successfully deployed On-Premise VMware Workspace ONE Unified Endpoint Management to the client to secure their devices (including mobile phones, pads, and laptops) and prevent data leaking. Notable clients included large banks, financial holdings, insurance, and electronics manufacturing companies. Independently implemented solutions on the client side and completed customer project deployments. As a project team member, provide customized service and integrate client systems with UEM services such as SSO, email, internal website, internal file server, AD server, and O365 services. As a good service provider, I provide stable maintenance, technical support, and good communication with clients

2020 | Kab. Sukoharjo Berperilaku baik, berorientasi pada target SOP perusahaan 95% setiap bulan. Melakukan kegiatan administrasi, memvalidasi, menginput produk ke system aplikasi data base. Membuat laporan neraca penjualan harian kepada manager Retail. Membuat laporan stok barang di gudang setiap akhir Bulan ( Stok Opename ). Melakukan kegiatan customer service, bernegosiasi menjalin hubungan dengan mempresentasikan produk perusahaan sesuai SOP. Melakukan transaksi pembayaran dengan EDC, cash, E-wallet. Membuat surat jalan pengiriman COD kepada customer dengan bekerja sama dengan jasa pengiriman. Membuat surat dan memvalidasi barang masuk dan barang keluar. Mendisplay, menata barang dengan rapi

Iwan Suryono Productive employee with proven track record of successful project management and producing quality outcomes through leadership and team motivation. Works with clients to determine requirements and provide excellent service. . Susukan Bojong Gede, Bogor Pengalaman Kerja Sales Supervisor • PT. Shima Trading Indonesia DecPresent Maintained commitment to friendly and informative customer service to encourage satisfaction. Visiting clients and potential clients to evaluate needs or promote products and services. Maintaining positive business relationships to ensure future sales Performing cost-­benefit analyses of existing and potential customers Project Cost Control • PT. Multidaya Teknik Prakarsa DecDec

Francis Onell Peng 彭語萱 New Taipei City, Taiwan 工作經歷 Marketing Specialist & VIP Customer Service • MICO WORLD 三月Present •Build up VIP customer-oriented membership concept and framework to provide value-added offer to customers. • Developing strategy, building framework, and completing end-to-end implementation as a project leader. • Running social media management (Instagram, Facebook). • Create social media influencer for each LIVE streamer in MICO App, based on their brand and plans. • Created and scheduled all social media posts across Instagram, TikTok and Facebook. • Developed and owned the social media

Engineer and Project Leader at Zealogics Inc, celebrated for leading teams to automate test processes, resulting in a 30% reduction in operation time and resource consumption. Proven track record at Trend Micro, spanning 12 years and 9 months, showcasing mastery in module management, diverse testing methodologies, and top-tier customer service as a Senior Customer Service Engineer. Adept in project planning, test automation, and effective communication, consistently delivering exceptional results. 工作經歷 Project Leader | Senior Automation Test Engineer • Zealogics Inc 五月Present | Taipei, Taiwan Key Achievements: Led a test automation team, reducing operation time

(Ike)Wen-Cheng Huang the Chairman's Assistant Taipei City, Taiwan 有將近10年的經營管理經驗，在台灣外商YMCA，擔任國際英語教師一 職，之後以職務資歷，以及Native English Speaker的能力，在雙連幼兒園擔任外師講師 的組長。2018考取政治大學商學院的International NBA。就學期間2018~2021就讀期間，半工半讀擔任教

Eliot Song-Ren, Chen Customer Service Manager|ASUS|SaaS|Cloud 6y+ of Cloud SaaS B2C/B2B user insight, well-understand the user needs. My key strengths include: Product development, CX optimization, customer relationship and stakeholder relationship management. Taipei，TW [email protected] Eduction Chihlee Technology of University, Bachelor of International Trade Taipei, TW | 2011 ~ 2015 Work Experience ASUS Cloud Customer Service Manager New Taipei, TW | AprJun 2023 Product Management ◆ Planned the Support CRM and Customer Data Management Platform as a PdM And collaborated with four engineers and the customer service team