Wei Chen QA Lead & iOS Developer Taipei City, Taiwan Love to research testing tools and lead testing architecture to find out solutions in product quality enhancement Experienced in data engineering and data quality With domain knowledge in data processing and data healthy statistics Good at performance test in SaaS services (stress, stability, load test) Solid testing knowledge in test strategy Certificated of scrum master with agile development https://medium.com/@weigo Skills Coding & Testing Python 3.8 Pytest Selenium Swift 5+ Locust / JMeter Performance Testing Postman / Fiddler / Charles Integration Test

cooperation. Import Playwright to implement website system monitoring and E2E testing. Clinic Introduction Page & CMS Back-End Implemented frontend web application from scratch, responsible for planning process chart architecture and integrating Webview services. T ransformed Vue CSR architecture to Nuxt.js SSR, improved SEO ranking and performance score of PageSpeed Insights. Official Website Revamp Revamp the static website to SSR architecture and refactor it with Nuxt.js. Integrate LightHouse CI and Github Actions to automate the website performance tuning testing process. Assist DevOps members to plan and build the CI/CD

System (KMS) to smoothly incorporate organizational documents and expertise. (using DokuWiki) Tools: XAMPP/LAMP, Ubuntu, Rocky Linux, HTML/CSS, JavaScript, jQuery, AJAX, Laravel, CodeIgniter, DokuWiki, MySQL/MariaDB, phpMyAdmin, Bootstrap, Git Software Development Assistant Manager Athenex • 七月三月 2022 • Analyze functional requirements, designing systems, conducting testing, and optimizing performance. • Manage teams through activities such as tech talks, case studies, and code review mentorship. • Develop auto-renaming system for TMF using DIA reference model. (using CodeIgniter) • Develop Investigational Product Management platform. (using CodeIgniter) • Develop Global Clinical Trial Management System. (using Laravel

Support Center from scratch, collaborating with the Product Manager and engineers to deploy them on the official website. This led to a 10% decrease in customer complaint cases. Churn Rate Optimnization ◆ Breakdown tthw user journey (UJM) and account lifecycle, optimizing expiry notification EDM11 through A/B testing. ◆ By studying data on usage dimensions and renewal performance, segmenting customers, planning exclusive consultant-led conversions/sales. ◆ Researching competitors, integrating customer insights and log trends, optimizing conversion rates from purchase page to checkout. - Reduced overall churn by 1.53% - Increased conversion rate

KPI Maintain Cross function collaboration & deep dive more towards bigger problem solving related to Growth & Performance Marketing OctoberOctober 2020 Jakarta, Indonesia Digital Marketing Performance, Funnel, & Traffic Tribelio Drove profitable ROAS & ROI above 10 Coordinating with team regarding paid channel roadmap, campaign, budgeting, OKR, and KPI Managing multiple domain, landing page, performance tracking (via GTM), Digital Performance Reporting (Google Analytics, Facebook Analytics) Led A/B testing initiative in audience, ads creative, landing page copywriting, and ads attribution OctoberFebruary 2020 Jakarta, Indonesia Digital Marketing Performance, Funnel, & Traffic Bonnels Drove profitable ROAS above 10 for B2C channel, and ROAS above 15 for

goals, marketing strategy and budgeting process. Strengthen the commercial calendar, devise integrated marketing campaigns based on financial simulations, and utilize different media mixes and in-store commercial activities to maximize brand awareness, traffic/visitation and sales for IKEA's greater Taipei market(5M+ population). Evaluate campaign performance and highlight findings. • CRM and member loyalty: Work on CRM projects to drive member activation, engagement and loyalty based on customer status and behavior data, optimizing marketing effectiveness and ROI. Commercial & Experience Architect and Marketing Lead | Innovation Team | IKEA 11//2023 Commercial launch and go

Chloe Chen Product Designer Taipei, Taiwan I am a product designer who specializes in creating intuitive and comprehensive products that provide users with a delightful experience. I focus on the real needs and data performance behind problems. From identifying and specifying problems to designing output and conducting functional testing. I am committed to enhancing the value and trust of the product, driving business growth. - Portfolio: https://www.chloenono.com/ Skills User Interview Usability Test Data Analytics Spec Document Information Architecture Flow Interaction Design Wireframe Prototype App & Web Design Design System & Guideline