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Avatar of 石政元 Eric Shih.
Avatar of 石政元 Eric Shih.
Past
VIP Manager @17 LIVE_藝啟股份有限公司臺灣分公司
2022 ~ Present
行銷企劃,客戶服務管理,經營管理
Within one month
育訓練 ●流程規劃及改善 ●執行與追蹤各項管理目標 ●案件回覆成效追蹤 ●重大客訴/公部門/媒體投訴案件回覆 客戶服務部副理 iPeen愛評網 (紅谷資訊股份有限公司) • 2013/7~2015/3 ・1Y9M 《工作內容與績效》 ●提升客服回信時效(7min→3.5min) ●優
Word
PowerPoint
Excel
Unemployed
Ready to interview
Full-time / Interested in working remotely
More than 15 years
光武技術學院
國際貿易
Avatar of Alan Jian.
Active
Avatar of Alan Jian.
Active
Past
產品管理 @二十五電訊股份有限公司
2019 ~ 2024
使用者研究/產品管理/客戶服務
Within one month
Alan Jian Product Data Analyst Taipei City, Taiwan Education Graduated from National Keelung Commercial & Industrial Vocational Senior High School, Department of Commerce and Management. Bachelor's degree in Finance from Chinese Culture University. Work Experience Family Business Assisted in the family-owned accounting firm, responsible for basic tasks such as keying in client invoices, handling cash, and analyzing financial statements. Experienced in operating a digital marketplace, proficient in computerized office tasks. Telecommunications Industry Worked for 4 years in the telecommunications sector, last employed at Twenty-Five Telecom Co., Ltd. Held positions as Warehouse Supervisor
word
excel
powerpoint
Unemployed
Ready to interview
Full-time / Interested in working remotely
4-6 years
中國文化大學
財務金融學系, 商業經營學系
Avatar of Eric Chen.
Avatar of Eric Chen.
Inside Sales Business Development @TDCX Malaysia
2021 ~ Present
主管職
Within one month
Eric Chen Results-oriented professional with 8 years of experience and a proven knowledge of Business Development, Direct Sales and Project Management . Experienced 2.5 years as Google Vendor at KL site, proficient in the use of Google Ads, Salesforce and Discovery. Currently work as Google Cloud BDR at Taipei site, create new business for ISV Team to Ent Customers and stage to migration. Aiming to leverage my skills successfully in the Sales and Marketing Management role at your company. Chen Hao Yu Nationality - R.O.C Taipei, Taiwan (TW) erichen0806@gmail
Word
PowerPoint
專案管理
Employed
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Full-time / Interested in working remotely
6-10 years
國立台灣大學
生物產業傳播暨發展學系
Avatar of 賴和凱.
Avatar of 賴和凱.
Past
多媒體設計師 @麒峻實業有限公司
2023 ~ 2024
正職人員
Within two months
設計製作有限公司 四月九月 2019 接觸到展場設計的經驗,學習如何精進平面的能力,處理空間方面的問題,還有與客戶廠商應答的方式。 學歷國立台北藝術大學 新媒體藝術 技能 Word PowerPoint Excel Illustrator Photoshop After Effects Premiere 3ds max C4D 客戶服務經驗 廠商洽談 Mac OS 語言 English — 中階
Word
PowerPoint
Excel
Unemployed
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4-6 years
國立台北藝術大學
新媒體藝術
Avatar of the user.
Avatar of the user.
Past
專案行銷企劃 @山海觀國際整合行銷有限公司
2023 ~ 2024
Community Management / Social Media Marketing / Senior Copywriter
Within one month
Word
PowerPoint
Excel
Unemployed
Ready to interview
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4-6 years
Chung Hua University (CHU) 中華大學
觀光會議與展覽規劃學位學程
Avatar of the user.
Avatar of the user.
Past
廣告企劃副理 @台北數位廣告股份有限公司
2019 ~ 2024
Sales Account Manager/ Project Manager/ Pre-sales/ Solution Architect
Within one month
Word
PowerPoint
Excel
Unemployed
Ready to interview
Full-time / Interested in working remotely
4-6 years
世新大學 Shih Hin University
口語傳播系
Avatar of the user.
Avatar of the user.
Past
客戶諮詢師 @忠訓國際股份有限公司
2023 ~ 2024
品牌宣傳及媒體公關人員、 行銷企劃人員、活動企劃人員、傳播媒體企劃人員
Within one month
Word
ERP
Microsoft Office
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
臺北市立大學
環境教育與資源所
Avatar of 鍾旭峯.
Avatar of 鍾旭峯.
Past
客戶經理 @恩克斯網路科技股份有限公司
2022 ~ 2022
國內業務人員
Within one month
問 • 全真概念健康事業股份有限公司 三月八月 2019 課程環境介紹 會籍銷售-非主管職級業務全國排名第一 合約撰擬及完成 客戶服務 行政助理 • PwC Taiwan 資誠聯合會計師事務所 四月一月 2015 協助辦理工商登記案件。 協助辦理外人居停留案件。 客戶及機
Word
Excel
PowerPoint
Unemployed
Ready to interview
Full-time / Interested in working remotely
4-6 years
私立東吳大學
商學進修學士班
Avatar of 蘇郁晴.
Avatar of 蘇郁晴.
消金AO @第一商業銀行股份有限公司
2021 ~ Present
Within one month
置業夢想。 在保險、信用卡、投資理財及數位整合行銷等協銷項目上,業績完成目標達成率為7成。 此項工作內容涵蓋了銷售、客戶服務、業務開發、風險管理等多方面向,此工作經驗培養我擁有良好的溝通能力、銷售技巧、客戶關係管理能力以及對金
Word
Excel
PowerPoint
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
國立高雄科技大學(原國立高雄第一科技大學)
金融系
Avatar of Doreen Tang.
Avatar of Doreen Tang.
Past
產品經理PM Product Manager @轉客來策略行銷顧問有限公司
2020 ~ 2024
PM, 數據分析師, 廣告優化師
Within one month
前達成客戶完售目標。 - 協助家電品牌配合季節檔期,挑品更換素材及受眾,上線第一個月ROAS達9.58。 微軟關鍵字廣告行銷客戶服務專員 Customer Service Specialist • 網訊電通 八月七月 2016・ 1 年 - 於任職第一個月就榮獲部門客戶服務滿意度第一名的成績。 - 累積半年電
Microsoft Office
Canva
ClickUp
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
Fu Jen Catholic University
企業管理學系

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數據分析師
Logo of 二十五電訊股份有限公司.
二十五電訊股份有限公司
2019 ~ 2024
台灣台北市
Professional Background
Current status
Unemployed
Job Search Progress
Ready to interview
Professions
Product Manager, Data Analyst, Purchasing Manager
Fields of Employment
Electronics / Telecommunications
Work experience
4-6 years
Management
I've had experience in managing 1-5 people
Skills
word
excel
powerpoint
microsoft office
MySQL
Power BI
Languages
Chinese
Professional
English
Beginner
Job search preferences
Positions
使用者研究/產品管理/客戶服務
Job types
Full-time
Locations
台灣台北市
Remote
Interested in working remotely
Freelance
No
Educations
School
中國文化大學
Major
財務金融學系, 商業經營學系
Print

Alan Jian

Product Data Analyst 

 Taipei City, Taiwan 

Education

  • Graduated from National Keelung Commercial & Industrial Vocational Senior High School, Department of Commerce and Management.
  • Bachelor's degree in Finance from Chinese Culture University.

Work Experience

  1. Family Business

    • Assisted in the family-owned accounting firm, responsible for basic tasks such as keying in client invoices, handling cash, and analyzing financial statements.
    • Experienced in operating a digital marketplace, proficient in computerized office tasks.
  2. Telecommunications Industry

    • Worked for 4 years in the telecommunications sector, last employed at Twenty-Five Telecom Co., Ltd.
    • Held positions as Warehouse Supervisor, Data Analyst, and Network Operations, specializing in analyzing product revenue performance, tracking product profitability, and providing decision-makers with data for informed decision-making.
  3. Japanese-Owned Warehouse

    • Served as the Quality Control Team Leader, overseeing procurement and distribution operations.
    • Led a team of up to 3 members to complete over 100 daily shipping tasks, emphasizing attention to detail to minimize customer complaints.
  4. Assistant Quality Management in the Technology Industry

    • Assisted in quality management in the technology sector, including supervising overseas suppliers, cost control, internal product quality testing, and formulating ISO internal testing specifications.
  5. Food Service Industry

    • Accumulated 5 years of experience in the food service industry, including roles in a chain restaurant.
    • Experienced in ingredient procurement, quality control, and selection of suppliers.
    • During military service, held responsibilities in ingredient procurement, transportation, supervising meal preparation, and creating balanced dietary menus.


Experience

Product Management • Twenty-Five Telecom Co., Ltd.
December 2019 - April 2024

-Telecom Product Management
-Planning Supplier Relationship Management
-Network Operations Center

Served as a Data Analyst - Achieved a 30% reduction in operational costs by phasing out underperforming products, implemented ERP to optimize manpower costs by 70%, and maintained an export product defect rate at 99.3%. Successfully negotiated advantageous pricing with suppliers, resulting in discounts of up to 75% off.

Additionally, acted as Network Operations - Responded promptly to ad-hoc network issues, minimizing the risk of customer complaints, and managed network resource and circuit scheduling.




Export Quality Management • Infinite Global Mobile Communications Co., Ltd.
April 2017 - October 2018

Managed imported equipment for functionality, identifying equipment defects, and inspecting and repairing them. 
Inventory control management Assisted in shipping goods to customers.


Previously served as Quality Control Team Leader in a Japanese-owned warehouse, with extensive experience in procurement and distribution. Led a team of up to 3 members to complete over 100 daily shipping tasks. Attention to detail was crucial in this role to minimize customer complaints.


Quality Management Tester/Assistant • Verifone, Inc. 

October 2014 - October 2015

Responsibilities included supervising the production and assembly of raw materials by overseas vendors, cost control, internal product quality testing, and formulating ISO internal testing specifications, gaining practical experience.

Participated in the development and research stages of internal quality testing (based on ISO 29119), establishing internal testing standard processes for the Asia-Pacific region.

Negotiated the procurement of testing equipment and devices from overseas suppliers.

Facilitated partnerships with long-term testing companies.

Education 


Chinese Culture University

  • Department of Finance and Banking
  • Department of Business Administration

2011 - 2015

National Keelung Commercial & Industrial Vocational Senior High School

  • Department of Business Administration

2008 - 2011

Skills 

   word      excel      powerpoint      microsoft office      MySQL      Power BI   

Languages 

   Chinese — Professional       English — Beginner    

Resume
Profile

Alan Jian

Product Data Analyst 

 Taipei City, Taiwan 

Education

  • Graduated from National Keelung Commercial & Industrial Vocational Senior High School, Department of Commerce and Management.
  • Bachelor's degree in Finance from Chinese Culture University.

Work Experience

  1. Family Business

    • Assisted in the family-owned accounting firm, responsible for basic tasks such as keying in client invoices, handling cash, and analyzing financial statements.
    • Experienced in operating a digital marketplace, proficient in computerized office tasks.
  2. Telecommunications Industry

    • Worked for 4 years in the telecommunications sector, last employed at Twenty-Five Telecom Co., Ltd.
    • Held positions as Warehouse Supervisor, Data Analyst, and Network Operations, specializing in analyzing product revenue performance, tracking product profitability, and providing decision-makers with data for informed decision-making.
  3. Japanese-Owned Warehouse

    • Served as the Quality Control Team Leader, overseeing procurement and distribution operations.
    • Led a team of up to 3 members to complete over 100 daily shipping tasks, emphasizing attention to detail to minimize customer complaints.
  4. Assistant Quality Management in the Technology Industry

    • Assisted in quality management in the technology sector, including supervising overseas suppliers, cost control, internal product quality testing, and formulating ISO internal testing specifications.
  5. Food Service Industry

    • Accumulated 5 years of experience in the food service industry, including roles in a chain restaurant.
    • Experienced in ingredient procurement, quality control, and selection of suppliers.
    • During military service, held responsibilities in ingredient procurement, transportation, supervising meal preparation, and creating balanced dietary menus.


Experience

Product Management • Twenty-Five Telecom Co., Ltd.
December 2019 - April 2024

-Telecom Product Management
-Planning Supplier Relationship Management
-Network Operations Center

Served as a Data Analyst - Achieved a 30% reduction in operational costs by phasing out underperforming products, implemented ERP to optimize manpower costs by 70%, and maintained an export product defect rate at 99.3%. Successfully negotiated advantageous pricing with suppliers, resulting in discounts of up to 75% off.

Additionally, acted as Network Operations - Responded promptly to ad-hoc network issues, minimizing the risk of customer complaints, and managed network resource and circuit scheduling.




Export Quality Management • Infinite Global Mobile Communications Co., Ltd.
April 2017 - October 2018

Managed imported equipment for functionality, identifying equipment defects, and inspecting and repairing them. 
Inventory control management Assisted in shipping goods to customers.


Previously served as Quality Control Team Leader in a Japanese-owned warehouse, with extensive experience in procurement and distribution. Led a team of up to 3 members to complete over 100 daily shipping tasks. Attention to detail was crucial in this role to minimize customer complaints.


Quality Management Tester/Assistant • Verifone, Inc. 

October 2014 - October 2015

Responsibilities included supervising the production and assembly of raw materials by overseas vendors, cost control, internal product quality testing, and formulating ISO internal testing specifications, gaining practical experience.

Participated in the development and research stages of internal quality testing (based on ISO 29119), establishing internal testing standard processes for the Asia-Pacific region.

Negotiated the procurement of testing equipment and devices from overseas suppliers.

Facilitated partnerships with long-term testing companies.

Education 


Chinese Culture University

  • Department of Finance and Banking
  • Department of Business Administration

2011 - 2015

National Keelung Commercial & Industrial Vocational Senior High School

  • Department of Business Administration

2008 - 2011

Skills 

   word      excel      powerpoint      microsoft office      MySQL      Power BI   

Languages 

   Chinese — Professional       English — Beginner