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CakeResume Talent Search

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Taiwan
台灣
Taipei City, Taiwan
台北市, 台灣
Indonesia
New Taipei City, Taiwan
新北市, 台灣
Taoyuan City, Taiwan
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Less than 1 year
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National Taiwan University
國立台灣大學
國立臺灣大學
National Taiwan University of Science and Technology
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元智大學
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中國文化大學
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國立成功大學
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Excel
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1-5 people
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Within one month
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軟體工程師
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Select all
17LIVE
Askey Computer Corp.(Asus Group), Taiwan,
Compalcomm communication inc. (Compal Electronics)
Innova Solutions Taiwan
群暉科技 Synology Inc.
財團法人工業技術研究院
1 Handy Dandy Service
17FIT
4 Star Heating and Air Conditioning
51Talk
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English
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4-6 years
6-10 years
10-15 years
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  • Exclude read results
  • Show all experiences
Avatar of the user.
Avatar of the user.
Available for paid companies
Senior software test engineer @資拓宏宇國際股份有限公司(International Integrated Systems, Inc.)
・
2022 ~ Present
Software Test Engineer, Software QA Engineer
Within one month
LTE
PTCRB
GCF
Employed
・
Ready to interview
Full-time / Interested in working remotely
10-15 years
Chung Hua University (CHU)
・
Transportation and Logistics Management
Avatar of Sarah.
Avatar of Sarah.
Sarah
Staff @PT Catur Mitra Sejati Sentosa
・
2019 ~ Present
Akuntan, Bussiness Developmen, Finance Staff, Manajemen Traine, Staff Administrasi
Within one month
memiliki kompetensi teknis yang relevan dalam pelaporan data dan pengelolaan data yang baik. Pengalaman Kerja Administrasi Kredit • Bank BJB Cabang Bekasi JuliOktober 2017 | Bekasi, Indonesia Memberikan informasi kepada nasabah terhadap fasilitas kredit perbankan Menghimpun data Nasabah dalam proses menunjang operasional bisnis Mengelola basis data yang meningkatkan efisiensi akses informasi Customer Service • PT Harmonic Jaya Motor JanuariMaret 2018 | Bekasi, Indonesia Menghimpun data customer sebagai data penunjang dalam proses pengajuan klaim asuransi kendaraan Melakukan Follow Up kepada customer dalam menunjang operasional bisnis Memberikan pelayanan kepada customer dengan memberikan informasi lewat pengetahuan yang ada Kasir • PT Catur Mitra Sejati Sentosa JuliJuli 2024
Microsoft Office
Communication
Canva
Employed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
Smk Bakti Mandiri
Avatar of the user.
Avatar of the user.
Available for paid companies
Past
客戶諮詢師 @忠訓國際股份有限公司
・
2023 ~ 2024
品牌宣傳及媒體公關人員、 行銷企劃人員、活動企劃人員、傳播媒體企劃人員
Within one month
Word
ERP
Microsoft Office
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
臺北市立大學
・
環境教育與資源所
Avatar of Christian Frengki Amping.
Avatar of Christian Frengki Amping.
Christian Frengki Amping
Past
Marketing @Sepreken Kitchen and Bar
・
2018 ~ 2022
Sales and Marketing Specialist
Within one month
Christian Frengki Amping Experienced sales and marketing professional with a proven track record of achieving and exceeding sales targets. Strong leadership skills and the ability to motivate a team to achieve organizational goals. Flexible and adaptable to change, with a focus on customer service excellence. Known as an effective communicator with good negotiation skills. Always ready to take on new challenges and grow in career. Jakarta, Indonesia Pengalaman Kerja Marketing • Sepreken Kitchen and Bar AprJan 2022 Develop a program for each event including promos that will be carried out in the next year. Digital
Word
Canva
Excel
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
STIE YKPN Yogyakarta
・
management
Avatar of Martin Fahmi.
Avatar of Martin Fahmi.
Martin Fahmi
Past
IT Network @Gyan Network
・
2021 ~ 2023
IT Support
Within one month
Martin Fahmi IT Support Lulusan Manajemen Informatika, dengan pengalaman dalam bidang Administrasi dan IT support seperti pengelolaan sistem administrasi kantor, troubleshooting, networking, hardware & software. Saya juga memiliki aktifitas sehari-hari dibidang IT. Memiliki kemampuan pada IT operation , project management , dan customer service . Selain itu saya mempunyai pribadi yang berintegritas dan bertanggung jawab terhadap apa yang dikerjakan. Parung, Bogor, [email protected] https://www.facebook.com/MartinFahmi31/ Pengalaman Kerja MeiJuni 2021 Sungai Penuh, Jambi Operator Komputer dan Network Support Technician PT. Ratu Network Indonesia • Memastikan perangkat keras dan
Microsoft Office
Photoshop
Google Drive
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
Akademi Bina Sarana Informatika (BSI) Jakarta
・
Manajemen Informatika
Avatar of Iwan Suryo.
Avatar of Iwan Suryo.
Iwan Suryo
Asset Management Officer/Staff, Finance Staff, Purchasing/Procurement Officer
Within three months
Iwan Suryono Productive employee with proven track record of successful project management and producing quality outcomes through leadership and team motivation. Works with clients to determine requirements and provide excellent service. . Susukan Bojong Gede, Bogor Pengalaman Kerja Sales Supervisor • PT. Shima Trading Indonesia DecPresent Maintained commitment to friendly and informative customer service to encourage satisfaction. Visiting clients and potential clients to evaluate needs or promote products and services. Maintaining positive business relationships to ensure future sales Performing cost-­benefit analyses of existing and potential customers Project Cost Control • PT. Multidaya Teknik Prakarsa DecDec
Employed
・
Ready to interview
Full-time / Not interested in working remotely
10-15 years
Avatar of Francis Onell Peng.
Avatar of Francis Onell Peng.
Francis Onell Peng
Marketing Specialist & VIP Customer Service @MICO WORLD
・
2022 ~ Present
Within one month
Francis Onell Peng 彭語萱 New Taipei City, Taiwan 工作經歷 Marketing Specialist & VIP Customer Service • MICO WORLD 三月Present •Build up VIP customer-oriented membership concept and framework to provide value-added offer to customers. • Developing strategy, building framework, and completing end-to-end implementation as a project leader. • Running social media management (Instagram, Facebook). • Create social media influencer for each LIVE streamer in MICO App, based on their brand and plans. • Created and scheduled all social media posts across Instagram, TikTok and Facebook. • Developed and owned the social media
Word
PowerPoint
Excel
Employed
・
Ready to interview
Full-time / Remote Only
4-6 years
Chinese Culture University
・
Counseling Psychology
Avatar of William Lu.
Avatar of William Lu.
William Lu
Past
Project Leader | Senior Automation Test Engineer @Zealogics Inc
・
2023 ~ 2024
SR. Software QA Engineer
Within one month
Engineer and Project Leader at Zealogics Inc, celebrated for leading teams to automate test processes, resulting in a 30% reduction in operation time and resource consumption. Proven track record at Trend Micro, spanning 12 years and 9 months, showcasing mastery in module management, diverse testing methodologies, and top-tier customer service as a Senior Customer Service Engineer. Adept in project planning, test automation, and effective communication, consistently delivering exceptional results. 工作經歷 Project Leader | Senior Automation Test Engineer • Zealogics Inc 五月Present | Taipei, Taiwan Key Achievements: Led a test automation team, reducing operation time
python
Manual Testing
Automation Testing
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
10-15 years
Feng Chia University
Avatar of the user.
Avatar of the user.
Available for paid companies
Past
行銷企劃專員 (約聘實習) @新加坡商邁盛絡國際企業有限公司 Maxonrow
・
2019 ~ 2019
主管特別助理、財務分析／財務人員、行銷企劃人員、活動企劃人員、網站行銷企劃
Within one month
Word
Excel
PowerPoint
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
10-15 years
國立政治大學
・
Marketing
Avatar of Shan Xi, Liao.
Avatar of Shan Xi, Liao.
Shan Xi, Liao
Past
Senior Backend Engineer @瑪黑家居選物股份有限公司
・
2023 ~ Present
Software Engineer / Backend Engineer
Within one month
Limited work experience) - HTML, CSS, JS, Bootstrap. - Git, Linux, Azure DevOps, Docker. - Oracle, Redis, MongoDB. Taipei City, Taiwan MyWebsite / MyPortfolios Work Experience SeptemberJune 2022 Software Engineer (Java, Python) 國泰金控 Cathay Financial Holdings 【Job description】 Backend APIs development using Java for MyRewards App - Major services developed by me: E-Invoice service and push notification service. - Tech stack: Spring Framework, Spring Boot, Spring Cloud, Hibernate, Oracle, Redis, Maven, Git, Azure. Internal system(CMS) development for MyRewards App using Python. - Features including app content management, marketing event promotion, customer service issue tracking, database
Java
Python
Golang
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
國立東華大學 | National Dong Hwa University
・
Global Logistics Management

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Definition of Reputation Credits

Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Within one month
Avatar of Andiyansah.
Andiyansah
Team Leader at GOJEK
Logo of PT. CONCENTRIX SERVICE INDONESIA.
PT. CONCENTRIX SERVICE INDONESIA
・
2019 ~ 2023
Jakarta, Indonesia
Professional Background
Current status
Unemployed
Job Search Progress
Ready to interview
Professions
Customer Service Manager, Customer Service / Support, Content Creator
Fields of Employment
Information Services
Work experience
6-10 years
Management
I've had experience in managing 15+ people
Skills
Word
PowerPoint
Excel
Google Drive
Microsoft Office
Languages
English
・
Intermediate
Indonesian
・
Native or Bilingual
Job search preferences
Positions
Administrasi
Job types
Locations
Remote
Interested in working remotely
Freelance
Educations
School
Major
Print

Andiyansah

Experience service specialist with a demonstrated history of working in the internet industry as a Team Leader. Become a Trainer Team Supervisor at a transportation apps services company. Often help a company in making promote videos as direct, cameraman and editing videos.

  Jakarta, Indonesia     Andi Andiyansah

  0895703108280    ✉️ [email protected]

Pengalaman Kerja

Team Leader Customer Service 

PT. Gojek Indonesia

Desember 2014 - September 2019
Jakarta, Indonesia

Bekerja di PT. Gojek Indonesia sejak tahun 2014 berawal dari agent Call Center dan diangkat menjadi Team Leader pada tahun 2015 bulan Maret untuk memimpin sebuah tim yang terdiri dari 20 orang agent, memenuhi target KPI dalam penilaian tim meliputi score Complience Fatal, Average Handling Time, Production Hours, CSAT/DSAT, dan Critical Error/Non Critical Error. Memastikan agent bekerja dengan baik sesuai SOP perusahaan.

Pengalaman Kerja

Team Leader Customer Service 

PT. Concentrix Indonesia 

September 2019 -  Desember 2023
Jakarta, Indonesia 

Pada tanggal 19 September 2019 PT Gojek Indonesia mengalihkan sebagian besar karyawannya pada BPO yaitu PT Concentrix Indonesia. Disini saya masih bekerja dibawah perusahaan gojek dan masih menjadi Team Leader Customer Service yang memimpin sebuah tim member sebanyak 20 orang agent, tugas disini juga masih sama seperti pada perusahaan sebelumnya yaitu memastikan agent bekerja dengan baik sesuai SOP perusahaan, harus memenuhi target KPI dalam penilaian tim meliputi score Complience Fatal, Average Handling Time, Production Hours, CSAT/DSAT, dan Critical Error/Non Critical Error, dipercaya sampai akhir Desember 2023.

Pengalaman Organisasi



HRD FYP Media District Jakarta

February 2024 - Until now
Jakarta, Indonesia

Bertanggung jawab dalam penyaringan pengurus serta pemberdayaan sumber daya manusia. Memiliki peran untuk harmonisasi antar staff pengurus, mengusahakan harmonisasi antar pengurus, menyusun program kerja pengembangan Sumber Daya Manusia, menyusun Standard Operating Procedure (SOP) dan tata tertib panitia, memberikan apresiasi terhadap kinerja dari panitia baik individu atau divisi, memberikan sanksi apabila terjadi pelanggaran tata tertib dan menyusun program kerja untuk pengembangan SDM

Pendidikan

SMA N 60 Jakarta

IPS (Ilmu Pengetahuan Sosial)

Average Transkrip Nilai Ujian Nasional Tertulis 8,4

Average Transkrip Nilai Ujian Sekolah Tertulis 6,5 

Average Transkrip Nilai Ujian Praktik 7,4

2004 - 2007

Skill

  Microsoft Word

  PowerPoint

  Microsoft Excel

  Google Drive

  Microsoft Office

Canva Editing video/logo

Capcut Editing video

Picsart Editing foto/logo

Leadership

Achievement of Target

Languages

  • English — Intermediate
  • Indonesian — Native

Content Creator Youtube

Berbagi pengalaman tentang kehidupan sehari-hari bocah-bocah Rawamangun dalam bentuk cerita video dan dikemas dengan konsep lucu dan menggemaskan.


Resume
Profile
Print

Andiyansah

Experience service specialist with a demonstrated history of working in the internet industry as a Team Leader. Become a Trainer Team Supervisor at a transportation apps services company. Often help a company in making promote videos as direct, cameraman and editing videos.

  Jakarta, Indonesia     Andi Andiyansah

  0895703108280    ✉️ [email protected]

Pengalaman Kerja

Team Leader Customer Service 

PT. Gojek Indonesia

Desember 2014 - September 2019
Jakarta, Indonesia

Bekerja di PT. Gojek Indonesia sejak tahun 2014 berawal dari agent Call Center dan diangkat menjadi Team Leader pada tahun 2015 bulan Maret untuk memimpin sebuah tim yang terdiri dari 20 orang agent, memenuhi target KPI dalam penilaian tim meliputi score Complience Fatal, Average Handling Time, Production Hours, CSAT/DSAT, dan Critical Error/Non Critical Error. Memastikan agent bekerja dengan baik sesuai SOP perusahaan.

Pengalaman Kerja

Team Leader Customer Service 

PT. Concentrix Indonesia 

September 2019 -  Desember 2023
Jakarta, Indonesia 

Pada tanggal 19 September 2019 PT Gojek Indonesia mengalihkan sebagian besar karyawannya pada BPO yaitu PT Concentrix Indonesia. Disini saya masih bekerja dibawah perusahaan gojek dan masih menjadi Team Leader Customer Service yang memimpin sebuah tim member sebanyak 20 orang agent, tugas disini juga masih sama seperti pada perusahaan sebelumnya yaitu memastikan agent bekerja dengan baik sesuai SOP perusahaan, harus memenuhi target KPI dalam penilaian tim meliputi score Complience Fatal, Average Handling Time, Production Hours, CSAT/DSAT, dan Critical Error/Non Critical Error, dipercaya sampai akhir Desember 2023.

Pengalaman Organisasi



HRD FYP Media District Jakarta

February 2024 - Until now
Jakarta, Indonesia

Bertanggung jawab dalam penyaringan pengurus serta pemberdayaan sumber daya manusia. Memiliki peran untuk harmonisasi antar staff pengurus, mengusahakan harmonisasi antar pengurus, menyusun program kerja pengembangan Sumber Daya Manusia, menyusun Standard Operating Procedure (SOP) dan tata tertib panitia, memberikan apresiasi terhadap kinerja dari panitia baik individu atau divisi, memberikan sanksi apabila terjadi pelanggaran tata tertib dan menyusun program kerja untuk pengembangan SDM

Pendidikan

SMA N 60 Jakarta

IPS (Ilmu Pengetahuan Sosial)

Average Transkrip Nilai Ujian Nasional Tertulis 8,4

Average Transkrip Nilai Ujian Sekolah Tertulis 6,5 

Average Transkrip Nilai Ujian Praktik 7,4

2004 - 2007

Skill

  Microsoft Word

  PowerPoint

  Microsoft Excel

  Google Drive

  Microsoft Office

Canva Editing video/logo

Capcut Editing video

Picsart Editing foto/logo

Leadership

Achievement of Target

Languages

  • English — Intermediate
  • Indonesian — Native

Content Creator Youtube

Berbagi pengalaman tentang kehidupan sehari-hari bocah-bocah Rawamangun dalam bentuk cerita video dan dikemas dengan konsep lucu dan menggemaskan.