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Definition of Reputation Credits
Ade Fidyah Lestari
Declare Issue
Tuban, Indonesia
Experienced Corporate Executive with a demonstrated history of working in the public relations and communications industry. Skilled in Retail, Customer Relationship Management (CRM), Asset Management, Corporate Communications, and Business English. Strong sales professional with a Bachelor's Degree focused in English Language and Literature, General from Universitas Airlangga.
Pengalaman Kerja
Declare Issue Department • Vantage Asset Management Ltd
Januari 2019 - Present
Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat.
Corporate Executive • PT. Eastern Logistics
Februari 2017 - Desember 2018
Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat.
Marketing Executive • PT INDO TANJU
September 2015 - Februari 2017
Conducting market survey and plan, promotion to achieve the goals.
Arranging direct meeting for B2B and B2C.
Managing the administration, schedule of logistics delivery, maintenance, and clients' relation.
Executive Representative • DocDoc Pte. Ltd.
Desember 2014 - Juli 2015
DocDoc is the largest Asian centralized medical appointment system.
Main duties:
1. Receiving and submitting patients' appointment requests through Phone Booking and Live Chat to the system.
2. Helping and giving patient an insight of which doctor/clinic is right to their condition.
Processing the pending appointments and the Website bookings in addition.
3. Communicating and negotiating to the patient and doctor/clinic in purpose to help patient confirming the appointment and provide more information according to their needs.
4. Gathering and following up any other inquiries submitted in our main line and email support.
5. We help patient for free, no additional charge of the appointment booking.
Telemarketing Executive • Telkom Australia
Desember 2013 - November 2014
As an agent who handles several international projects, I am required to be able to:
1. Research the information of client, design the strategy, offer and its alternative.
2. Do the proper greeting to customer/client suits with their culture.
3. Communicate well and gather their information as much as possible.
4. Follow up and response the pending customer/client's inquiries.
5. Lead and persuade customer/client.
6.. Help them to proceed the agreement/contract as soon as possible.
The international campaigns:
1. Titan Telecom (UK)
2. Vic Solar (AU)
3. One Bill Telecom (UK)
4. Telkomsel Malaysia
5. Spark Energy (USA)
6. Odessy Group (AU)
Pendidikan
Universitas Airlangga
English Language and Literature, General
2009 - 2013
MAN Lamongan
Environmental Science
2006 - 2009
Skil
- Word
- Google Drive
- PowerPoint
- Excel
- Canva
- Time Management
- Project Management
Bahasa
- English — Lancar
Ade Fidyah Lestari
Declare Issue
Tuban, Indonesia
Experienced Corporate Executive with a demonstrated history of working in the public relations and communications industry. Skilled in Retail, Customer Relationship Management (CRM), Asset Management, Corporate Communications, and Business English. Strong sales professional with a Bachelor's Degree focused in English Language and Literature, General from Universitas Airlangga.
Pengalaman Kerja
Declare Issue Department • Vantage Asset Management Ltd
Januari 2019 - Present
Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat.
Corporate Executive • PT. Eastern Logistics
Februari 2017 - Desember 2018
Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat.
Marketing Executive • PT INDO TANJU
September 2015 - Februari 2017
Conducting market survey and plan, promotion to achieve the goals.
Arranging direct meeting for B2B and B2C.
Managing the administration, schedule of logistics delivery, maintenance, and clients' relation.
Executive Representative • DocDoc Pte. Ltd.
Desember 2014 - Juli 2015
DocDoc is the largest Asian centralized medical appointment system.
Main duties:
1. Receiving and submitting patients' appointment requests through Phone Booking and Live Chat to the system.
2. Helping and giving patient an insight of which doctor/clinic is right to their condition.
Processing the pending appointments and the Website bookings in addition.
3. Communicating and negotiating to the patient and doctor/clinic in purpose to help patient confirming the appointment and provide more information according to their needs.
4. Gathering and following up any other inquiries submitted in our main line and email support.
5. We help patient for free, no additional charge of the appointment booking.
Telemarketing Executive • Telkom Australia
Desember 2013 - November 2014
As an agent who handles several international projects, I am required to be able to:
1. Research the information of client, design the strategy, offer and its alternative.
2. Do the proper greeting to customer/client suits with their culture.
3. Communicate well and gather their information as much as possible.
4. Follow up and response the pending customer/client's inquiries.
5. Lead and persuade customer/client.
6.. Help them to proceed the agreement/contract as soon as possible.
The international campaigns:
1. Titan Telecom (UK)
2. Vic Solar (AU)
3. One Bill Telecom (UK)
4. Telkomsel Malaysia
5. Spark Energy (USA)
6. Odessy Group (AU)
Pendidikan
Universitas Airlangga
English Language and Literature, General
2009 - 2013
MAN Lamongan
Environmental Science
2006 - 2009
Skil
- Word
- Google Drive
- PowerPoint
- Excel
- Canva
- Time Management
- Project Management
Bahasa
- English — Lancar