation in Retail industry
Hefeng Furniture Co., Ltd.
2023 ~ Present
Taiwan
Professional Background
Current status
Unemployed
Job Search Progress
Ready to interview
Professions
Sales Team Lead, Business Development, Marketing Development
Fields of Employment
Retail, Wholesale, Lifestyle
Work experience
More than 15 years
Management
Skills
Word
PowerPoint
Excel
Microsoft Office
Photoshop
Languages
Chinese
Native or Bilingual
English
Intermediate
Job search preferences
Positions
零售經理, 業務開發, 零售運營
Job types
Full-time
Locations
Remote
Interested in working remotely
Freelance
Educations
School
Barrington University
Major
Print



Emily CHOU

-With over 10 years experience in retail, specializing in home decoration, houseware, and fast fashion industries, profession including business development, team building, company and store management.

-10 years experience in art gallery, profession including gallery operations, team building, exhibition curation, art sales, media and customer relationship management.

-Skilled in business development by channels, analysis, operation, negotiation and management.

  Taiwan   

工作經歷

Senior Business Executive  •  Hefeng Furniture Co., Ltd. (TAIWAN)

五月 2023 - Present

Hefeng imports Italian multifunctional furniture brands, including transformable furniture (clei), sofa beds (milano bedding), transformable tables (OZZIO ITALIA), outdoor furniture (VONDOM).
It focuses on solving living space problems and creating people imagination of space.

-Sales: lead the sales team, plan sales content and assist teams to achieve goals. Handling pre-sales inquiries and after-sales service, training new staff and managing the team.
-Marketing: digital advertising tracking, adjustment and analysis of optimization results.
-HR: select and interview sales and MKT, building sales teams including stores by Taipei, Taichung and Kaohsiung.

http://www.hefengcasa.com

Head of Channel Sales  •  Ziyin (Shanghai) Information Technology Co., Ltd.

七月 2021 - 七月 2022

bencross originally pioneered the soft storage brand, combined with an efficient supply chain, and a global design team to provide home with a sense of design for the whole house storage home products.
Be No. 1 at Segment category sales by TMALL


-Manage private community of brand and business development of DA channel
-Community Operations of brand: The soft storage products belongs high unit price and low repurchase rate. After the repositioning of private community of brand, and make new S&M planning, the sales increase by 1-1.5 times. Also development lots of channel of distributor and wholesaler in new e-commerce ways.

https://www.bencrosshome.com

Channel Sales Director  •  JIA Inc. (CHINA)

五月 2018 - 九月 2019

JIA Inc. design driven houseware brand with contemporary oriental touch, and offer world’s best houseware designers brands in the retail channels.

*The operation of Shanghai company ended at the end of Sept. 2019
- Manage and operation the Shanghai company and business team
- Business development and manage all the sales channel, and make strategies
- Manage brand images, assist marketing department with brand exposure plan
- Launch plan and sales strategies for new products

http://www.jia-inc.com/

VP of Business Development  •  SERENE HOUSE (CHINA)

五月 2015 - 四月 2017

SERENE HOUSE products were created from Swiss designer Carsten Jörgensen, and have professional perfume consultants and product engineering staff. The brand focused on air care products and developing personal air care products and fragrances.

- Oversee operation all the stores, manage brand images and visual merchandising, select brand store locations and negotiate contracts.
- Business development and manage in B2B, assist department with sales plan.
- Manage branch stores, assist sales target.

www.serenehouse.com

Marketing Manager  •  BEIJING AOZHONG SHIMAO PROPERTY MANAGEMENT CO., LTD‧Beijing

十一月 2013 - 三月 2015

The Place is one of popular shopping mall in Beijing, operation started in 2007

Devise the marketing plan of the year, coordination with each department, connect with brands and gives support to program, control program cost. Integrate program images, supervise program and shopping mall images agreement.

www.theplace.cn

Marketing Manager  •  IROO International Pte Ltd (Beijing)

四月 2010 - 八月 2012

iROO is one of most popular women brand in Taiwan, the stores operation including Taiwan, China, Singapore, Indonesia


- Business Development: the city research, brands analysis, planning open flagship and stores model, connection with real estate developers, shopping malls and assesses. control and management of decoration costs.
- Marketing: the brand activity, planning web marketing of brand, the media connection and cooperation.

https://www.iroo.com/

Executive Director  •  Wingrow Art Gallery

九月 2009 - 一月 2010

Wingrow is first one Turkish art gallery in Asia
- Make exhibition plans of the year, operation and management gallery.
- Setting up the Near East art market research and the analysis contemporary art department.
- Connection with auction in London.
- Arrange media interviews for new art.

https://www.wingrowart.com.tw/

Art Director  •  Gallery 41

五月 2007 - 七月 2009

- Founder
- Make exhibition plans for the year, operation and management gallery.
- Function as agent for the artists.
- Connect with media and the other PR works.
- Writing art reviews.
- Joined art fairs.
- Promote modern and contemporary at of Asia.
- Connect with art auction companies.

Manager  •  Capital art center

四月 2001 - 五月 2006

- Introduce and sell original and limited art works for Taiwanese artists.
- Lead the staff and manage the gallery space.
- Supervise exhbitions in the gallery and museum.
- Create the development department and cooperate with media.
- Joined art fairs.

https://www.capitalart.com.tw/

學歷

2000 - 2002

Barrington University

Field of study

技能


  • Word
  • PowerPoint
  • Excel
  • Microsoft Office
  • Photoshop

語言


  • Chinese — 母語或雙語
  • English — 中階
Resume
Profile



Emily CHOU

-With over 10 years experience in retail, specializing in home decoration, houseware, and fast fashion industries, profession including business development, team building, company and store management.

-10 years experience in art gallery, profession including gallery operations, team building, exhibition curation, art sales, media and customer relationship management.

-Skilled in business development by channels, analysis, operation, negotiation and management.

  Taiwan   

工作經歷

Senior Business Executive  •  Hefeng Furniture Co., Ltd. (TAIWAN)

五月 2023 - Present

Hefeng imports Italian multifunctional furniture brands, including transformable furniture (clei), sofa beds (milano bedding), transformable tables (OZZIO ITALIA), outdoor furniture (VONDOM).
It focuses on solving living space problems and creating people imagination of space.

-Sales: lead the sales team, plan sales content and assist teams to achieve goals. Handling pre-sales inquiries and after-sales service, training new staff and managing the team.
-Marketing: digital advertising tracking, adjustment and analysis of optimization results.
-HR: select and interview sales and MKT, building sales teams including stores by Taipei, Taichung and Kaohsiung.

http://www.hefengcasa.com

Head of Channel Sales  •  Ziyin (Shanghai) Information Technology Co., Ltd.

七月 2021 - 七月 2022

bencross originally pioneered the soft storage brand, combined with an efficient supply chain, and a global design team to provide home with a sense of design for the whole house storage home products.
Be No. 1 at Segment category sales by TMALL


-Manage private community of brand and business development of DA channel
-Community Operations of brand: The soft storage products belongs high unit price and low repurchase rate. After the repositioning of private community of brand, and make new S&M planning, the sales increase by 1-1.5 times. Also development lots of channel of distributor and wholesaler in new e-commerce ways.

https://www.bencrosshome.com

Channel Sales Director  •  JIA Inc. (CHINA)

五月 2018 - 九月 2019

JIA Inc. design driven houseware brand with contemporary oriental touch, and offer world’s best houseware designers brands in the retail channels.

*The operation of Shanghai company ended at the end of Sept. 2019
- Manage and operation the Shanghai company and business team
- Business development and manage all the sales channel, and make strategies
- Manage brand images, assist marketing department with brand exposure plan
- Launch plan and sales strategies for new products

http://www.jia-inc.com/

VP of Business Development  •  SERENE HOUSE (CHINA)

五月 2015 - 四月 2017

SERENE HOUSE products were created from Swiss designer Carsten Jörgensen, and have professional perfume consultants and product engineering staff. The brand focused on air care products and developing personal air care products and fragrances.

- Oversee operation all the stores, manage brand images and visual merchandising, select brand store locations and negotiate contracts.
- Business development and manage in B2B, assist department with sales plan.
- Manage branch stores, assist sales target.

www.serenehouse.com

Marketing Manager  •  BEIJING AOZHONG SHIMAO PROPERTY MANAGEMENT CO., LTD‧Beijing

十一月 2013 - 三月 2015

The Place is one of popular shopping mall in Beijing, operation started in 2007

Devise the marketing plan of the year, coordination with each department, connect with brands and gives support to program, control program cost. Integrate program images, supervise program and shopping mall images agreement.

www.theplace.cn

Marketing Manager  •  IROO International Pte Ltd (Beijing)

四月 2010 - 八月 2012

iROO is one of most popular women brand in Taiwan, the stores operation including Taiwan, China, Singapore, Indonesia


- Business Development: the city research, brands analysis, planning open flagship and stores model, connection with real estate developers, shopping malls and assesses. control and management of decoration costs.
- Marketing: the brand activity, planning web marketing of brand, the media connection and cooperation.

https://www.iroo.com/

Executive Director  •  Wingrow Art Gallery

九月 2009 - 一月 2010

Wingrow is first one Turkish art gallery in Asia
- Make exhibition plans of the year, operation and management gallery.
- Setting up the Near East art market research and the analysis contemporary art department.
- Connection with auction in London.
- Arrange media interviews for new art.

https://www.wingrowart.com.tw/

Art Director  •  Gallery 41

五月 2007 - 七月 2009

- Founder
- Make exhibition plans for the year, operation and management gallery.
- Function as agent for the artists.
- Connect with media and the other PR works.
- Writing art reviews.
- Joined art fairs.
- Promote modern and contemporary at of Asia.
- Connect with art auction companies.

Manager  •  Capital art center

四月 2001 - 五月 2006

- Introduce and sell original and limited art works for Taiwanese artists.
- Lead the staff and manage the gallery space.
- Supervise exhbitions in the gallery and museum.
- Create the development department and cooperate with media.
- Joined art fairs.

https://www.capitalart.com.tw/

學歷

2000 - 2002

Barrington University

Field of study

技能


  • Word
  • PowerPoint
  • Excel
  • Microsoft Office
  • Photoshop

語言


  • Chinese — 母語或雙語
  • English — 中階