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PortfolioTrình bày kỹ năng chuyên môn và dự án đã thực hiện một cách sinh động, trực quan.CVTạo CV online chuyên nghiệp, miễn phíTạo CVTạo CV online chuyên nghiệp, miễn phíMẫu CVTruy cập kho mẫu CV online ấn tượng, chuẩn quốc tế.CV mẫuTham khảo các CV mẫu đẹp đã được người dùng CakeResume ứng tuyển thành công.Cẩm nang nghề nghiệpTìm hiểu cách viết CV cho từng ngành nghề và vị trí.Trợ giúp viết CVTham khảo lời khuyên từ các chuyên gia tuyển dụng của CakeResume.- Kho tài nguyênCẩm nang ứng viênThế giới công sởVề đối tácCẩm nang doanh nghiệpVề CakeResumeBài viết nổi bật
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4-6 năm
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資深資料工程師 @緯創資通股份有限公司2020 ~ Hiện tại
・
Data Analyst、Data Engineer、Data Scientist、Customer Experience Analyst、Solution Architect、Cloud Architect
Trong vòng một tháng
Đã có việc làm
・
Sẵn sàng phỏng vấn
Full-time / Quan tâm đến làm việc từ xa
4-6 năm
元智大學 Yuan Ze University
・
工業工程與管理學所Past
Data Analyst @趨勢科技 TrendMicro2021 ~ 2024
・
Data Analyst、Data Engineer、Data Scientist、Customer Experience Analyst
Trong vòng một tháng
Thất nghiệp
・
Sẵn sàng phỏng vấn
Full-time / Quan tâm đến làm việc từ xa
6-10 năm
天主教輔仁大學 FU JEN CATHOLIC UNIVERSITY
・
金融所資料分析師 Data Analyst @Portto 門戶科技| Blocto2022 ~ 2024
・
Data Analyst、Data Engineer、Data Scientist、Customer Experience Analyst
Trong vòng một tháng
Đã có việc làm
・
Sẵn sàng phỏng vấn
Full-time / Quan tâm đến làm việc từ xa
4-6 năm
臺灣大學
・
流行病學與預防醫學所 生物統計組
Data Engineer @Groundhog Technologies Inc.2021 ~ 2024
・
Data Analyst、Data Engineer、Data Scientist、Customer Experience Analyst
Trong vòng một tháng
Vel Tien-Yun Wu I bring 5 years of hands-on experience in data engineering and software development, with a focus on building scalable data processing systems utilizing Hadoop, Spark, Kafka and Docker. My expertise in developing efficient ETL pipelines has been fundamental in optimizing data workflows for various data warehouses, enhancing data integrity and availability. My track record includes managing high-volume data pipelines, automating scheduling processes to improve operational efficiency, and deploying monitoring solutions that have reduced Mean-Time-To-Repair (MTTR) by 40%. I have a strong foundation in SQL, especially PostgreSQL, which enables
Đã có việc làm
・
Sẵn sàng phỏng vấn
Full-time / Quan tâm đến làm việc từ xa
4-6 năm
University of Illinois at Urbana-Champaign, School of Information Sciences
・
Information ManagementPast
Sr. Customer Service Representative @United Health Group2023 ~ 2024
・
Email and Customer Support Specialist
Trong vòng một tháng
Tameka Harris Experieced Email and Customer Support Specialist Delivering Exceptional Service I would introduce myself as a seasoned Email and Customer Support Specialist with over 10 years of extensive experience in various industries. throughout my career, I have made significant contributions to the success of the organizations I have worked for, demonstrating exceptional customer service and driving operational efficiency. United [email protected] Work Experience AprilMarch 2024 Taipei, Taiwan Sr. Customer Service Representative United Health Group Dedicated health plan support providing assistasnce to members through our email ticketing platform and inbound calls. Demontrrated accuracy
Thất nghiệp
・
Sẵn sàng phỏng vấn
Full-time / Quan tâm đến làm việc từ xa
10-15 năm
University of Phoenix
・
Business Administration and Management
Past
Senior Data Analyst @趨勢科技2022 ~ Hiện tại
・
Data Scientist, Data Analyst, Machine Learning Engineer
Trong vòng một tháng
data, design metrics, report and dashboard. Cross app data tracking and user journey analysis. VisionOne customers engagement score - the metrics can help fields to target the customers who are likely SOC/SOC-like profile and have frequently engaged with the VisionOne for their operations. Potential SOC customer tagging - use customer information to tag potential VisionOne SOC-like customers from the TrendMicro existing customer base. Product-led growth - provide metrics to help teams check the overview of the VisionOne trial customers experience and conversion rate with their app engagement/behaviors analysis. VisionOne tree view
Thất nghiệp
・
Sẵn sàng phỏng vấn
Full-time / Quan tâm đến làm việc từ xa
4-6 năm
輔仁大學 Fu Jen Catholic University
・
統計資訊學系
Past
Transaction risk analyst @PT BANK BRI Tbk2020 ~ 2023
・
Trong vòng hai tháng
gmail.com Employment History Transaction Risk Analyst • PT BANK BRI MeiOktoberAnalysed and interrogated large datasets for high-quality risk reporting. 2. Temporarily blocking debit and credit cards which is suspect risk transactions. Contact Center • PT BANK BRI OktoberAprilProcessed complaints professionally, seeking effective, timely solutions for continued customer satisfaction. 2. Acted as first point of contact for customer issues and queries. 3. Optimised customer experience by tailoring responses to individual needs. Handled high call volumes with accuracy and efficiency for optimum productivity. EducationUniversitas Kristen Indonesia Bachelor Degree English Education Skills Microsoft
Thất nghiệp
・
Sẵn sàng phỏng vấn
Full-time / Quan tâm đến làm việc từ xa
4-6 năm
Universitas Kristen Indonesia
・
Pendidikan Bahasa Inggris
Senior Associate @DBS Bank2023 ~ Hiện tại
・
Project Manager
Trong vòng hai tháng
. Throughout this process, we employed the scrum methodology, which not only fostered teamwork but also enhanced my skills and knowledge in agile practices. Assstant Program Manager • Citi 四月八月 2023 •As a digital journey owner for Citi TW's online banking, I've focused on improving customer experiences through tech-driven solutions, balancing logical analysis with collaborative teamwork to meet project goals. •Starting my career at Citi, I learned to merge technology with business needs, understanding the significance of digitalization in today's business world. •In my role as a Project Manager, I've
Đã có việc làm
・
Sẵn sàng phỏng vấn
Full-time / Quan tâm đến làm việc từ xa
4-6 năm
Shu-Te University
Sales Consultant/Content creator @YBA Marketing2022 ~ Hiện tại
・
Trong vòng ba tháng
2022 I led and managed the team in sales efforts. I opened and closed the store as well as handled cash transactions and bank deposits. Throughout my time here I was able to gain valuable knowledge or the sales industry specifically dealing in luxury items. I conducted interviews for new hires and trained new team members. I led team meetings and encouraged high sales and a quality customer experience. Server • Texas Roadhouse JanuaryAugust Education Western Governors University Educational SciencesSkills Communication Customer Relationship Management (CRM) Sales & Marketing Leadership Skills Digital Media Languages English — Native or Bilingual
Đang học tập
・
Sẵn sàng phỏng vấn
Part-time / Quan tâm đến làm việc từ xa
4-6 năm
Western Governors University
・
Educational Sciences
Digital Marketing Manager
Trong vòng hai tháng
Marketing at Aspiring Minds India JunJun 2020 Creating content calendar for digital marketing and Email campaigns. Set-up a marketing automation system (CRM + email + Social Media). Ensure marketing message is conveyed clearly and delivered properly to prospects. Strong analytical ability to evaluate end-to-end customer experience across multiple channels. Coordinate and monitor the maintenance, integrity, and security of several databases. Asst. Team Lead - SMM at Sovereign Health Group MarchJun 2018 Developed and implemented marketing analytics and ROI tracking. Set-up a marketing automation system (CRM + email + Social Media
Thất nghiệp
・
Sẵn sàng phỏng vấn
Part-time / Quan tâm đến làm việc từ xa
6-10 năm
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Definition of Reputation Credits
Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Professional Background
Tình trạng hiện tại
Thất nghiệp
Tiến trình tìm việc
Professions
Project Manager
Fields of Employment
Chất bán dẫn
Kinh nghiệm làm việc
4-6 năm kinh nghiệm làm việc (2-4 năm liên quan)
Management
I've had experience in managing 1-5 nhân viên
Kỹ năng
Ngôn ngữ
English
・
Bản địa hoặc song ngữ
Chinese
・
Bản địa hoặc song ngữ
Job search preferences
Vị trí
國際採購、產品企劃、PM、國外業務
Loại hình công việc
Full-time
Địa điểm
Taiwan, Taipei, 台灣, 台灣新竹, 台灣新北
Làm việc từ xa
Quan tâm đến làm việc từ xa
Freelance
Không.
Học vấn
Trường học
University of Auckland
Chuyên ngành
統計
陳智宇 Alex Chen
Account Sale/Product Manager
A high-achieving, driven and hardworking employee with proven workplace results. Full of passion and proactively looking for opportunities to take new challenges. I work endlessly to meet targets and to go the extra mile for customers.
- 4 years of project management and customer relation.
- Strong familiarity with project management software tools, methodologies, and best practices.
- Experience seeing projects through the full life cycle.
- Proven ability to complete projects according to outlined scope, budget, and timeline.
Taipei City, Taiwan
+886 965-112-238
Skills and Personality
Project Management
- Scheduling and Organizing
- Communication and Facilitation
- Customer Relationship
- Define Project Scope and Objectives
Strategic Alliances
Aptitudes
- Reliable
- Growth mindset
- Structural and consistent
- High level of resilience
- Results driven
Team Work
- Coaching
- Empathy
- Motivation
- Organizational and planning skills in different roles.
- Team player and builder.
Work Experiences
- Predict and prepare resources needed to achieve objectives and manage resources in an effective manner.
- Provide updates on a consistent basis to customers about strategy, adjustments and progress.
- Assessing operational needs and developing solutions to save costs, improve revenues, and drive customer satisfaction.
- Analyze sales data, market information and competition for business planning and strategy.
- Boost the product market share by 80% for the customer and increased 75% of the company's revenue from previous year with less essential resources.
- Successful development of a redesigned model with more than 50% cost reduced under bilingual communication and leadership.
- Communicating with customers through various channels to acknowledge and resolve customer complaints and inquiries.
- Quarterly customer satisfaction award with exceptional customer experience.
Education
Language
2012 - 2015
University of Auckland
Bachelor Degree - Statistics
Chinese - Native
English - Native/Fluent (TOEIC 965)
陳智宇 Alex Chen
Account Sale/Product Manager
A high-achieving, driven and hardworking employee with proven workplace results. Full of passion and proactively looking for opportunities to take new challenges. I work endlessly to meet targets and to go the extra mile for customers.
- 4 years of project management and customer relation.
- Strong familiarity with project management software tools, methodologies, and best practices.
- Experience seeing projects through the full life cycle.
- Proven ability to complete projects according to outlined scope, budget, and timeline.
Taipei City, Taiwan
+886 965-112-238
Skills and Personality
Project Management
- Scheduling and Organizing
- Communication and Facilitation
- Customer Relationship
- Define Project Scope and Objectives
Strategic Alliances
Aptitudes
- Reliable
- Growth mindset
- Structural and consistent
- High level of resilience
- Results driven
Team Work
- Coaching
- Empathy
- Motivation
- Organizational and planning skills in different roles.
- Team player and builder.
Work Experiences
- Predict and prepare resources needed to achieve objectives and manage resources in an effective manner.
- Provide updates on a consistent basis to customers about strategy, adjustments and progress.
- Assessing operational needs and developing solutions to save costs, improve revenues, and drive customer satisfaction.
- Analyze sales data, market information and competition for business planning and strategy.
- Boost the product market share by 80% for the customer and increased 75% of the company's revenue from previous year with less essential resources.
- Successful development of a redesigned model with more than 50% cost reduced under bilingual communication and leadership.
- Communicating with customers through various channels to acknowledge and resolve customer complaints and inquiries.
- Quarterly customer satisfaction award with exceptional customer experience.
Education
Language
2012 - 2015
University of Auckland
Bachelor Degree - Statistics
Chinese - Native
English - Native/Fluent (TOEIC 965)