internal sharing sessions to disseminate learnings and discuss the future directions for optimization . Projects and achievements Took over the ownership of MMT (Marketing Management Platform) , the operational platform of the subscription service. Clarified and tested all configuration details of subscription plans, created tickets to enhance UX and address system defects. Introduced integration tests to cover crucial user flows. Integrated a widely adopted design system tailored for the company's internal tools. Took over the ownership of the subscription data query tool on our customer service platform, rebuilt and redesigned the whole to...

多年流程改善、運營管理事務。參與專案管理、產品開發、市場行銷。 I am working for SaaS software company, providing solution for Amazon sellers all around the world. 5 years of work experience included the customer technical support in service center and many years of process improvement, operations management. Participate in project management, product development and department maintenance. 學歷 台灣大學，2007 年年 公共衛生學系 主修: 統計學、流行病學、基