Humanities Certificate of Strategic Communication Peacebuilding Designlab Certificates UI and UX Design Academy UX Academy Foundation UX Academy Skills Design User Experience, Interaction Design, User Interface, Digital Prototyping, Wireframing, Low-High Fidelity, Mockups. Research: User Interviews, User Testing, Information Architecture, Journey Mapping, Personas, Quantitative Analysis, Card Sorting, Competitor Analysis, Design Strategy Software Figma, Adobe Indesign, Adobe Premiere, Maze, Zendesk, Canva Language: English (Fluent) Mandarin (Native) Taiwanese (Native) Experience Product Designer Freelance | AugustPresent Designed a website for the Irish Football Association in Taiwan and collaborated with a developer to launch the site. Created Brew Box, a mobile app to

蕭伊婷 Joy Hsiao Senior Product Manager/Product Owner Taipei City, Taiwan A proactive and challenge-driven individual, possessing 6 years of product management experience - 2 years in Mar-tech B2B, 4 years in B2C web/app products with millions of users. Decreased client's complaints by 90% through redesign of a product, gigantically uplifted the client's satisfaction and the efficiency of the team. Experience Senior Product Manager • awoo Intelligence Inc. SepPresent Define product roadmaps. Responsible for multiple 0 to 1 projects, in collaboration with Business Development to create MVP, gaining favor

design service company ) Worked with marketing team to propose new product planning for operating team and clients. - Industrial Design: robot vacuum, water dispenser, IoT remote control, dry cabinet, daily necessities. - UIUX Design: Unipapa’s website of front-end and back-endUIUX Designer - HCI innovation ( software design services company ) - Redesigned online leave application system for HCI. - Participated in IoT project of baby weight measurement with product and APPIndustrial Design Intern - VANMOOF ( own-brand bike company ) - Assisted in designing bike frame and accessories. - Made online page for providing bike maintenance serviceIndustrial Designer - realize design ( design studio ) - Proposed new

schedule can be conducted smoothly and align with business goal. PM New Taipei City,Taiwan / Singapore [email protected] Experience Trevi Technology - Project Manager 2021//07 Supported company transformed to web3.0 gaming company. Scheduled projects ,allocated resource and prioritized tasks. - Redesigned product specs accounting system by Axure - Delivered blockchain games Trevi Technology - Project Manager Team Lead 2020//02 Scheduled projects, allocated resources, and prioritized tasks. Established and maintained relationships with key stakeholders. - Proactively communicated development and sustaining issues to all key stakeholders. - Created and managed

pain points with the design team, and discuss the feasibility of the interface and function with the engineer. JunFeb 2021 UI Designer 幣世代科技有限公司 Goldbit co., Ltd. 【UI/Visual】 Planning and design guideline to unify vision and process. Redesign products based on user experience and function adjustments. 【website manage】 According to the website template adjust the content and visual to correspond the corporation style. OctFeb 2020 Website manager/ APP PM 廣三SOGO百貨 Department Store of KSSOGO 【marketing】 Provide corresponding services to members

with two other peers inLed a team of 13 that includes frond end/ back end engineer, digital marketing, project planner, copywriter, visual designer and photographer. Responsible for business development, account management, visual strategy consult, project planning, management and execution. Undertook projects that includes AKI art gallery website redesign, Daikin product packaging design, Hoan Insurance Representative event design, Knomo London store design, Taiwan Society of Heating and Refrigerating and Air-Conditioning Engineers brand CIS design, Hot Tapping branding design. Created and started the “covid19 emergency relief subsidy calculator” during the pandemic in 2020 within two days.

Write press releases and edit monthly newsletter AIPTEK International , Account Manager, 2007 ~ 2010 Consumer electronics manufacturer with office in USA, Germany China and Taiwan Develop new B2B clients for the brand, yearly sales increased 4 times Initiate and execute the press conference, marketing campaign and exhibition Work across function with product develop, logistics and quality control team to redesign the product return procedure Generate the strategic promotion alliance with PQI, Babyboss and Babyhome Language skill Chinese Native English Professional working proficiency Write the news release and copy write for the product Dutch Intermediate Use Dutch to teach Chinese Skills Online