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National Tsing Hua University
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5 Star China Holidays Ltd. – UK
HTC
HTC Vive
IGaming game provider
Infortrend
Pragmatic Play
Taiwan External Trade Development Council (TAITRA), Taipei, Taiwan
Tsann Kuen Enterprise
滾石移動股份有限公司
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Avatar of the user.
Avatar of the user.
Available for paid companies
產品ＰＭ @滾石移動股份有限公司
・
2018 ~ Present
行銷專員/數位行銷專員
Within one year
Excel
PowerPoint
Google Analytics
Full-time / Interested in working remotely
4-6 years
Harvest Education Technical College
・
Business Management
Avatar of Summer Chen.
Avatar of Summer Chen.
Summer Chen
Account Manager @Pragmatic Play
・
2021 ~ Present
Within one year
monthly reports to the clients, analyzing the GGR/ bets/ No. of the players' growth. KA Gaming Oct 2018 ~ Jan 2021 Account Manager 1.Making Decisions and Solving Problems – Analyzing information and evaluating results to choose the best solution and solve problems 2. Outstanding Verbal Communication Skills – Creating friendly and logically relevant conversations that build trusting relationships with customers and co-workers 3. Organizing, Planning, and Prioritizing Work – Developing specific projects and plans to prioritize, organize, and accomplish work; Ability to develop and implement workflow processes that enhance efficiency to release more new games
Word
PowerPoint
Excel
Employed
Full-time / Interested in working remotely
4-6 years
National Kaohsiung Hospitality College, Taiwan
・
Marketing And Event Management
Avatar of 李慕剛.
Avatar of 李慕剛.
李慕剛
Market Development Department, Project Manager @Taiwan External Trade Development Council (TAITRA), Taipei, Taiwan
・
2021 ~ Present
Within one month
A seasoned business consultant with extensive experience in business matchmaking and new venture development. Accomplished professional adept at facilitating cross-border partnerships between Taiwanese and Japanese enterprises. Excels in identifying strategic collaboration opportunities and driving successful execution by leveraging a vast industry network spanning automotive, machinery, food, consumer goods, and beyond. Possesses strong trilingual proficiency in Chinese, Japanese, and English, along with exceptional cross-cultural communication skills. WORK EXPERIENCE Taiwan External Trade Development Council (TAITRA) Market Development Department, Project Manager, Jan 2021 ~ Now Organized the highest standard exhibition in the history of Taiwan-Japan economic and
Word
PowerPoint
Excel
Employed
・
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Full-time
10-15 years
Fu Jen Catholic University, New Taipei City, Taiwan
・
Psychology
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Avatar of the user.
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Assistant Technical Manager @Tsann Kuen Enterprise
・
2012 ~ 2013
Manager
More than one year
People Management
Problem Solving
Learning Skills
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Full-time / Interested in working remotely
10-15 years
National Taiwan University
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Master of Science (M.S). Computer Science

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Definition of Reputation Credits

Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
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Within six months
Avatar of 楊怡婷.
楊怡婷
平台企劃專員
Logo of 元富證券股份有限公司.
元富證券股份有限公司
・
2021 ~ 2023
台灣台北市
Professional Background
Current status
Unemployed
Job Search Progress
Professions
Market Finance, UX Design, Project Manager
Fields of Employment
Investment Management, Banking, Ecommerce
Work experience
6-10 years
Management
None
Skills
word
powerpoint
excel
google drive
Notion
Outlook
Java Programming
Unity 3D
VBA-Excel
NetBeans IDE
IntelliJ IDEA
RStudio
Trello
Windows 7
Windows 10
進度控管
專案管理及執行
市場調查資料分析與報告撰寫
架構流程圖（Visio、Process on）
C++
C#
講座主持
Languages
English
・
Intermediate
Chinese
・
Native or Bilingual
Job search preferences
Positions
使用者研究／產品管理／客戶服務
Job types
Full-time
Locations
台灣台中市, 台灣台北市, 台灣新北市
Remote
Remote Only
Freelance
No
Educations
School
University of Liege 比利時列日大學
Major
企業管理
Print

Yi-Ting Yang

Business Analyst

  Taipei City, Taiwan

As a product manager or planner with experience in the banking and securities industry, I have been responsible for the optimization and maintenance of wealth management trading platforms, and have a deep understanding of customer needs and the design of quality products and services, caring about customers' use and enjoyment of the products. 

In the past, I have put a lot of effort into planning the customer experience. Understanding the pain points and needs of customers, combining expertise and innovative thinking, I have designed more optimized transaction processes and functions to improve customer satisfaction with the experience.

In addition, I also focus on collecting and analyzing customer feedback and continuously optimizing products and services through product data and user research to increase customer loyalty and market share. In addition to customer experience, I believe that successful product managers need to have good communication skills and a teamwork spirit. In my previous work experience, I have often worked with cross-departmental colleagues, including technical teams, marketing and sales teams, and customer service teams, and have built up trust and good relationships through this collaboration.

Last but not least, I am passionate about learning and growing, because, in the ever-changing market environment of the banking and securities industry, the only way to keep up with the times is to constantly learn and update my knowledge and skills. I also regularly attend industry conferences and training courses to stay on top of industry trends and understand them. I look forward to joining your team and working with you to create products and services that are better and more responsive to customer needs.
Thank you for taking the time to read my biography and I look forward to the opportunity to speak with you further.


 

Skills

Tech Stack

   Java      VBA      C++  

Project Tools

   Asana      Trello      PowerPoint      Confluence     Jira   

專案


2022 Fintech Exhibition

1. Design the user experience process to enhance the knowledge and experience of the products for the exhibitors.

2. Promote smart banking function and guide customers to understand the features and advantages of the products.

3. Increase the number of social subscriptions and interact with customers through social platforms to increase brand awareness and customer conversion rate.

2021 Online Fintech Exhibition

1. Planning to adopt a standard of experience to enhance user participation and interactivity.

2. Increase brand exposure and account opening, promote the company's financial products and services through the exhibition platform, and increase customer conversion rates.

3. Increase user understanding, through interactive games and online seminars, and other activities to provide an in-depth understanding of the company's products and promote customer interaction and trust in the company.

Through our efforts and teamwork, the project has achieved good results with a 14% growth in the number of customers.

Intelligent Finance Website

1. Revision of the product page to enlarge and strengthen the product information and features.

2. Enhance product features, so that users can better understand the advantages and characteristics of the products.

3. Product portfolio planning, combining products to provide a more complete product line to meet the diversified needs of users.

4. Personalized product recommendation, based on the user's investment preference and risk tolerance, to improve the user's experience and satisfaction.

Wealth Management Website

We have added real-time quotes for U.S. stocks and online trading for overseas bonds, which not only improve the experience of using the Wealth Management Trust platform but also provide users with richer information and increase their trust in the platform.

During the project, our team optimized the Custodian Trust platform and achieved significant results in terms of trading volume, which increased by 15% compared to the same period last year. This was the result of our team's joint efforts during the project, and we were able to successfully meet the needs of our users and create more business value for the company.

Work Experience

Business Analyst  •  DBS Bank

Fed 2023- Mar 2023

1. Worked with developers to design requirements for Wealth Management System and analyze user impact.

2. Supported SIT Tester with question clarification and provided Business with detailed requirement discussions, progress updates, and UAT/LV support for new enhancements.

Digital Finance Platform Planning Specialist  •  MasterLink Securities

Aug 2021 - Jan 2023

1. Pay attention to the development trend of digital finance and the trend of the industry, and integrate user needs.

2. Digital trading platform function planning and process design to optimize the user experience.

3. Project management, schedule control, and cross-departmental communication and coordination.

Investment Research Specialist  •  Sunny Bank

Mar 2021 - Aug 2021

1. Familiar with wealth management-related products, highly interested in funds, insurance, bonds, and investment markets, and understanding the financial management-related business industry.

2. Execute activities related to wealth management business and investment research reports.

3. Sign off and count financial management-related projects, education, and training activities and planning.

4. Administrative affairs processing, need to be proficient in Office word processing.

Financial Specialist  •  Entie Commercial Bank

Jan 2019 - Nov 2020

1. VIP customer development and maintenance.

2. Create maximum value for customers through personal financial consulting and financial product marketing services.

Financial Specialist  •  TAISHIN INTERNATIONAL BANK

Aug 2018 - Dec 2019

1. Develop potential customers and maintain our VIP customers over the phone

2. Provide customer asset allocation and investment and wealth management services

Education History

National University of Liege

Executive Master of Business Administration (Master's degree)


2022 - 2023

National Chin Yi University of Technology

Electronic Engineering (Bachelor's degree)

2010 - 2014

Certification

Oracle Certified Professional Java Programmer (OCPJP)

Oracle

Mar 2015 

Resume
Profile
Print

Yi-Ting Yang

Business Analyst

  Taipei City, Taiwan

As a product manager or planner with experience in the banking and securities industry, I have been responsible for the optimization and maintenance of wealth management trading platforms, and have a deep understanding of customer needs and the design of quality products and services, caring about customers' use and enjoyment of the products. 

In the past, I have put a lot of effort into planning the customer experience. Understanding the pain points and needs of customers, combining expertise and innovative thinking, I have designed more optimized transaction processes and functions to improve customer satisfaction with the experience.

In addition, I also focus on collecting and analyzing customer feedback and continuously optimizing products and services through product data and user research to increase customer loyalty and market share. In addition to customer experience, I believe that successful product managers need to have good communication skills and a teamwork spirit. In my previous work experience, I have often worked with cross-departmental colleagues, including technical teams, marketing and sales teams, and customer service teams, and have built up trust and good relationships through this collaboration.

Last but not least, I am passionate about learning and growing, because, in the ever-changing market environment of the banking and securities industry, the only way to keep up with the times is to constantly learn and update my knowledge and skills. I also regularly attend industry conferences and training courses to stay on top of industry trends and understand them. I look forward to joining your team and working with you to create products and services that are better and more responsive to customer needs.
Thank you for taking the time to read my biography and I look forward to the opportunity to speak with you further.


 

Skills

Tech Stack

   Java      VBA      C++  

Project Tools

   Asana      Trello      PowerPoint      Confluence     Jira   

專案


2022 Fintech Exhibition

1. Design the user experience process to enhance the knowledge and experience of the products for the exhibitors.

2. Promote smart banking function and guide customers to understand the features and advantages of the products.

3. Increase the number of social subscriptions and interact with customers through social platforms to increase brand awareness and customer conversion rate.

2021 Online Fintech Exhibition

1. Planning to adopt a standard of experience to enhance user participation and interactivity.

2. Increase brand exposure and account opening, promote the company's financial products and services through the exhibition platform, and increase customer conversion rates.

3. Increase user understanding, through interactive games and online seminars, and other activities to provide an in-depth understanding of the company's products and promote customer interaction and trust in the company.

Through our efforts and teamwork, the project has achieved good results with a 14% growth in the number of customers.

Intelligent Finance Website

1. Revision of the product page to enlarge and strengthen the product information and features.

2. Enhance product features, so that users can better understand the advantages and characteristics of the products.

3. Product portfolio planning, combining products to provide a more complete product line to meet the diversified needs of users.

4. Personalized product recommendation, based on the user's investment preference and risk tolerance, to improve the user's experience and satisfaction.

Wealth Management Website

We have added real-time quotes for U.S. stocks and online trading for overseas bonds, which not only improve the experience of using the Wealth Management Trust platform but also provide users with richer information and increase their trust in the platform.

During the project, our team optimized the Custodian Trust platform and achieved significant results in terms of trading volume, which increased by 15% compared to the same period last year. This was the result of our team's joint efforts during the project, and we were able to successfully meet the needs of our users and create more business value for the company.

Work Experience

Business Analyst  •  DBS Bank

Fed 2023- Mar 2023

1. Worked with developers to design requirements for Wealth Management System and analyze user impact.

2. Supported SIT Tester with question clarification and provided Business with detailed requirement discussions, progress updates, and UAT/LV support for new enhancements.

Digital Finance Platform Planning Specialist  •  MasterLink Securities

Aug 2021 - Jan 2023

1. Pay attention to the development trend of digital finance and the trend of the industry, and integrate user needs.

2. Digital trading platform function planning and process design to optimize the user experience.

3. Project management, schedule control, and cross-departmental communication and coordination.

Investment Research Specialist  •  Sunny Bank

Mar 2021 - Aug 2021

1. Familiar with wealth management-related products, highly interested in funds, insurance, bonds, and investment markets, and understanding the financial management-related business industry.

2. Execute activities related to wealth management business and investment research reports.

3. Sign off and count financial management-related projects, education, and training activities and planning.

4. Administrative affairs processing, need to be proficient in Office word processing.

Financial Specialist  •  Entie Commercial Bank

Jan 2019 - Nov 2020

1. VIP customer development and maintenance.

2. Create maximum value for customers through personal financial consulting and financial product marketing services.

Financial Specialist  •  TAISHIN INTERNATIONAL BANK

Aug 2018 - Dec 2019

1. Develop potential customers and maintain our VIP customers over the phone

2. Provide customer asset allocation and investment and wealth management services

Education History

National University of Liege

Executive Master of Business Administration (Master's degree)


2022 - 2023

National Chin Yi University of Technology

Electronic Engineering (Bachelor's degree)

2010 - 2014

Certification

Oracle Certified Professional Java Programmer (OCPJP)

Oracle

Mar 2015