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4-6 years
6-10 years
10-15 years
More than 15 years
Past
Team Leader @PT. CONCENTRIX SERVICE INDONESIA2019 ~ 2023
・
Administrasi
Within one month
Unemployed
・
Ready to interview
Interested in working remotely
6-10 years
Chief Architect and Director @Innotech ME2022 ~ Present
・
Development Director or Head of Product
Within one month
Container Docker ˙Production running environment AWS, GCP ˙Database Oracle, MySql, PostgrelSQL ˙Tool Maven, Git, Svn, Ant ˙IDE Intellij , Eclipse Certification SCJP (Sun Certified Programmer for Java 4) Taipei City, Taiwan 專案 Project Sports Exchange/Book Sports : Cricket/Soccer/Tennis Game category : Exchange, SportsBook, FancyBet, BookMaker, Casino, BPoker, Binary Concurrent users : 250K+ Target market area : India Project Cock Fighting Book Sports : Cock Fighting Concurrent users : 10K+ Target market area : Vietnam Project Asia Exchange First Asian Bet Exchange Online System offering thousands of players to bet. Project Electric credit and loan system Online system in
Employed
・
Ready to interview
Full-time / Interested in working remotely
More than 15 years
Chung Hua University
Offline
Offline
Past
Product Designer @Indotek.ai2023 ~ 2024
・
Product Designer (UI/UX)
Within one month
ai dashboard service named Koikoll. What I do: Create indotek.ai Logo and Branding Create indotek.ai website landing page with framer ( https://indotek.framer.website/ ) Doing research on the user behavior (Collection Agent) while using SIP Trunks and Daily Collections at BPO. Create Koikoll dashboard, research on competitors and improving the user experience by implementing keep it simple stupid. Create a PRD on each function that will be implemented to the IT team, so that it is always documented. Successfully created 17 PRDs within 4 months with 14
Unemployed
・
Open to opportunities
Full-time / Interested in working remotely
4-6 years
BINUS University
・
Computer Science
Frontend Developer @SALT2022 ~ Present
・
Frontend Developer
Within one month
structure. Frontend Developer • Freelancer - Plant the Plants SeptemberFebruari 2023 Plant the plant adalah web ecommerce. - Slicing dan integration (Web App & Web CMS) - Deployment Frontend dan Backend Services - Setup server dan hosting with docker container Frontend Developer • Freelancer - Solid PKP AprilAgustus 2022 Develop a Survey Application dan Reports untuk BPOM Bagian Protokol dan Kesekretariatan Pimpinan - Slicing dan Integration - Deployment Frontend dan Backend Services - Setup server dan hosting with docker container Frontend Engineer • RUMAH SAKIT ANAK BUNDA HARAPAN KITA MeiApril 2022 Explore everything I like - Develop new Feature for SIMRS - Maintenance & Enhancement SIMRS - Develop Web Pendaftaran Online RSABHK - Initiate git
Employed
・
Open to opportunities
Part-time / Interested in working remotely
4-6 years
Universitas Gunadarma
・
Sistem InformasiSales and Marketing Junior Staff @HON CHUAN INDONESIA, PT2019 ~ 2020
・
Administration Staff, Secretary, Human Resources, Trainer, Bussiness Development, Customer Relationship Management, marketing
Within two months
Employed
・
Open to opportunities
Part-time / Interested in working remotely
4-6 years
University of Brawijaya
・
International Business
Past
Junior IT Support @PT. GEARINC SERVICES INDONESIA2023 ~ Present
・
Information Technology Support Officer
Within one month
best fit as customer's personal level of expertise / understanding in the subject. Provided exceptional technical support to clients. Identified and investigated network issues, maintained and upgraded hardware and software. Bali [email protected] |Work Experience JanuaryOctober 2023 IT Support Specialist Gear Inc. (BPO) Configure Network Device,Operating and Maintenance Linux Server, Helpdesk Support, Hardware Maintenance, Windows Server, Active Directory, Customer Support, Virtualization, Network Monitoring AugustMay 2022 IT Support Specialist PT. Sebuku Tanjung Coal Maintenance of Fiber Optic Cable,Network Planning & Design, Installation CCTV Over Fiber Optic and Radio Configure Network Device
Unemployed
Interested in working remotely
4-6 years
SMK Telkom Banjarbaru
・
High School Diploma Computer Systems Networking and Telecommunications
Team Leader (Acting as an Ops Manager) @TaskUs2022 ~ Present
・
Operations Manager / Team Leader / Team Manager
Within one month
Rohit Aggarwal Team Leader (Payment Compliance) at TaskUs Mohali Chandigarh, India An Ambitious & progressive professional enriched with 15+ years of experience in various industries such as Customer Service, Cable & Telecom, Payment Compliance (Fincrime, AML, Sanctions, KYC) with specialized skills in Operations, People Management, Sales and Quality Control. Career Objective Delivering beyond the expectations of clients as well as the organization, to pursue a rewarding career and seeking a challenging position in which I can deploy all my expertise and knowledge that will be an asset to the company. Work Experience Team Leader (Acting as an Ops Manager
Employed
Full-time / Interested in working remotely
More than 15 years
DAV College Ambala
・
Business/Commerce, General
Customer Service Supervisor - Hijra Bank @Hijra2021 ~ Present
・
Customer Service Manager
Within one month
/www.linkedin.com/in/anwar-solehudinContactWORK EXPERIENCE Customer Service Supervisor • Hijra Bank NovemberPresent - Monitor performance and traffic of customer service inquiries from various channel (Call Center, In-app live chat, Social Media, and Escalations) - Monitor agent performance, give coaching and feedback for improvement - Coordinate with BPO or CS Outsourcing regarding agent capacity needs and floor issue - Conduct discussion and calibration with CRM and Service Quality Assurance for the sake of continuously improving customer service workflow for a better customer experience. - Periodically checking tools that support CS teams' productivity by distributing, identifying and providing regular
Employed
Full-time / Interested in working remotely
4-6 years
Indonesia Banking School
・
Business Administration and Management
Staff Finance @PT. Dalkom Indonesia Jaya2021 ~ Present
・
Akuntan, Bussiness Developmen, Finance Staff, Manajemen Traine, Staff Administrasi
Within one year
INDAH NOVITA SARI Berpengalaman baik sebagai staff finance selama 2 tahun di PT. Dalkom Indonesia Jaya. Selain fokus terhadap pekerjaan sebagai staff finance dengan pemilik orang korea, saya juga dibantu dengan atasan saya untuk mempelajari bahasa korea dan beberapa dokumen perizinan ekspor import, perizinan BPOM, perizinan halal. Lulusan Akuntansi S1 Universitas Pamulang dengan IPK 3.49 Tangerang, Tangerang City, Banten, [email protected] Pengalaman Kerja Staff Finance • PT. Dalkom Indonesia Jaya OktoberPresent Melaksanakan tugas yang diberi Koordinator Keuangan dan Umum. Melaksanakan berbagai pencatatan serta pengumpulan data juga bukti transaksi pada kegiatan Perusahaan
Employed
Full-time / Not interested in working remotely
4-6 years
UNIVERSITAS PAMULANG
・
Akuntansi S1Past
Export Import & Logistic Coordinator @Mitsui & Co2020 ~ 2021
・
Coordinator/ Supervisor
Within one year
Unemployed
Full-time / Not interested in working remotely
6-10 years
Universitas Gadjah Mada (UGM)
・
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Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
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Within one month
Product Designer
Indotek.ai
・
2023 ~ 2024
Professional Background
Current status
Unemployed
Job Search Progress
Open to opportunities
Professions
UI/UX Design, UX Design, Product Designer
Fields of Employment
FinTech / InsurTech, Ecommerce, EdTech
Work experience
4-6 years
Management
Skills
Languages
Indonesian
・
Professional
English
・
Fluent
Job search preferences
Positions
Product Designer (UI/UX)
Job types
Full-time
Locations
Remote
Interested in working remotely
Freelance
Educations
School
BINUS University
Major
Computer Science
Abid Hanifussafly
Purbalingga, Indonesia | +6289613196277 | [email protected]
Abid is a digital product designer with 5 years of experience. Abid passionate about creating humanized designs to make it easier for people to do their jobs by having collaborative and friendly work which intersects designers, PMs, stakeholders, and also users. Also, Abid has an interest in AI, esports, and football.
Work Experience
Product Designer • Indotek.ai
August 2023 - April 2024 | DKI Jakarta, Indonesia (Full time - On-site)
Indotek.ai provide SIP Trunk and its dashboard services. I'm helping the team with building Indotek.ai dashboard service named Koikoll. What I do:
- Create indotek.ai Logo and Branding
- Create indotek.ai website landing page with framer (https://indotek.framer.website/)
- Doing research on the user behavior (Collection Agent) while using SIP Trunks and Daily Collections at BPO.
- Create Koikoll dashboard, research on competitors and improving the user experience by implementing keep it simple stupid.
- Create a PRD on each function that will be implemented to the IT team, so that it is always documented. Successfully created 17 PRDs within 4 months with 14 functions that have been implemented.
- Assisted the team in documenting their documents by creating a document system in Wecom and Lark (1 Month before I left, we migrated the documents to Lark)
- Help IT team to test the ASR by validating the answers on IVR.
- Facilitate training on using Koikoll at clients.
- Assisted several clients in using services from indotek.ai (mostly sip trunks/softphones, and koikoll dashboard)
- Assist in delegating tasks to sales engineers
- Assist in organizing knowledge base for AI train and IVR scenario generation together with Data labelling team.
UI/UX Designer • FashionValet
July 2021 - August 2023 | Kuala Lumpur, Malaysia (Full time - Remote)
Fashionvalet Sdn. Bhd provides modest fashion solutions through its products dUCk and LILIT. What I do:
- Do competitors research each time before start doing the design,
- Help transition into using shopify and designing shopify websites,
- Create a review feature on both duck and lilit,
- Refine the FAQ and Shipping Information on duck and lilit,
- Refine LILIT Web's homepage,
- Create duck UK Landing page and its checkout flow,
- Create duck cafe mobile web-app and duck salon web-app reservation,
- Create duck Salon design branding
- Initiate Multi-brand Design System for duck and lilit, to make it easier to use for designer and developers
Besides that, I also got an opportunity to speak about NFT at Spongebob session (Fashionvalet monthly meeting).
UX Designer • Telkom University
March 2021 - August 2022 | Bandung, Indonesia (Freelance - Remote)
Helping PuTI's Mobile Team to create meaningful, insightful, and easy-to-use all-in-one super app for Telkom University academics. What I do:
- Create a super app called My Tel-U Mobile (Academic system),
- Create a dashboard app in collaboration with Kemenristek-DIKTI,
- Refining SAT submissions app on iGracias,
- Initiate and kick-start on PUTI Design Systems,
- Other than that, I was also given task to organize the design team
- Mentoring the internship student at PUTI.
- Succeeded in appointing an intern to become a freelance employee
UX Designer • Eduka System
January 2021 - April 2021 | Bandung, Indonesia (Full time - Remote)
My job is to create a wireframe, flow, and the interaction on the app. What I do :
- Helping the product team to create and refine the current app design to be more useful and easy to understand for our beloving users (Redesign the homepage section)
- Helping to refine their payment system
- Create gamification scheme for the app
- Lead teams to conduct first usability testing
Product Designer • Hipe Indonesia
June 2019 - December 2019 | Bandung, Indonesia (Full time - On-site)
Hipe Chat is an internal communication app that provides straight forward conversation and email-based.
What I do :
- Creating Value Proposition Design and applying it into Hipe application and Hipe Design Team.
- Conduct Customer Research and Remote Research with Business Development team about Hipe current customer.
- Creating Hipe User Interface for Android Personal and Chat; and iOS also.
- Create Prototype for Hipe UMKM and Hipe Care before Hipe is pivoted into Hipe Chat.
- Redesign Kreki-119 app, simplified menu-item for ‘Bantuan Lainnya’ and ‘Buku Panduan’ by putting it into new Menu in Menu-bar. And also change the volunteer registration step.
- Create Rapid Prototyping for MyAbsent, Smart Laundry, Hive-Tenant Management, each project took maximum of 2 days.
- Being mentor for internship student and succeeded in appointing them to become part-time employee
UI/UX Designer • Proofn Indonesia
May 2018 - May 2019 | Bandung, Indonesia (Part time - On-site)
What I do:
- Creating User Interface Design and making an icon,
- Refining and creating UI requests,
- Contribute to the making of Proofn Design System,
- Lead to conduct of our first usability testing sessions with 6 participants and an 81% success rate of 7 tasks,
- Become a usability testing mentor for the intern student.
- Creating a UI Design for Android, iOS, and Web with Sketch Design Tools,
- Creating an Interaction Design that I made with Haiku.ai.
I really love to prototyping the new design and creating the Interaction Design for Proofn. I usually use Principle to make an interaction and Haiku.ai. At that time, I have Interest on creating the copywriting and making a content.
Education
BINUS University
Computer Science • 2019 - 2021
Telkom University
Computer Software and Media Applications • 2016 - 2019
Activities and societies: Designer at Proclub Lab., Chevalier Software Artist Studio Laboratory, Practicum Assistant Coordinator of Web Design Introduction.
SMK Telkom Purwokerto
Field of study • 2013 - 2016
Finalist in ICT Olympiad at STT Telkom Purwokerto,and I have done a final project work of making a school website for SMP N 3 Purbalingga.
Skills
- UI Design
- Prototype
- Wireframe
- UI
- UX
- Usability Testing
- Competitor Analysis
- High Fidelity Design
- Product Management
Languages
- Indonesian — Professional
- English — Fluent
Abid Hanifussafly
Purbalingga, Indonesia | +6289613196277 | [email protected]
Abid is a digital product designer with 5 years of experience. Abid passionate about creating humanized designs to make it easier for people to do their jobs by having collaborative and friendly work which intersects designers, PMs, stakeholders, and also users. Also, Abid has an interest in AI, esports, and football.
Work Experience
Product Designer • Indotek.ai
August 2023 - April 2024 | DKI Jakarta, Indonesia (Full time - On-site)
Indotek.ai provide SIP Trunk and its dashboard services. I'm helping the team with building Indotek.ai dashboard service named Koikoll. What I do:
- Create indotek.ai Logo and Branding
- Create indotek.ai website landing page with framer (https://indotek.framer.website/)
- Doing research on the user behavior (Collection Agent) while using SIP Trunks and Daily Collections at BPO.
- Create Koikoll dashboard, research on competitors and improving the user experience by implementing keep it simple stupid.
- Create a PRD on each function that will be implemented to the IT team, so that it is always documented. Successfully created 17 PRDs within 4 months with 14 functions that have been implemented.
- Assisted the team in documenting their documents by creating a document system in Wecom and Lark (1 Month before I left, we migrated the documents to Lark)
- Help IT team to test the ASR by validating the answers on IVR.
- Facilitate training on using Koikoll at clients.
- Assisted several clients in using services from indotek.ai (mostly sip trunks/softphones, and koikoll dashboard)
- Assist in delegating tasks to sales engineers
- Assist in organizing knowledge base for AI train and IVR scenario generation together with Data labelling team.
UI/UX Designer • FashionValet
July 2021 - August 2023 | Kuala Lumpur, Malaysia (Full time - Remote)
Fashionvalet Sdn. Bhd provides modest fashion solutions through its products dUCk and LILIT. What I do:
- Do competitors research each time before start doing the design,
- Help transition into using shopify and designing shopify websites,
- Create a review feature on both duck and lilit,
- Refine the FAQ and Shipping Information on duck and lilit,
- Refine LILIT Web's homepage,
- Create duck UK Landing page and its checkout flow,
- Create duck cafe mobile web-app and duck salon web-app reservation,
- Create duck Salon design branding
- Initiate Multi-brand Design System for duck and lilit, to make it easier to use for designer and developers
Besides that, I also got an opportunity to speak about NFT at Spongebob session (Fashionvalet monthly meeting).
UX Designer • Telkom University
March 2021 - August 2022 | Bandung, Indonesia (Freelance - Remote)
Helping PuTI's Mobile Team to create meaningful, insightful, and easy-to-use all-in-one super app for Telkom University academics. What I do:
- Create a super app called My Tel-U Mobile (Academic system),
- Create a dashboard app in collaboration with Kemenristek-DIKTI,
- Refining SAT submissions app on iGracias,
- Initiate and kick-start on PUTI Design Systems,
- Other than that, I was also given task to organize the design team
- Mentoring the internship student at PUTI.
- Succeeded in appointing an intern to become a freelance employee
UX Designer • Eduka System
January 2021 - April 2021 | Bandung, Indonesia (Full time - Remote)
My job is to create a wireframe, flow, and the interaction on the app. What I do :
- Helping the product team to create and refine the current app design to be more useful and easy to understand for our beloving users (Redesign the homepage section)
- Helping to refine their payment system
- Create gamification scheme for the app
- Lead teams to conduct first usability testing
Product Designer • Hipe Indonesia
June 2019 - December 2019 | Bandung, Indonesia (Full time - On-site)
Hipe Chat is an internal communication app that provides straight forward conversation and email-based.
What I do :
- Creating Value Proposition Design and applying it into Hipe application and Hipe Design Team.
- Conduct Customer Research and Remote Research with Business Development team about Hipe current customer.
- Creating Hipe User Interface for Android Personal and Chat; and iOS also.
- Create Prototype for Hipe UMKM and Hipe Care before Hipe is pivoted into Hipe Chat.
- Redesign Kreki-119 app, simplified menu-item for ‘Bantuan Lainnya’ and ‘Buku Panduan’ by putting it into new Menu in Menu-bar. And also change the volunteer registration step.
- Create Rapid Prototyping for MyAbsent, Smart Laundry, Hive-Tenant Management, each project took maximum of 2 days.
- Being mentor for internship student and succeeded in appointing them to become part-time employee
UI/UX Designer • Proofn Indonesia
May 2018 - May 2019 | Bandung, Indonesia (Part time - On-site)
What I do:
- Creating User Interface Design and making an icon,
- Refining and creating UI requests,
- Contribute to the making of Proofn Design System,
- Lead to conduct of our first usability testing sessions with 6 participants and an 81% success rate of 7 tasks,
- Become a usability testing mentor for the intern student.
- Creating a UI Design for Android, iOS, and Web with Sketch Design Tools,
- Creating an Interaction Design that I made with Haiku.ai.
I really love to prototyping the new design and creating the Interaction Design for Proofn. I usually use Principle to make an interaction and Haiku.ai. At that time, I have Interest on creating the copywriting and making a content.
Education
BINUS University
Computer Science • 2019 - 2021
Telkom University
Computer Software and Media Applications • 2016 - 2019
Activities and societies: Designer at Proclub Lab., Chevalier Software Artist Studio Laboratory, Practicum Assistant Coordinator of Web Design Introduction.
SMK Telkom Purwokerto
Field of study • 2013 - 2016
Finalist in ICT Olympiad at STT Telkom Purwokerto,and I have done a final project work of making a school website for SMP N 3 Purbalingga.
Skills
- UI Design
- Prototype
- Wireframe
- UI
- UX
- Usability Testing
- Competitor Analysis
- High Fidelity Design
- Product Management
Languages
- Indonesian — Professional
- English — Fluent