John Michael Sorbito RN Versatile and experienced professional with a proven track record of success in customer service, sales, and education. Expertise in building rapport, resolving issues, and achieving sales targets. Passionate about helping others and delivering exceptional results. Bacolod, Negros Occidental, Philippines Work Experience Assistant Accounts and Finance Manager • Vacation Homes 365 JanuaryFebruary 2024 •Manage 60 properties listed through Airbnb, booking.com and VRBO as well. • Manage property listings and pricing include rate adjustment and resolution managements. •Developed and maintained a system for tracking accounts receivable and accounts payable •Handles all Invoicing responsibilities

zaki ahmad i had worked on multinational bank as customer service inbound calls, I used to interact with customer inbound calls and provide customer service, as necessary. Align client needs to product service solutions within a complex sales-based environment. Communicate the value and benefits associated with Citi products and services to clients. Achieve monthly individual/team-based established sales. Sometimes we required to solve client’s problems promptly. Jakarta, Indonesia Pengalaman Kerja assistant manager • Citibank, NA. NovemberNovember 2023 * experienced more than 15 years as Customer Service Officer in the multinational bank .

integrate database functionality into web applications. Proven ability to create web-based dashboards and reporting tools for data visualization. Expert in providing consultation on database design, optimization, and troubleshooting. Proficient in utilizing Power BI and DAX for interactive visualizations and advanced data analysis. Work Experience Senior Associate • GreyCampus EduTech MayAugust 2023 | Hyderabad,Telangana Developed, implemented, and optimized stored procedures and functions using T-SQL to improve database performance and functionality. Designed and developed analytical data structures to support business intelligence and reporting needs. Managed and maintained critical databases to ensure data integrity, availability, and

Brian YU 1. Social Media Content Generation 2. B2B Sales Outreach 3. Email marketing 4. Google SEO & SEM Taipei City, Taiwan 工作經歷 Marketing Associate • CipherLab Co., Ltd 十月三月 2024 B2B Market Research: ｍarket trends and demand research, competitor analysis, new product positioning. Product marketing: product brochure, product overview, sales presentation SEO success story Tradeshow Coordination Social Media: LinkedIn and Facebook texts and visual creation Marketing Manager • KimWell Electronics International Co., Ltd. 十月十月 2023 KOL Collaboration: Partnered with both YouTubers and amateur content creators

Avery Tsai Technical Assist Manager Approximately 10 years software development experience. Strong knowledge about: Arm AMBA AXI/AHB/APB, TileLink, Network protocol, Android Frameowrk, OOP design, system planning. Taoyuan City, [email protected] https://www.linkedin.com/in/avery-tsai/ Work experience FebPresent Taipei, Taiwan Technical assist manager Micro-IP EDA tool devlopment Develop EDA tool for performence measurement algorithm follow on Arm AMBA AXI/AHB/APB and TileLink spec. Improve 40% of efficency about EDA tool. EDA tool trouble shooting. Arm

Ray Chen Chief Marketing Manager & Executive Assistant 行銷總監暨執行長特助 Taipei Metropolitan Area, Taiwan 擁有超過15年電子商務及經營管理經驗，以熱情與行動力推動企業優化營收和品牌價值。參與群眾事務並擔任福委會會長，致力於創造美好的工作環境。我以開放透明的溝通風格與團隊共同

[email protected] Work Experience Assistant Manager - Quality and Training • CreditEnable FebruaryPresent Handling training and quality of inhouse and vendor location Conducting trainings of new hires on product and process Classroom training and online trainings Developing and updating training programs for new hires Auditing calls and coaching associates on areas of improvement Initiating BQM and planning refresher on improvement areas Conducting and participating call calibration across the centres Engage in customer listening to identify customer pain points and expectations Serve as an intermediary for escalations from agents and customers Develop process controls, standard operating procedures (SOPs), and