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Definition of Reputation Credits
范羿霖 Frank Fan
Hi I'm Frank ! I've been serving as product manager for 4 years. I have a strong passion for making good products, and I am also very responsible and proactive upon execution. Open to any interesting and challenging opportunity!
Feel free to contact me via e-mail: [email protected]
Work Experience
Product Manager • Shoalter Technologies
January 2022 - March 2023 ( 1.2 years)
Shoalter is a member of the HKTVmall group, responsible for building e-commerce services for merchants from different platforms. As the first PM in Shoalter Taiwan, what I do is to build the workflow, as well as design and drive the development of new products on time and with quality.
- Product Owner of the main e-commerce managing system
- New Function from 0 to 1 (60%) / Existing Function Revamp & Enhancement (40%)
- Review product scope and feature design
- Structure design for multi-platform users, successfully accommodate another platform
- Roadmap planning and execution
- Project Management Lead
- Build PM internal workflow (Spec format and documents) and workflow with UIUX, Engineer and QA, improving around 50% of project execution efficiency
- Review all project schedules and foresee risks, reducing 60% of project delay
- Arrange and allocate resources with other teams by prioritizing and integrating all projects , saving around 30% of development resources
Product Manager • AVerMedia Technologies, Inc
March 2020 - October 2021 ( 1.5 years)
AVerMedia provides gaming/ streaming/ video conferencing related products for customers. We develop both hardware and software products to fulfill the entire needs of our customers. What I do is to drive the new product line - personal video collaboration, to extend our business, and also be responsible for developing software products.
- Software products
- Live Streaming App ( iOS/Android): brings 20% of active users
- PC based portal: a portal of all products for hardware & software integration and management
- Hardware products
- Speakerphones: 3 generations; the first generation contributes 15% sales in the Taiwan market
- Educational wireless microphone: help win 30% more government tender cases
- Docking station: 2 products; contribute 10% sales in the global market
Customer Success Manager • Umbo Computer Vision
August 2019 - March 2020 ( 8 months)
Umbo CV is a start-up that provides video surveillance system with better accuracy in detecting unknown intrusions. I helped customers grow their business with Umbo solutions and also helped to coordinate resources and priority to upgrade our products.
Customer Success: maintain and deepen the relationship with key accounts, contributing 25% of the revenue in 2020.
Product Planning: Coordinate with R&D, UI/UX, Marketing and other departments to plan and develop new functions according to customer needs and company strategy.
Business Development: Responsible for the Taiwan area and working with key accounts to develop more opportunities.
Market Analyst • eLAND Information Co., LTD
July 2018 - July 2019 ( 1 year)
Conduct the survey and analysis of public opinion on the Internet, and provide companies/ government tools to analyze public opinion in order to help them develop strategies.
Educational Background
2014 - 2018
National Taiwan University
Political Science ( Master's Degree)
2016 - 2017
SCIENCES PO
Political Science ( Exchange program)
2009 - 2013
National Taiwan University
Political Science ( Bachelor's Degree)
Skills
- Product Planning
- Written and Oral Communication Skills
- Teamworking
- Leadership
Languages
- English — Advanced (TOEIC 915 points)
- French — Intermediate (FLPT S1)
- Chinese — Native
范羿霖 Frank Fan
Hi I'm Frank ! I've been serving as product manager for 4 years. I have a strong passion for making good products, and I am also very responsible and proactive upon execution. Open to any interesting and challenging opportunity!
Feel free to contact me via e-mail: [email protected]
Work Experience
Product Manager • Shoalter Technologies
January 2022 - March 2023 ( 1.2 years)
Shoalter is a member of the HKTVmall group, responsible for building e-commerce services for merchants from different platforms. As the first PM in Shoalter Taiwan, what I do is to build the workflow, as well as design and drive the development of new products on time and with quality.
- Product Owner of the main e-commerce managing system
- New Function from 0 to 1 (60%) / Existing Function Revamp & Enhancement (40%)
- Review product scope and feature design
- Structure design for multi-platform users, successfully accommodate another platform
- Roadmap planning and execution
- Project Management Lead
- Build PM internal workflow (Spec format and documents) and workflow with UIUX, Engineer and QA, improving around 50% of project execution efficiency
- Review all project schedules and foresee risks, reducing 60% of project delay
- Arrange and allocate resources with other teams by prioritizing and integrating all projects , saving around 30% of development resources
Product Manager • AVerMedia Technologies, Inc
March 2020 - October 2021 ( 1.5 years)
AVerMedia provides gaming/ streaming/ video conferencing related products for customers. We develop both hardware and software products to fulfill the entire needs of our customers. What I do is to drive the new product line - personal video collaboration, to extend our business, and also be responsible for developing software products.
- Software products
- Live Streaming App ( iOS/Android): brings 20% of active users
- PC based portal: a portal of all products for hardware & software integration and management
- Hardware products
- Speakerphones: 3 generations; the first generation contributes 15% sales in the Taiwan market
- Educational wireless microphone: help win 30% more government tender cases
- Docking station: 2 products; contribute 10% sales in the global market
Customer Success Manager • Umbo Computer Vision
August 2019 - March 2020 ( 8 months)
Umbo CV is a start-up that provides video surveillance system with better accuracy in detecting unknown intrusions. I helped customers grow their business with Umbo solutions and also helped to coordinate resources and priority to upgrade our products.
Customer Success: maintain and deepen the relationship with key accounts, contributing 25% of the revenue in 2020.
Product Planning: Coordinate with R&D, UI/UX, Marketing and other departments to plan and develop new functions according to customer needs and company strategy.
Business Development: Responsible for the Taiwan area and working with key accounts to develop more opportunities.
Market Analyst • eLAND Information Co., LTD
July 2018 - July 2019 ( 1 year)
Conduct the survey and analysis of public opinion on the Internet, and provide companies/ government tools to analyze public opinion in order to help them develop strategies.
Educational Background
2014 - 2018
National Taiwan University
Political Science ( Master's Degree)
2016 - 2017
SCIENCES PO
Political Science ( Exchange program)
2009 - 2013
National Taiwan University
Political Science ( Bachelor's Degree)
Skills
- Product Planning
- Written and Oral Communication Skills
- Teamworking
- Leadership
Languages
- English — Advanced (TOEIC 915 points)
- French — Intermediate (FLPT S1)
- Chinese — Native