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De 4 a 6 años
6-10 años
10-15 años
Más de 15 años
Past
Customer Service Manager @Asus 華碩電腦股份有限公司2022 ~ 2023
・
Software Project / Product Management
En un mes
product feature introduction emails, and product experience optimization to increase product usage rate and first purchase rate. - 10% increase in click-through rate for new registration welcome emails - 30% increase in product usage rate, and 5% increase in first purchase rate. Customer Service Team Leader SepAprCustomer Service Operations Management ◆ Trained 10+ members and developed comprehensive educational training materials and assessment plans. ◆ Established 40+ customer complaint-handling SOPs and technical support management procedures. Implemented service quality indicators and performance evaluation management methods. ◆ Responsible for integrating service support for projects in other
Desempleado
・
Abierto a oportunidades
A tiempo completo / Interesado en trabajar a distancia
6-10 años
Chihlee Institute of Technology
・
International Business/Trade/Commerce
產品設計師 @博暉科技2022 ~ Presente
・
Sr. UX/UI Designer, Sr. UX Designer, UI/UX Lead
En un mes
讓設計團隊得以支援不同專案，提升整體設計效率 推動易用性測試 Usability Test 進入專案開發 負責帶領兩位初級設計師。 UX Designer/Product Manager JulFeb帶領 3 人 UX/UI 設計團隊 設計 Ultron App 產品路線圖 負責 WBS 產品工作分解結構 Product Designer OctFeb獨立完成 iOS Design System，設計可重用元
Empleado
・
Abierto a oportunidades
A tiempo completo / Interesado en trabajar a distancia
6-10 años
Tatung University (TTU) 大同大學
・
Media Design
Software Development Manager @Yo-Win Technology Co., Ltd.2023 ~ Presente
・
Software Development
En un mes
Development Assistant Manager Athenex • 七月三月 2022 • Analyze functional requirements, designing systems, conducting testing, and optimizing performance. • Manage teams through activities such as tech talks, case studies, and code review mentorship. • Develop auto-renaming system for TMF using DIA reference model. (using CodeIgniter) • Develop Investigational Product Management platform. (using CodeIgniter) • Develop Global Clinical Trial Management System. (using Laravel) • Develop API Center. (using Slim and Lumen) • Develop Quality Issue Management System on BPM. • Implement Contract and Timesheet features on BPM. • Maintain Business Process Management (BPM) leave application. • Maintain Oracle Agile
Empleado
・
No está abierto a oportunidades
A tiempo completo / Interesado en trabajar a distancia
10-15 años
Ming Chuan University
・
Information Management
Project Manager @FETC International Co., Ltd.2020 ~ Presente
・
Senior Product Manager
En seis meses
Empleado
A tiempo completo / Interesado en trabajar a distancia
10-15 años
Aalto University Executive Education
・
Executive MBAEmpleado
A tiempo completo / Interesado en trabajar a distancia
6-10 años
台北科技大學
・
工業工程與管理
Senior Channel Marketing Manager @ASUS2019 ~ 2022
・
Senior Marketing Manager
Más de un año
over 40% with rich product content DecemberMarch 2019 Channel Marketing Manager ASUS Computer Inc. Defined product positioning and messaging, and formulates winning GTM launch strategies by working closely with a cross-functional team and Ad agencies. Strategizes and coordinates the full range of outbound marketing activities to generate awareness and win business. ● Drove product marketing strategy for North America in alignment with product management and sales, vertical markets ● Managed cross-functional teams such as technical marketing, social media, PR. creative teams to ensure successful product launches ● Planned and executed p...
A tiempo completo / Interesado en trabajar a distancia
10-15 años
Ara institute of canterbury
・
Visual Communication DesignFounder; FINTECH, CRYPTO & GREEN FINANCE TRAINER @Digital Intell Women2019 ~ Presente
・
SENIOR PROJECT MANAGER
Más de un año
Empleado
A tiempo completo / Interesado en trabajar a distancia
10-15 años
PMBok/BABok/Change Management
Project Enginner @ASE Technology Holding Co., Ltd.2019 ~ Presente
・
QA Engineer
Más de un año
and Toshiba) 3. Assembly HVM team from 2022/03 till now -Qualcomm HVM device yield management and quailty issue handling -Support project for new factory established -New machine buy off planning -Coordinate with cross-department working difficulty SepJun 2011 University degree: Applied mathematics from National Chiayi University. SepJul 2014 Master degree: Applied mathematical - Statistic team from National Chiayi University. Skill Product quality monitor and sampling size definition Product yield management 8D report writing ATV related knowledge (IATF16949 and VDA6.3) Quality control with Five tool (APQP/PPAP/SPC/MSA...
Empleado
A tiempo completo / Interesado en trabajar a distancia
6-10 años
國立嘉義大學
・
應用數學, 統計
Past
Product Manager @覓去股份有限公司（PChome集團子公司）2022 ~ 2023
・
Product Manager
En un mes
案。 With 8 years of experience in system development, including a 6-year tenure as a Product/Project Manager, I specialize in retail e-commerce and payment system integration. I have led and successfully executed numerous high-profile web and app development projects. Proficient in the entire product lifecycle management, team collaboration, and customer requirement handling. Possess a wealth of expertise in delivering efficient, innovative solutions that meet and exceed client expectations. New Taipei City, Taiwan 工作經歷 Product Owner • 覓去股份有限公司（PChome集團子公
Desempleado
・
Listo para la entrevista
A tiempo completo / Interesado en trabajar a distancia
6-10 años
國立高雄餐飲大學
・
旅館管理系
Server PM @LCFC 聯寶電腦2021 ~ Presente
・
Project Manager
En seis meses
for troubleshooting. Skilled in effective critical thinking and integration, leading to efficient task execution. Overcome challenges with a positive attitude. Well communication skills with team and vendor. Taipei City, Taiwan Email :[email protected] Phone:Work Experience Server PM LCFC • 一月Present Server product NPI management, labor estimate, and lead project reaching each project milestone Cross-function communication and coordination among manufacturing sites and customer development teams. Project risk assessment coordination Manage project change requirements for execution Provide clear project status update Ability to deal with ambiguity situations between internal/external
Empleado
A tiempo completo / Interesado en trabajar a distancia
6-10 años
National Chung Cheng University
・
企業管理El plan de reclutamiento más ligero y eficaz
Busque currículums y tome la iniciativa de ponerse en contacto con los solicitantes de empleo para lograr una mayor eficacia en la contratación. La elección de cientos de empresas.
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UI designer -UX
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Definition of Reputation Credits
Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Professional Background
Situación actual
Empleado
Progreso en la búsqueda de empleo
Professions
Project / Product Management, UI/UX Design
Fields of Employment
Objetos conectados, SaaS / Servicios en la nube, Electrónica de consumo
Experiencia laboral
6-10 años
Management
I've had experience in managing 1-5 people
Habilidades
Idiomas
English
・
Profesional
Job search preferences
Posición
Product Manager/ Program Manager
Tipo de trabajo
A tiempo completo
Ubicación
Taipei, Taiwan, Singapore, Vietnam, Thailand
A distancia
Interesado en trabajar a distancia
Freelance
No.
Educación
Escuela
National Taiwan University
Mayor
Master of Photonics and Optoelectronics
Autumn S.C. Chung
7+ years of experience leading product management in the B2B/B2B2C SaaS platforms. Direct product line strategies of IoT/automotive devices and enterprise-graded applications.
Work cross-functionally with teams to refine onboarding experience, discover user requirements and maximize product values so as to enhance customer satisfaction.
Taipei, Taiwan [email protected] 0910-696498
Achievements
- 2023 - Launched Ubiquiti’s UC-EV-Station and UC-EV-Station-Pro in North America
- 2022 - Steered the 1st Ubiquiti’s E-boat on Keelung River in Taipei
- 2021 - Launched speed limited red-tag vehicles to enhance 10% battery cost efficiency
- 2020 - Launched first 10 WeMo's partnered parking lots service in Taipei City
- 2019 - A press release of WeMo-integrated shared vehicles including Kymco Like, eMoving ie125, and BMW i3
- 2018 - Was one of the members of the next-generation Network Management System
- 2017 - Integrated Wi-Fi login account with Facebook, Google, LINE and OTP by SMS
- 2016 - Issued 50 4ipnet training certificates around the world
- 2015 - Went into mass production of the HP 5G-PoE+ mini-switch
- 2014 - Awarded with best performance in LiteOn
Work Experience
Product Line Manager • Ubiquiti Inc.
November 2021- Now
- Directed the product line roadmaps of the AI-enabled electric boats with Cellular/ Wi-Fi connectivity, Digital-Twin dashboard and synthetic CV for the US inland cruising market
- Built the first e-boat prototype in 4 months and the following 4 iterations in a year to verify the specification, cost target, schedule and logistics with cross-functional teams for mass production
- Launched EV charging stations with digital signage, enterprise-graded access controls, charging reporting and fallback behaviors on the unified B2C/ B2B2C SaaS platforms, selling out 200pcs in the first 2 weeks.
- Supervised Web/ Mobile platforms by refined onboard UX, user stories and acceptance in the Scrum methodology with design, hardware, mechanical, firmware, backend, frontend, AI and test teams across different countries.
Product Manager • WeMo Corp.
October 2018 - October 2021
- Defined product roadmap and strategy of WeMo’s SaaS platform in handling the fleet management of logistics, dispatching, repairing and daily maintenance, saving 20%+ operation costs..
- Was responsible for prioritizing and optimizing consumer apps and services, including partnered IoT parking lots, red-tag vehicles, open-trunk reminders, helmet deodorant etc.
- Coordinated with UI/UX designers for completing user flow, wireframe, and user acceptance testing while with engineers for prototyping, testing and data analytics.
- Completed product line strategy of battery and charging system and set product metrics of maintenance service.
- Led WeMo’s advanced telematics prototyping and development during the COVID-19 Pandemic.
Product Manager • 4ipnet, Inc.
March 2015 - July 2018
- Launched 4 new high-end Access Points and 3 new enterprise-grade Network Management Systems that boosted a 2.6 million USD revenue increase in the first half of 2018.
- Initiated hybrid SCRUM methodology to conceptualize new products via requirement analysis, PRD writing, UI/UX design optimization, RD/QA team demos, and product materials documentation.
- Integrated third-party services with global technical partners including PayPal, SMSGlobal, Linkyfi, and Ekahau to expand product-offering options as well as to satisfy various market demands.
- Designed a 3-level-Partner Training Program; conducted a total of 5 trainings in the Philippines, Brazil, Budapest, Dubai and Taiwan; issued 50+ certificates to 4ipnet’s global clientele/ channel partners.
Electrical Engineer in Network Access • LiteOn Corp, Ltd.
November 2013 - March 2015
- Led a 4-month project to design a commercial 5G-PoE+ mini-switch, supporting thousands of orders per month.
- Participated in 3 ODM projects, incorporating schematic design, layout review, and a VHDL program, eliminating development time by 2 months.
- Awarded with Best Performance in 2014 for innovative methodology and effective teamwork.
- Shortened the communication period between Chinese colleagues in different departments in GCOM, Shenzhen, China by optimizing manufacturing processes and reducing release time by 60%.
Education
2010 - 2012
National Taiwan University
Master of Photonics and Optoelectronics
2006 - 2010
National Taiwan University
Bachelor of Electrical Engineering, Program of Creativity & Entrepreneurship
Skills
User Experience
- Onboarding & Unboxing UX
- Web/ Mobile Usability
- GUI of IoT Devices
Product
- B2B/B2C SaaS Platforms
- Competitor analysis
- NPI development from 0 to 1
- Scrum & Waterfall Methodology
- Data Insights
Language
- English — Professional
- Mandarin — Professional
Autumn S.C. Chung
7+ years of experience leading product management in the B2B/B2B2C SaaS platforms. Direct product line strategies of IoT/automotive devices and enterprise-graded applications.
Work cross-functionally with teams to refine onboarding experience, discover user requirements and maximize product values so as to enhance customer satisfaction.
Taipei, Taiwan [email protected] 0910-696498
Achievements
- 2023 - Launched Ubiquiti’s UC-EV-Station and UC-EV-Station-Pro in North America
- 2022 - Steered the 1st Ubiquiti’s E-boat on Keelung River in Taipei
- 2021 - Launched speed limited red-tag vehicles to enhance 10% battery cost efficiency
- 2020 - Launched first 10 WeMo's partnered parking lots service in Taipei City
- 2019 - A press release of WeMo-integrated shared vehicles including Kymco Like, eMoving ie125, and BMW i3
- 2018 - Was one of the members of the next-generation Network Management System
- 2017 - Integrated Wi-Fi login account with Facebook, Google, LINE and OTP by SMS
- 2016 - Issued 50 4ipnet training certificates around the world
- 2015 - Went into mass production of the HP 5G-PoE+ mini-switch
- 2014 - Awarded with best performance in LiteOn
Work Experience
Product Line Manager • Ubiquiti Inc.
November 2021- Now
- Directed the product line roadmaps of the AI-enabled electric boats with Cellular/ Wi-Fi connectivity, Digital-Twin dashboard and synthetic CV for the US inland cruising market
- Built the first e-boat prototype in 4 months and the following 4 iterations in a year to verify the specification, cost target, schedule and logistics with cross-functional teams for mass production
- Launched EV charging stations with digital signage, enterprise-graded access controls, charging reporting and fallback behaviors on the unified B2C/ B2B2C SaaS platforms, selling out 200pcs in the first 2 weeks.
- Supervised Web/ Mobile platforms by refined onboard UX, user stories and acceptance in the Scrum methodology with design, hardware, mechanical, firmware, backend, frontend, AI and test teams across different countries.
Product Manager • WeMo Corp.
October 2018 - October 2021
- Defined product roadmap and strategy of WeMo’s SaaS platform in handling the fleet management of logistics, dispatching, repairing and daily maintenance, saving 20%+ operation costs..
- Was responsible for prioritizing and optimizing consumer apps and services, including partnered IoT parking lots, red-tag vehicles, open-trunk reminders, helmet deodorant etc.
- Coordinated with UI/UX designers for completing user flow, wireframe, and user acceptance testing while with engineers for prototyping, testing and data analytics.
- Completed product line strategy of battery and charging system and set product metrics of maintenance service.
- Led WeMo’s advanced telematics prototyping and development during the COVID-19 Pandemic.
Product Manager • 4ipnet, Inc.
March 2015 - July 2018
- Launched 4 new high-end Access Points and 3 new enterprise-grade Network Management Systems that boosted a 2.6 million USD revenue increase in the first half of 2018.
- Initiated hybrid SCRUM methodology to conceptualize new products via requirement analysis, PRD writing, UI/UX design optimization, RD/QA team demos, and product materials documentation.
- Integrated third-party services with global technical partners including PayPal, SMSGlobal, Linkyfi, and Ekahau to expand product-offering options as well as to satisfy various market demands.
- Designed a 3-level-Partner Training Program; conducted a total of 5 trainings in the Philippines, Brazil, Budapest, Dubai and Taiwan; issued 50+ certificates to 4ipnet’s global clientele/ channel partners.
Electrical Engineer in Network Access • LiteOn Corp, Ltd.
November 2013 - March 2015
- Led a 4-month project to design a commercial 5G-PoE+ mini-switch, supporting thousands of orders per month.
- Participated in 3 ODM projects, incorporating schematic design, layout review, and a VHDL program, eliminating development time by 2 months.
- Awarded with Best Performance in 2014 for innovative methodology and effective teamwork.
- Shortened the communication period between Chinese colleagues in different departments in GCOM, Shenzhen, China by optimizing manufacturing processes and reducing release time by 60%.
Education
2010 - 2012
National Taiwan University
Master of Photonics and Optoelectronics
2006 - 2010
National Taiwan University
Bachelor of Electrical Engineering, Program of Creativity & Entrepreneurship
Skills
User Experience
- Onboarding & Unboxing UX
- Web/ Mobile Usability
- GUI of IoT Devices
Product
- B2B/B2C SaaS Platforms
- Competitor analysis
- NPI development from 0 to 1
- Scrum & Waterfall Methodology
- Data Insights
Language
- English — Professional
- Mandarin — Professional