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Avatar of Cherkie Wong.
Avatar of Cherkie Wong.
Service Manager @Geekplus International Co. Ltd
2020 ~ Present
COO or Head of Operations or Head of Sales/Business Development
Within one month
strategic thinker with a strong commitment to delivering results, I excel in driving business success through innovation, operational excellence, and stakeholder engagement. Contact: Email: [email protected] Phone:Professional Experience Senior Manager - Implementation, Service and Customer Care APAC • Geekplus International Co. Ltd FebFeb 2024 Strategic Leadership & Vision : Crafted and executed strategic initiatives to expand service operations across the APAC region. Developed and communicated a compelling vision to align team members and stakeholders with organizational goals, fostering a culture of innovation and excellence. Operational Excellence & Profitability : Oversaw the entire service operation P&L, implementing
Microsoft Office
Employed
Ready to interview
Full-time / Interested in working remotely
10-15 years
Hong Kong Polytechnic University
Bsc Hon Hotel Management

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Definition of Reputation Credits

Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Within two months
Account Sale/Product Manager
Logo of 京鼎精密科技股份有限公司.
京鼎精密科技股份有限公司
2019 ~ 2021
Taipei, 台灣
Professional Background
Current status
Unemployed
Job Search Progress
Professions
Project Manager
Fields of Employment
Semiconductor
Work experience
4-6 years work experience (2-4 years relevant)
Management
I've had experience in managing 1-5 people
Skills
Word
Excel
Project Management
Business Development
Bilingual Proficiency
Customer Service
Customer Satisfaction
Languages
English
Native or Bilingual
Chinese
Native or Bilingual
Job search preferences
Positions
國際採購、產品企劃、PM、國外業務
Job types
Full-time
Locations
Taiwan, Taipei, 台灣, 台灣新竹, 台灣新北
Remote
Interested in working remotely
Freelance
No
Educations
School
University of Auckland
Major
統計
Print

陳智宇 Alex Chen

Account Sale/Product Manager

A high-achieving, driven and hardworking employee with proven workplace results. Full of passion and proactively looking for opportunities to take new challenges. I work endlessly to meet targets and to go the extra mile for customers.

  • 4 years of project management and customer relation.
  • Strong familiarity with project management software tools, methodologies, and best practices.
  • Experience seeing projects through the full life cycle.
  • Proven ability to complete projects according to outlined scope, budget, and timeline.

  Taipei City, Taiwan

  +886 965-112-238

   

Skills and Personality

Project Management


  • Scheduling and Organizing
  • Communication and Facilitation
  • Customer Relationship
  • Define Project Scope and Objectives
  • Strategic Alliances

Aptitudes


  • Reliable
  • Growth mindset
  • Structural and consistent
  • High level of resilience
  • Results driven

Team Work


  • Coaching
  • Empathy
  • Motivation
  • Organizational and planning skills in different roles.
  • Team player and builder.

Work Experiences

May 2019 - September 2021

Project Manager/Account Sales

  Foxsemicon

  • Predict and prepare resources needed to achieve objectives and manage resources in an effective manner. 
  • Provide updates on a consistent basis to customers about strategy, adjustments and progress.
  • Assessing operational needs and developing solutions to save costs, improve revenues, and drive customer satisfaction.
  • Analyze sales data, market information and competition for business planning and strategy.
  • Boost the product market share by 80% for the customer and increased 75% of the company's revenue from  previous year with less essential resources.
  • Successful development of a redesigned model with more than 50% cost reduced under bilingual communication and leadership.

May 2017 - January 2019

Customer Service Representative

  Conectys

  • Communicating with customers through various channels to acknowledge and resolve customer complaints and inquiries.
  • Quarterly customer satisfaction award with exceptional customer experience.

Education

Language

2012 - 2015

University of Auckland

Bachelor Degree - Statistics

Chinese - Native

English - Native/Fluent (TOEIC 965)

Resume
Profile

陳智宇 Alex Chen

Account Sale/Product Manager

A high-achieving, driven and hardworking employee with proven workplace results. Full of passion and proactively looking for opportunities to take new challenges. I work endlessly to meet targets and to go the extra mile for customers.

  • 4 years of project management and customer relation.
  • Strong familiarity with project management software tools, methodologies, and best practices.
  • Experience seeing projects through the full life cycle.
  • Proven ability to complete projects according to outlined scope, budget, and timeline.

  Taipei City, Taiwan

  +886 965-112-238

   

Skills and Personality

Project Management


  • Scheduling and Organizing
  • Communication and Facilitation
  • Customer Relationship
  • Define Project Scope and Objectives
  • Strategic Alliances

Aptitudes


  • Reliable
  • Growth mindset
  • Structural and consistent
  • High level of resilience
  • Results driven

Team Work


  • Coaching
  • Empathy
  • Motivation
  • Organizational and planning skills in different roles.
  • Team player and builder.

Work Experiences

May 2019 - September 2021

Project Manager/Account Sales

  Foxsemicon

  • Predict and prepare resources needed to achieve objectives and manage resources in an effective manner. 
  • Provide updates on a consistent basis to customers about strategy, adjustments and progress.
  • Assessing operational needs and developing solutions to save costs, improve revenues, and drive customer satisfaction.
  • Analyze sales data, market information and competition for business planning and strategy.
  • Boost the product market share by 80% for the customer and increased 75% of the company's revenue from  previous year with less essential resources.
  • Successful development of a redesigned model with more than 50% cost reduced under bilingual communication and leadership.

May 2017 - January 2019

Customer Service Representative

  Conectys

  • Communicating with customers through various channels to acknowledge and resolve customer complaints and inquiries.
  • Quarterly customer satisfaction award with exceptional customer experience.

Education

Language

2012 - 2015

University of Auckland

Bachelor Degree - Statistics

Chinese - Native

English - Native/Fluent (TOEIC 965)