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Avatar of 廖昱程.
Avatar of 廖昱程.
Customer Engineer @iKala 愛卡拉互動媒體股份有限公司
2022 ~ Present
Within two months
in Taiwan and it was released in September•Performed analysis and in-depth reviews of virtual assistants to improve product and troubleshooting. •This AI solution deals with 250/day on average and around 1200/day customers for the peak season by 5 virtual assistants behind the customer service department, which could make at least NTD 1.5 million per month and reduce 20% customer complaints. •Worked with the management team to do market research, identify customer demand, product/solution landing, and finish 5 POC. •Responsible for ELK stack, back-end system, and pre
nlp machine learning
+python
AI & Machine Learning
Employed
Full-time
4-6 years
國立中央大學
認知與神經科學所
Avatar of Evan.
Avatar of Evan.
Senior Quality Assurance Test Engineer @Wipro
2022 ~ Present
Project Lead / Tech Lead / Team Lead / Technical Manager
Within one month
every location has been localized. Text and Bug report:When Find any text translate incorrect or system bugs, it needs to be report completely and correctly. Translate:If games new build coming with new words I will translate to Traditional or Simplified Chinese. Sales Assistant Sports Direct SeptemberDecember 2020Taipei, Taiwan Product sale:Giving customers suggestion when they need another size or different function shoes and clothes, ensure products are customers need and want. Tidy item:Make sure all the items are tidy, clean and arrangement correctly. Customer service & Till:Serve customers want ...
Communication
Management Team
Leadership
Employed
Open to opportunities
Full-time / Interested in working remotely
4-6 years
Chaoyang University of Technology
Parks, Recreation and Leisure Studies
Avatar of Alex Lu.
Avatar of Alex Lu.
Election Campaign Consultant for City councilor @61 Lab PR Marketing Co. Ltd.
2022 ~ 2022
CMO or Marketing Manager
Within one month
Sales Development | Marketing Communications | Administrations Promiseland Resort & Lagoon 理想大地渡假飯店 十二月在職中 Taipei, Taiwan Job Description 1. BU head 2. Business strategy, organization and budgeting. 3. Advertising and media plan, PR & Event marketing 4. Membership, Customer service 5. Digital marketing (online, social media, O2O marketing ) 6. Sales development and management (TA, OTA, Direct sales...etc.) 6. Daily operation management 7. Leasing, Band and tenant acquisition for Department store Marketing Director Miramar Entertainment Park 六月二月
Word
PowerPoint
Communication
Employed
Full-time / Interested in working remotely
More than 15 years
天主教輔仁大學 FU JEN CATHOLIC UNIVERSITY
織品服裝學系
Avatar of the user.
Avatar of the user.
Project Manager Technical Support @BenQ Corporation
2019 ~ Present
Pre-sales/Technical Support
Within one month
Educational Training
Customer Service
Troubleshooting
Employed
Full-time / Interested in working remotely
6-10 years
Fu Jen Catholic University
English Language and Literature
Avatar of Muhammad Rizky Asyari.
Avatar of Muhammad Rizky Asyari.
Software Development Engineer in Test @PT Astra Welab Digital Arta (Maucash)
2023 ~ Present
Quality Assurance Engineer
Within one month
banking flow. Manage and team collaborate, Using many tools in Project Management and Test Case Management. Implemented Automated Testing. Able to work under pressure. Experience Software Development Engineer in Test • PT Astra Welab Digital Arta ( Maucash ) JuliPresent | Jakarta, Indonesia - Agile SDLC, do backlog refinement, sprint planning, daily stand-up, sprint review, and retrospective. - Manual and Automation test. - Implementation Automation Testing using BDD Cucumber in Katalon Studio. - Test finance service, customer underwriting index, payment integration (BCA, BNI, and Permata Direct), payment gateway(FasPay and Nicepay), Pefindo, and KYC checking. - Microservice test with Postman
Troubleshooting
Software Development
Automation Testing
Employed
Open to opportunities
Full-time / Interested in working remotely
4-6 years
Universitas Islam Negeri Sultan Syarif Kasim Riau
Teknik Software Komputer
Avatar of SHUKRI HARUN.
Avatar of SHUKRI HARUN.
SALES COORDINATOR CUM ACCOUNT @LONDON SALES COSMETICS SDN BHD
2021 ~ Present
Account Executive
Within six months
records by imaging invoices, debits and credits. -Streamlined daily reporting information entry for efficient record keeping purposes. -Monitor settlement of outstanding payment by vendor -Schedule payment, clearance of vendor advance and deposit. -Liaise closely with sales team and customer on vendor payment. -Prepare vendor ageing report daily. -Maintaining accurate and effective filling system. SENIOR ACCOUNT ASSOCIATE • BP BUSINESS SERVICE CENTER SDN BHD NovemberMarchPerform daily/monthly bank reconciliation -Preparing financial forms, documents and reports. -Assisting with account receivable, payroll processing and filling. -Prepared daily report for vendor ageing. -Answered customer emails
Word
Excel
UBS Accounting Software
Employed
Full-time / Interested in working remotely
6-10 years
Universiti Teknologi Mara (UiTM)
FINANCE
Avatar of the user.
Avatar of the user.
Kepala Toko @CV. Viera Oleh Oleh
2023 ~ Present
STORE MANAGER
Within one month
Word
PowerPoint
Excel
Employed
Ready to interview
Full-time / Interested in working remotely
6-10 years
Universitas Medan Area
Akuntansi
Avatar of the user.
Avatar of the user.
Media Planning Assistant Manager @DAC_台灣迪艾思股份有限公司
2023 ~ Present
Account Manager
Within one month
Word
Excel
PowerPoint
Employed
Ready to interview
Full-time / Not interested in working remotely
4-6 years
National Taiwan University
Bachelor
Avatar of Henry Lee.
Avatar of Henry Lee.
Software Engineer II @Paypal
2021 ~ Present
Software Engineer / Backend Engineer
Within six months
Henry Lee Software Engineer II at Paypal [email protected] Austin, TXExperience NovPresent Austin, TX Software Engineer II Paypal - Developed and maintained currency rate caching system in Java, utilizing Oracle DB, and Redis, efficiently handling over 750,000 transactions daily. - Enhanced the efficiency of the rate update mechanism by strategically decreasing the frequency of updates for seldom-utilized currencies, resulting in a 15% improvement in system load distribution. - Automated contract setup crucial processes, effectively reducing average processing times by 1 hour and enhancing customer satisfaction. - Managed and resolved production issues in days, ensuring optimal system
Java
API Development
SQL
Employed
Open to opportunities
Full-time / Interested in working remotely
4-6 years
Georgia Institute of Technology
Computer Science
Avatar of Jordan Smith.
Avatar of Jordan Smith.
Technical Support Specialist @Integrity Marketing Group LLC
2022 ~ 2023
Senior Technical Support
Within one month
. Currently working with Information Technology Services & Senior IT Support. Experience in Database Management, Senior Technical and Administrative Support, Account Management, High Level End-user support & Business Application Communications. Currently an IT specialist that has experience in a dynamic, fast-paced environment. I have provided white glove services over the phone, through email and in person. Responsible for ensuring excellent customer satisfaction in every step of a problem to find it's resolution. I am a person who strives for maximum efficiency while ensuring satisfaction amongst customers/clients while continuing to meet deadlines with
Employed
Open to opportunities
Interested in working remotely
6-10 years
The University of Texas at Arlington
Management Information Systems, General

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Within one month
數據分析師
Logo of 二十五電訊股份有限公司.
二十五電訊股份有限公司
2019 ~ 2024
台灣台北市
Professional Background
Current status
Unemployed
Job Search Progress
Ready to interview
Professions
Product Manager, Data Analyst, Purchasing Manager
Fields of Employment
Electronics / Telecommunications
Work experience
4-6 years
Management
I've had experience in managing 1-5 people
Skills
word
excel
powerpoint
microsoft office
MySQL
Power BI
Languages
Chinese
Professional
English
Beginner
Job search preferences
Positions
使用者研究/產品管理/客戶服務
Job types
Full-time
Locations
台灣台北市
Remote
Interested in working remotely
Freelance
No
Educations
School
中國文化大學
Major
財務金融學系, 商業經營學系
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Alan Jian

Product Data Analyst 

 Taipei City, Taiwan 

Education

  • Graduated from National Keelung Commercial & Industrial Vocational Senior High School, Department of Commerce and Management.
  • Bachelor's degree in Finance from Chinese Culture University.

Work Experience

  1. Family Business

    • Assisted in the family-owned accounting firm, responsible for basic tasks such as keying in client invoices, handling cash, and analyzing financial statements.
    • Experienced in operating a digital marketplace, proficient in computerized office tasks.
  2. Telecommunications Industry

    • Worked for 4 years in the telecommunications sector, last employed at Twenty-Five Telecom Co., Ltd.
    • Held positions as Warehouse Supervisor, Data Analyst, and Network Operations, specializing in analyzing product revenue performance, tracking product profitability, and providing decision-makers with data for informed decision-making.
  3. Japanese-Owned Warehouse

    • Served as the Quality Control Team Leader, overseeing procurement and distribution operations.
    • Led a team of up to 3 members to complete over 100 daily shipping tasks, emphasizing attention to detail to minimize customer complaints.
  4. Assistant Quality Management in the Technology Industry

    • Assisted in quality management in the technology sector, including supervising overseas suppliers, cost control, internal product quality testing, and formulating ISO internal testing specifications.
  5. Food Service Industry

    • Accumulated 5 years of experience in the food service industry, including roles in a chain restaurant.
    • Experienced in ingredient procurement, quality control, and selection of suppliers.
    • During military service, held responsibilities in ingredient procurement, transportation, supervising meal preparation, and creating balanced dietary menus.


Experience

Product Management • Twenty-Five Telecom Co., Ltd.
December 2019 - April 2024

-Telecom Product Management
-Planning Supplier Relationship Management
-Network Operations Center

Served as a Data Analyst - Achieved a 30% reduction in operational costs by phasing out underperforming products, implemented ERP to optimize manpower costs by 70%, and maintained an export product defect rate at 99.3%. Successfully negotiated advantageous pricing with suppliers, resulting in discounts of up to 75% off.

Additionally, acted as Network Operations - Responded promptly to ad-hoc network issues, minimizing the risk of customer complaints, and managed network resource and circuit scheduling.




Export Quality Management • Infinite Global Mobile Communications Co., Ltd.
April 2017 - October 2018

Managed imported equipment for functionality, identifying equipment defects, and inspecting and repairing them. 
Inventory control management Assisted in shipping goods to customers.


Previously served as Quality Control Team Leader in a Japanese-owned warehouse, with extensive experience in procurement and distribution. Led a team of up to 3 members to complete over 100 daily shipping tasks. Attention to detail was crucial in this role to minimize customer complaints.


Quality Management Tester/Assistant • Verifone, Inc. 

October 2014 - October 2015

Responsibilities included supervising the production and assembly of raw materials by overseas vendors, cost control, internal product quality testing, and formulating ISO internal testing specifications, gaining practical experience.

Participated in the development and research stages of internal quality testing (based on ISO 29119), establishing internal testing standard processes for the Asia-Pacific region.

Negotiated the procurement of testing equipment and devices from overseas suppliers.

Facilitated partnerships with long-term testing companies.

Education 


Chinese Culture University

  • Department of Finance and Banking
  • Department of Business Administration

2011 - 2015

National Keelung Commercial & Industrial Vocational Senior High School

  • Department of Business Administration

2008 - 2011

Skills 

   word      excel      powerpoint      microsoft office      MySQL      Power BI   

Languages 

   Chinese — Professional       English — Beginner    

Resume
Profile

Alan Jian

Product Data Analyst 

 Taipei City, Taiwan 

Education

  • Graduated from National Keelung Commercial & Industrial Vocational Senior High School, Department of Commerce and Management.
  • Bachelor's degree in Finance from Chinese Culture University.

Work Experience

  1. Family Business

    • Assisted in the family-owned accounting firm, responsible for basic tasks such as keying in client invoices, handling cash, and analyzing financial statements.
    • Experienced in operating a digital marketplace, proficient in computerized office tasks.
  2. Telecommunications Industry

    • Worked for 4 years in the telecommunications sector, last employed at Twenty-Five Telecom Co., Ltd.
    • Held positions as Warehouse Supervisor, Data Analyst, and Network Operations, specializing in analyzing product revenue performance, tracking product profitability, and providing decision-makers with data for informed decision-making.
  3. Japanese-Owned Warehouse

    • Served as the Quality Control Team Leader, overseeing procurement and distribution operations.
    • Led a team of up to 3 members to complete over 100 daily shipping tasks, emphasizing attention to detail to minimize customer complaints.
  4. Assistant Quality Management in the Technology Industry

    • Assisted in quality management in the technology sector, including supervising overseas suppliers, cost control, internal product quality testing, and formulating ISO internal testing specifications.
  5. Food Service Industry

    • Accumulated 5 years of experience in the food service industry, including roles in a chain restaurant.
    • Experienced in ingredient procurement, quality control, and selection of suppliers.
    • During military service, held responsibilities in ingredient procurement, transportation, supervising meal preparation, and creating balanced dietary menus.


Experience

Product Management • Twenty-Five Telecom Co., Ltd.
December 2019 - April 2024

-Telecom Product Management
-Planning Supplier Relationship Management
-Network Operations Center

Served as a Data Analyst - Achieved a 30% reduction in operational costs by phasing out underperforming products, implemented ERP to optimize manpower costs by 70%, and maintained an export product defect rate at 99.3%. Successfully negotiated advantageous pricing with suppliers, resulting in discounts of up to 75% off.

Additionally, acted as Network Operations - Responded promptly to ad-hoc network issues, minimizing the risk of customer complaints, and managed network resource and circuit scheduling.




Export Quality Management • Infinite Global Mobile Communications Co., Ltd.
April 2017 - October 2018

Managed imported equipment for functionality, identifying equipment defects, and inspecting and repairing them. 
Inventory control management Assisted in shipping goods to customers.


Previously served as Quality Control Team Leader in a Japanese-owned warehouse, with extensive experience in procurement and distribution. Led a team of up to 3 members to complete over 100 daily shipping tasks. Attention to detail was crucial in this role to minimize customer complaints.


Quality Management Tester/Assistant • Verifone, Inc. 

October 2014 - October 2015

Responsibilities included supervising the production and assembly of raw materials by overseas vendors, cost control, internal product quality testing, and formulating ISO internal testing specifications, gaining practical experience.

Participated in the development and research stages of internal quality testing (based on ISO 29119), establishing internal testing standard processes for the Asia-Pacific region.

Negotiated the procurement of testing equipment and devices from overseas suppliers.

Facilitated partnerships with long-term testing companies.

Education 


Chinese Culture University

  • Department of Finance and Banking
  • Department of Business Administration

2011 - 2015

National Keelung Commercial & Industrial Vocational Senior High School

  • Department of Business Administration

2008 - 2011

Skills 

   word      excel      powerpoint      microsoft office      MySQL      Power BI   

Languages 

   Chinese — Professional       English — Beginner