Sunil Pillai Senior Customer care executive Knowledgeable and dedicated professional with extensive experience in BPO industry. Excellent team leading with outgoing, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Energetic and results-oriented with passion for deloping relationships cultivating partnership and growning businesses. Thane West, Thane, Maharashtra, India Work Experience JanuaryPresent Senior Customer care executive platinum one *handling customer calls and Briefing customers about properties. *Making customer appointment with our sales team. *Achieving weekly targets SeptemberMarch 2020 Senior Associate Operations WNS Global

to work in accordance with acceptable standards. Liaise with other departments to ensure that day-to-day operations run smoothly and to ensure the highest service to the clients provided. Use expertise to build strong healthy relationships with clients to maintain the client's loyalty and serves as a mediator between the organization and clients in cases of disputes which may arise in the course of business transactions. Customer Service Agent • PT Equdero Layanan Indonesia JulyApril 2022 Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to cus...