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Avatar of Andy Wang.
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Customer Service Engineer @Jing Cham Tech LTD
2016 ~ Present
Customer Service Engineer
Within one year
Andy Wang Customer Service Engineer Taichung City, Taiwan 11年的設備維修,規劃機台的線路及保養的經驗,在專業的領域上,一直不斷的突破自己,客戶原有的設備,從單機模式開始,進而提升至生產線自動化,都是自行開發設計,組裝,最後驗證設備生產能力,讓產能良率提高。 另一方面
Good Interpersonal Relationship
Organized
Customer Service
Employed
Full-time / Not interested in working remotely
More than 15 years
Southern Taiwan University of Science and Technology
. A.S in electrical engineering
Avatar of 姍晏.
More than one year
成為公司裡優秀的人才。 Autobiography My name is ShanYan zhong, and my elders taught me to do everything with confidence and determination to accomplish the big and small things in life. Upholding this outlook on life, I have been lucky enough to meet good peers and Teacher, let me learn good interpersonal relationships in my career, and be brave to face difficulties. Especially when I was studying in the Department of Management during my college years, I was lucky to find the future direction of life. I am interested in accounting
Word
excel
PowerPoint
6-10 years
Avatar of 石岐安.
Avatar of 石岐安.
Account Manager @Flotrend
2020 ~ Present
資深業務人員 / 商業拓展 / 客戶經理
Within three months
石岐安 Shih Chi-An 我至今已從事B2B業務相關工作7年的時間。目前於勢流科技擔任客戶經理一職。針對台灣電子業Key Account客戶建立牢固的客戶關係與進行商業洽談,依照客戶需求或因應市場變化,提供西門子虛實整合的解決方案或規劃合作專案
Microsoft Office
powerpoint
Communication
Employed
Open to opportunities
Full-time / Interested in working remotely
6-10 years
Fu Jen Catholic University
歷史學系
Avatar of Muhamad Iqbal.
Avatar of Muhamad Iqbal.
Past
Service Engineer @PT Ostenco Promitra Jaya
2011 ~ 2012
Electrical Engineering
Within six months
Muhamad Iqbal Jakarta, Indonesia Strong analytical. Good human relationship, communication and interpersonal skill. Ability to work independently or as a team. Enthusiastic. Quick learner to develop skills, knowledge and experience. Pengalaman Kerja Sales Engineer PT Glori Primatama Indonesia DesemberJuni 2022 Jakarta, Indonesia - Introduced the products by phone, email, market - place and social media. - Presented the products to prospects costumer. - Discussed regarding detail application and specification. - Created quotation / offering. - Followed up the process and progress. - Managed and maintenance relationship with previous / old costumers. - Gave a recommendation for upgrading
Microsoft Office
Operating Systems
PLC Programming
Unemployed
Full-time / Interested in working remotely
6-10 years
Universitas Muhammadiyah Jakarta
Teknik Elekto
Avatar of Sandy Tseng.
Avatar of Sandy Tseng.
Past
Senior Project Manager @Wistron NeWeb Corporation
2013 ~ 2021
Senior Product Manager
Within one year
. Cooperated with the R&D team and QA team to execute NPI workflow. Key projects: WiMAX Projects for Motorola, 4G/LTE hotspot series product for Malaysian Telecom. Education Feng-chia University Bachelor of Business AdministrationTaichung, Taiwan SKILLS Product Management Scheduling & On-time delivery Budgeting and Cost Management NPI (New Product Implement) and Process Improvement Risk Assessment & Management Communication Skills MS Office (Word, Excel, PowerPoint, Project) Personality Ability to work under pressure Ability to work both independently and as part of a team Self-motivated, fast-learner Good interpersonal Problem solver Language Chinese English Interests Traveling Diving
Project Management
Budgeting and Cost Management
Process Improvement
Unemployed
Not open to opportunities
Full-time / Interested in working remotely
6-10 years
Feng-chia University
Business Administration
Avatar of the user.
Avatar of the user.
Clinic Manager @Nulook Anti Aging & Regenerative Center
2022 ~ Present
Business Development Manager
More than one year
Communications
Media Relations
graphic design
Employed
Full-time / Interested in working remotely
10-15 years
Surabaya Hotel School
Hotel Management
Avatar of 劉大銘.
Avatar of 劉大銘.
Product Manager @Synology
2017 ~ 2019
產品經理
More than one year
劉大銘 / Martin Liou Mingde Rd., Beitou Dist., Taipei City 112, Taiwan (R.O.C.) [email protected] •EDUCATION National Chengchi University Master of Business Administration (MBA), Management Information Systems, General. Research: The Impact of Knowledge Interaction on Innovation Performance - Model Building, Construct Developing and Empirical Validation (Presented in IAMOT, Egypt) Tatung University Bachelor of Science in Management, Information Management. WORK & LEADERSHIP EXPERIENCE Synology 群暉科技, Product Manager, Feb 2017 ~ Aug 2019 Software Management - Surveillance Station Schedule Control : Cooperate for doing product planning, led to
Coordinating
Cooperation
Potential
Full-time / Interested in working remotely
6-10 years
National Chengchi University
Master of Business Administration (MBA), Management Information Systems, General.
Avatar of the user.
Avatar of the user.
Environment Supervisor @JOB Pertamina Medco E&P Tomori Sulawesi
2022 ~ Present
Sustainability
More than one year
Analytical Skill
Sustainability
Presentation
Employed
Full-time / Not interested in working remotely
10-15 years
University of Indonesia
Environmental Science, Sustainable Development
Avatar of Stuart Frost Laguna Niguel.
Avatar of Stuart Frost Laguna Niguel.
Founder & CEO @STUART FROST Background
2019 ~ 2020
Founder & CEO
More than one year
Founder & CEO, Nov 2010 ~ Jul 2020 Stuart founded FDC and Avventura to incubate his ideas for industrial and healthcare IoT startups. Over the course of the last eight years, Stuart has founded 27 companies and helped raise over 200m across the portfolio. During this time, he developed strong relationships with key players in Industry 4.0 such as GE, Shell, Chevron, Maersk, Rockwell, etc. More recently, Stuart has made many connections in China and has been helping some of the portfolio companies raise funds from Chinese investors and develop strategies for the Chinese market. SWARM
word
photoshop
service quality
Employed
Not open to opportunities
Full-time / Not interested in working remotely
More than 15 years
Avatar of the user.
Avatar of the user.
Operations Manager @TEAMLEASE SERVICES LIMITED
2018 ~ 2019
Operations Manager
More than one year
Improvisation
Democratic
Interpersonal Skills
Full-time / Interested in working remotely
6-10 years
Christ University
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More than one year
Customer Service Engineer
Jing Cham Tech LTD
2016 ~ Present
Taichung, 台灣
Professional Background
Current status
Employed
Job Search Progress
Professions
Customer Service / Support
Fields of Employment
Semiconductor
Work experience
More than 15 years
Management
I've had experience in managing 1-5 people
Skills
Good Interpersonal Relationship
Organized
Customer Service
Customer Satisfaction
Office Automation
Specifications
Maintenance
CNC Milling
Production
Electrical
Word
Excel
powerpoint
Languages
Job search preferences
Positions
Customer Service Engineer
Job types
Full-time
Locations
Taichung, 台灣
Remote
Not interested in working remotely
Freelance
Yes, I'm currently a full-time freelancer
Educations
School
Southern Taiwan University of Science and Technology
Major
. A.S in electrical engineering
Print

Andy Wang

Customer Service Engineer

  Taichung City, Taiwan

11年的設備維修,規劃機台的線路及保養的經驗,在專業的領域上,一直不斷的突破自己,客戶原有的設備,從單機模式開始,進而提升至生產線自動化,都是自行開發設計,組裝,最後驗證設備生產能力,讓產能良率提高。
另一方面,設計機台所有生產監控數據,降低重工所帶來的損失,為客戶節省人力及成本,強化客戶與自身的合作關係。
發揮自己的所長,創造自我的價值,希望能公司及客戶帶來更多的利益,以符合公司的期待。期望貴公司給予工作及面試機會,敝人十分樂意接受面試安排。

I was born in a middle-class family near Feng Chia University and have two younger brothers. My parents always give me advice and support for what I do and the ability to judge things. With growing of knowledge, I find I have owed a lot to my parents, the only thing I can do pay them is to work hard on my job.
In the college, I designed the subject of electronics "The Timer" under the directions of the professor. This idea could be carried out according to saving power. In addition,I participated in the layout of industrial convery and software control to improve factory automation.
After finishing the military service, I was in charge of installing and maintaining copy machine,fax machine and telephone exchange system in an office automation equipment company. This job must have perseverance and endurance to exclude many obstacles and difficulties.Therefore, my EQ(Emotional Intelligence Quotient) became more and more better.
As the result of some consideration, I was served as electrical control engineer in the manufacturer of CNC(computer numerical control). The main work were as follows: A.layout of electrical circuit for machine. B. function test of machine. C. customer support. The workpiece could be cut or dill sharply on the basis of the data obtained from PLC(Programmable Logic Controller).
However, under the demand of developing and designing machines, I acted as customer service engineer in an semiconductor equipment supplier. I scheduled the project to improve the equipment customer asked by modifying parameter and electrical diagram. Undoubtedly, the maintenance of industrial oven is my routine for customer.
In Taiwan, your company is a large one where I can take an greater responsibilities and develop my potentiality. I’d like to work in a environment which interests me. For taking advantage of what I have learned, I am quite pleased with an interview for me.

工作經歷

Customer Service Engineer  •  Jing Cham Tech LTD

六月 2016 - Present

.Main equipment : Industrial Oven, Ultraviolet Curing
.Main customer base : Macronix, UMC, PTI, ASE Group, Ardentec
.Developed and built the projects customers offered to improve the
factory automation
.Coordinated and organized the vendors to modify the software issues
in order to monitor the equipment
․Increase 40% sales performance to help customers to build Big Date for equipment in order to reduce the yield loss

Customer Service Engineer  •  C SUN MFG.LTD.

四月 2010 - 四月 2015

.Main equipment : Industrial Oven, Ultraviolet Curing, AMHS

.Main customer base : TSMC, SPIL, AUO, Innolux, Lingsen

.Developed and discussed the issues customers proposed to find the
solutions
.Created and upgraded the layout of electrical circuit for equipment to improve the process of production
.Executed and handle the tasks to ensure the benefit for company

.Enhanced and checked customer satisfaction degree to enrich
self-competition
․Collaborated with other sales to enhance new software available for customers in order to get 20% purchase orders

Engineer  •  LISIN PRECISION TECHNOLOGY CO, LTD.

八月 2008 - 三月 2010

.Main equipment : Toshiba Five Faces Machining Center, CNC Lathe,
CNC Milling Machine,
.Main customer base : VICTOR, YCM, HIWIN, MIRDC, FU TSU

.Developed and built the projects customers offered to improve the
factory automation
.Arranged and handled the maintenance for customers to increase the
capacity for production
.Coordinated and organized the vendors to modify the software issues
in order to monitor the equipment

Control Engineer  •  VICTOR TAICHUNG MACHINERY WORKS CO, LTD.

六月 2006 - 十一月 2008

.Main equipment : CNC Lathe, CNC Milling Machine, Laser Repair
Machine
Inspected and analyzed the electrical diagrams for new machine to
confirm accuracy of data
Initiated and assembled the new equipment customized design to meet the quality specifications
Examined and diagnosed the functions of new machine according to
purchase order from customers
Formulated and introduced the parameters to remain stabilized for new equipment

Electrical Control Engineer  •  YOU JI MACHINE IND.CO., LTD

二月 2003 - 五月 2006

.Main equipment : CNC Lathe, CNC Milling Machine

.Main customer base : SKF, Lio Ho Machine
Inspected and analyzed the electrical diagrams for new machine to
confirm accuracy of data
Initiated and assembled the new equipment customized design to meet the quality specifications
Examined and diagnosed the functions of new machine according to
purchase order from customers
Formulated and introduced the parameters and programs to remain
stabilized for new equipment

Customer Service Engineer  •  Li Ren CO, LTD

六月 1998 - 三月 2000

.Main equipment : Copy machine, fax machine, Time recorder,
Telephone Exchange System
.Maintained and repaired the office automation equipment to keep
operation
.Built and created the good interpersonal relationship to customers and colleagues

學歷

Sep 2018 - Jun 2020

Southern Taiwan University of Science and Technology

. A.S in electrical engineering

Sep 2018 - Jun 2020

Taiwan Shoufu University

BS in Applied English

Sep 2018 - Jun 2020

Kao Yuan University

Electric Machinery,electrical engineering

技能

User Experience


  • User testing
  • Web usability

Product


  • Competitor analysis
  • Business research

Language


  • Chinese
  • English
Resume
Profile

Andy Wang

Customer Service Engineer

  Taichung City, Taiwan

11年的設備維修,規劃機台的線路及保養的經驗,在專業的領域上,一直不斷的突破自己,客戶原有的設備,從單機模式開始,進而提升至生產線自動化,都是自行開發設計,組裝,最後驗證設備生產能力,讓產能良率提高。
另一方面,設計機台所有生產監控數據,降低重工所帶來的損失,為客戶節省人力及成本,強化客戶與自身的合作關係。
發揮自己的所長,創造自我的價值,希望能公司及客戶帶來更多的利益,以符合公司的期待。期望貴公司給予工作及面試機會,敝人十分樂意接受面試安排。

I was born in a middle-class family near Feng Chia University and have two younger brothers. My parents always give me advice and support for what I do and the ability to judge things. With growing of knowledge, I find I have owed a lot to my parents, the only thing I can do pay them is to work hard on my job.
In the college, I designed the subject of electronics "The Timer" under the directions of the professor. This idea could be carried out according to saving power. In addition,I participated in the layout of industrial convery and software control to improve factory automation.
After finishing the military service, I was in charge of installing and maintaining copy machine,fax machine and telephone exchange system in an office automation equipment company. This job must have perseverance and endurance to exclude many obstacles and difficulties.Therefore, my EQ(Emotional Intelligence Quotient) became more and more better.
As the result of some consideration, I was served as electrical control engineer in the manufacturer of CNC(computer numerical control). The main work were as follows: A.layout of electrical circuit for machine. B. function test of machine. C. customer support. The workpiece could be cut or dill sharply on the basis of the data obtained from PLC(Programmable Logic Controller).
However, under the demand of developing and designing machines, I acted as customer service engineer in an semiconductor equipment supplier. I scheduled the project to improve the equipment customer asked by modifying parameter and electrical diagram. Undoubtedly, the maintenance of industrial oven is my routine for customer.
In Taiwan, your company is a large one where I can take an greater responsibilities and develop my potentiality. I’d like to work in a environment which interests me. For taking advantage of what I have learned, I am quite pleased with an interview for me.

工作經歷

Customer Service Engineer  •  Jing Cham Tech LTD

六月 2016 - Present

.Main equipment : Industrial Oven, Ultraviolet Curing
.Main customer base : Macronix, UMC, PTI, ASE Group, Ardentec
.Developed and built the projects customers offered to improve the
factory automation
.Coordinated and organized the vendors to modify the software issues
in order to monitor the equipment
․Increase 40% sales performance to help customers to build Big Date for equipment in order to reduce the yield loss

Customer Service Engineer  •  C SUN MFG.LTD.

四月 2010 - 四月 2015

.Main equipment : Industrial Oven, Ultraviolet Curing, AMHS

.Main customer base : TSMC, SPIL, AUO, Innolux, Lingsen

.Developed and discussed the issues customers proposed to find the
solutions
.Created and upgraded the layout of electrical circuit for equipment to improve the process of production
.Executed and handle the tasks to ensure the benefit for company

.Enhanced and checked customer satisfaction degree to enrich
self-competition
․Collaborated with other sales to enhance new software available for customers in order to get 20% purchase orders

Engineer  •  LISIN PRECISION TECHNOLOGY CO, LTD.

八月 2008 - 三月 2010

.Main equipment : Toshiba Five Faces Machining Center, CNC Lathe,
CNC Milling Machine,
.Main customer base : VICTOR, YCM, HIWIN, MIRDC, FU TSU

.Developed and built the projects customers offered to improve the
factory automation
.Arranged and handled the maintenance for customers to increase the
capacity for production
.Coordinated and organized the vendors to modify the software issues
in order to monitor the equipment

Control Engineer  •  VICTOR TAICHUNG MACHINERY WORKS CO, LTD.

六月 2006 - 十一月 2008

.Main equipment : CNC Lathe, CNC Milling Machine, Laser Repair
Machine
Inspected and analyzed the electrical diagrams for new machine to
confirm accuracy of data
Initiated and assembled the new equipment customized design to meet the quality specifications
Examined and diagnosed the functions of new machine according to
purchase order from customers
Formulated and introduced the parameters to remain stabilized for new equipment

Electrical Control Engineer  •  YOU JI MACHINE IND.CO., LTD

二月 2003 - 五月 2006

.Main equipment : CNC Lathe, CNC Milling Machine

.Main customer base : SKF, Lio Ho Machine
Inspected and analyzed the electrical diagrams for new machine to
confirm accuracy of data
Initiated and assembled the new equipment customized design to meet the quality specifications
Examined and diagnosed the functions of new machine according to
purchase order from customers
Formulated and introduced the parameters and programs to remain
stabilized for new equipment

Customer Service Engineer  •  Li Ren CO, LTD

六月 1998 - 三月 2000

.Main equipment : Copy machine, fax machine, Time recorder,
Telephone Exchange System
.Maintained and repaired the office automation equipment to keep
operation
.Built and created the good interpersonal relationship to customers and colleagues

學歷

Sep 2018 - Jun 2020

Southern Taiwan University of Science and Technology

. A.S in electrical engineering

Sep 2018 - Jun 2020

Taiwan Shoufu University

BS in Applied English

Sep 2018 - Jun 2020

Kao Yuan University

Electric Machinery,electrical engineering

技能

User Experience


  • User testing
  • Web usability

Product


  • Competitor analysis
  • Business research

Language


  • Chinese
  • English