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6-10 years
10-15 years
More than 15 years
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Consultant @Global Advanced IT Connections
2024 ~ 2024
Product Owner, Business Analyst, System Analyst
Within one month
YAML
AWS
Azure
Employed
Ready to interview
Full-time / Interested in working remotely
6-10 years
Adamson University
Information Technology
Avatar of Tomy Aryanto Nainggolan.
Avatar of Tomy Aryanto Nainggolan.
Customer Service Team Lead @PT Aplikanusa Lintasarta
2020 ~ Present
Team Leader
Within three months
guidance and coaching to Inbound Helpdesk to improve performance Assigning tasks and ensuring that deadlines are met Monitoring and evaluating Inbound performance against established quality standards Providing feedback to Inbound Helpdesk on areas for improvement and identifying best practices Helping to resolve customer complaints and escalations Participating in the hiring process for new Inbound Helpdesk Participating in training and development sessions for Inbound Helpdesk Creating and maintaining metrics and reports to track customer service performance Collaborating with other departments to identify opportunities for process improvement Communicating with upper management to provide updates on team performance and customer service issues.
Microsoft Office
MS Excel
Analisis
Employed
Full-time / Interested in working remotely
6-10 years
Universitas Mercubuana Jakarta
Electrical Engineering
Avatar of Ramses Agung Satrio.
Avatar of Ramses Agung Satrio.
Past
Credit Information Officer at Head Office @PT OTO Multiartha
2021 ~ 2023
Asisten Manajer
Within one month
data from the results of SLIK, Pefindo Data, and the results of Credit Marketing surveys as consideration Application Center Officer at Head Office PT Summit Oto Finance JanuaryFebruary 2021 South Jakarta Verify the information of prospective customers who have applied for automotive loans and cash advances by performing Order Verification Process (OVP) on the customer. Productivity Improvement Staff at Head Office PT Summit Oto Finance JanuaryJanuary 2020 South Jakarta - Perform trial and error with each change/update system - Provide training sessions when changes/updates occur in using the new system - Preparation of training materials on how to
Microsoft Office
Word
Excel
Unemployed
Ready to interview
Full-time / Interested in working remotely
10-15 years
Universitas Negeri Jakarta
Akuntansi
Avatar of 黃偉哲.
Avatar of 黃偉哲.
製程工程師 @台灣美光記憶體股份有限公司
2021 ~ Present
半導體製程工程師,半導體製程整合工程師,半導體研發工程師
Within one month
of IMP/RTP/WET/Asher/Cu Plate/Vapor Etch Process Personal Skills ● Microsoft Office:Word/Excel/PowerPoint/OneNote/Outlook ● Certificate:S pecific chemical substance/Toeic 650 ●Soft:Time Management/Flexibility/Collaboration/Self-Motivated Work Experience Process Engineer 台灣美光記憶體 DecPresent Taichung, Taiwan Response for Wet Clean and Etch Process of FEOL/MEOL/BEOL ●Including Single/Bench/Asher/Bevel & Vapor Etch/Cu Plate Process ●T roubleshooting in various types of 448 Equipment (on-going) ●SPC
Semiconductor Process
Miscrosoft Office
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
國立雲林科技大學
化學工程與材料工程
Avatar of Reza Firdaus S. Kom.
Avatar of Reza Firdaus S. Kom.
Project and Product Manager (Freelancer) @PT. Hijau Naavee Ideatama
2023 ~ Present
Product/Project Manager
Within one month
Reza has honed his skills in managing complex technical projects, leading cross-functional teams, and overseeing IT operations. As a Scrum Master, Reza has a proven track record of guiding agile development teams to deliver high-quality products on time and within budget. With a focus on continuous improvement, Reza is adept at identifying areas for improvement and implementing effective solutions to optimize process. Jakarta, Indonesia https://cosmic-cheque-c93.notion.site/Reza-Firdaus-Portfolio-s-9528edeec9155c64f6d39d42e Pengalaman Kerja Project and Product Manager (Freelancer) • PT. Hijau Naavee Ideatama OktoberPresent At this
Communication
Project Management
Product Management
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
STMIK Pranata Indonesia
Information Technology
Avatar of Eason Liu.
Avatar of Eason Liu.
Frontend Developer @Morrison Express Corp.
2022 ~ Present
Frontend Developer
Within one month
Eason Liu Front-End Developer New Taipei City, Taiwan Focusing on leveraging the most suitable technologies to create user-centric web experiences. Overview - In my previous positions, I have worked with front-end frameworks including Vue 2, Vue 3 and React 16+, demonstrating flexibility in adapting to the development frameworks utilized by different teams, Currently working with React.js in my job. - Carefully consider potential problems and propose solutions or efficiency improvements w hen assigned a project or task. - Passionate about exploring new technologies and tackling new challenges. I diligently address issues and constantly
Vue.js
React.js
JavaScript
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
FengChia University
Economics
Avatar of William Lu.
Avatar of William Lu.
Past
Project Leader | Senior Automation Test Engineer @Zealogics Inc
2023 ~ 2024
SR. Software QA Engineer
Within one month
William Lu Tainan, East District, Tainan City, [email protected] https://www.linkedin.com/in/william-lu-45024a36 Versatile and results-driven professional with over 12 years of comprehensive experience in Software Quality Assurance, Leadership, and Customer Service. Accomplished Senior Automation Test Engineer and Project Leader at Zealogics Inc, celebrated for leading teams to automate test processes, resulting in a 30% reduction in operation time and resource consumption. Proven track record at Trend Micro, spanning 12 years and 9 months, showcasing mastery in module management, diverse testing methodologies, and top
python
Manual Testing
Automation Testing
Unemployed
Ready to interview
Full-time / Interested in working remotely
10-15 years
Feng Chia University
Avatar of Rifaldi Yoga.
Avatar of Rifaldi Yoga.
Mobile Developer @PT. BITS MILIARTHA (bee.id)
2018 ~ Present
Mobile App Developer
Within one month
a new Kotlin-based with Clean Architecture and modern design. - Led team in the development efforts to implement key features and functionalities in the Kotlin-based app, resulting in a significant improvement from a average 50% crash-free user metric to more then 90% and Successfully achieved a 30% improvement in app performance, resulting in faster load times and enhanced user satisfaction. - Collaborate with cross-functional teams, including designers and product managers to understand requirements and implement solutions that enhance sales transaction processes and app performance. - Conduct research on the latest technologies and tools suitable for project
Kotlin/Android
React Native
Flutter
Employed
Open to opportunities
Full-time / Interested in working remotely
4-6 years
Universitas 17 Agustus 1945 Surabaya
Information Technology
Avatar of the user.
Avatar of the user.
Group Product Manager, E-Commerce (Product Head) @Dcard 狄卡科技股份有限公司
2023 ~ Present
Product Lead or Head of Product
Within one month
Product Strategy
Problem Solving
Team Leadership
Employed
Open to opportunities
Full-time / Interested in working remotely
6-10 years
Fu Jen Catholic University 輔仁大學
Fashion & Apparel Design
Avatar of the user.
Avatar of the user.
Marketing Lead(Analysis, Strategy, CRM) | Taipei Market Team @IKEA
2023 ~ Present
Customer experience director, growth director, operation, strategy management Consulting
Within one month
Word
PowerPoint
Excel
Employed
Open to opportunities
Full-time / Interested in working remotely
4-6 years
國立政治大學(National Chengchi University)
Marketing

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Within one month
Quality Manager
鴻準精密工業股份有限公司
2023 ~ Present
Taoyuan, 桃園區桃園市台灣
Professional Background
Current status
Employed
Job Search Progress
Open to opportunities
Professions
Product Engineer, QA Engineer, Quality Manager
Fields of Employment
Semiconductor, Consumer Electronics, Hardware
Work experience
10-15 years
Management
I've had experience in managing 5-10 people
Skills
Excel
Word
PowerPoint
Communication
6 Sigma
Lean Manufacturing
Supplier Quality Management
Supplier Audit
Languages
English
Fluent
Chinese
Native or Bilingual
Job search preferences
Positions
Quality Manager /Supplier Quality
Job types
Full-time
Locations
Taoyuán, 台灣, Taipei, 台灣, New Taipei City, 台灣, 台灣新竹市新竹, Việt Nam
Remote
Interested in working remotely
Freelance
No
Educations
School
成功大學
Major
化學工程
Print

程厚勳

Quality Manager

  Taoyuan, 桃園區桃園市台灣

My name is Howard Cheng, and I have over a decade of experience in various roles within the electronics industry. My journey began as an IC Carrier (FCBGA & CSP) product engineer, where I honed my expertise in electronic components and semiconductor packaging materials. I then transitioned to a supplier management quality engineer (SQE) role, further refining my quality assurance skills within the semiconductor packaging field.

Furthermore, I leveraged my knowledge to contribute to the PCB manufacturing industry as a quality assurance specialist (CQE) and the connector field as a quality manager (QM). These diverse roles have equipped me with a comprehensive understanding of packaging, carrier boards, PCBs , PCBA processes, and the development of new process technologies. I have a proven track record of leading successful projects focused on improving yield rates.

Adding another dimension to my skillset, I hold the ISO 9001:2015 Lead Auditor certification. This qualification empowers me to conduct thorough quality audits and ensure compliance with this international standard.

One of my most noteworthy achievements was playing a pivotal role in establishing a branch factory in Vietnam. I spearheaded the efforts to attain ISO9001/14001/45001 certifications for the facility, demonstrating my commitment to quality excellence at a global scale.

With my diverse expertise, deep understanding of product engineering, quality assurance, and process improvement in the electronics industry, I am confident in my ability to make a significant positive impact on any organization in this sector.

 

工作經歷

Quality Manager  •  鴻準精密工業股份有限公司

十月 2023 - Present

Responsibilities:
- Lead a team of quality engineers, overseeing quality systems, quality assurance, quality verification, customer issue resolution, and everyday departmental management.
- Enhance the quality assurance system, ensuring its smooth operation and effectiveness. Improve the department's quality assurance awareness and quality management skills.

Key Achievements:
- Helped establish a branch factory in Vietnam and guided the company to obtain ISO9001/14001/45001 certifications.
- Successfully introduced 5 new products to the Vietnam factory, achieving customer satisfaction and obtaining mass production shipment approval.
- Used Lean Production methods to streamline production processes and optimize capacity, increasing production by 50% without adding any new tools or labor.
- Used process capability analysis methods to improve product design specifications and solve material loss problems caused by poor assembly compatibility.
- Led a team of about 10 quality engineers in Taipei and Vietnam.
- Evaluated supplier capabilities and reduced supply chain risks, ensuring smooth delivery of samples and mass production products.

Global Supplier Quality Engineer  •  Isola Group

二月 2023 - 五月 2023

- Completed the ISO 9001:2015 Lead Auditor training and am currently awaiting certification.
- Managed the abnormal improvement and quality upgrade of Isola’s global glass fabric.
- Successfully led vendors to improve the quality of their glass fabric and completed relevant quality documents such as 8D report with 5WHY.
- Proposed and led a Lean project aimed at reducing factory costs and minimizing foreign object debris by replacing paper cores with plastic ones.
- Primarily responsible for managing the quality of glass fabric suppliers.
- Reason for leaving, the company was experiencing financial difficulties and had to downsize its workforce. It was a difficult situation, but I understood the need for the company to make tough decisions in order to stay afloat.

Quality Manager  •  Würth Elektronik Group

七月 2020 - 一月 2023

- Responsible for handling customer quality complaints, act as a liaison with other company departments worldwide and interface with OEM factories regarding quality aspects. In charge of all topic relate quality at OEM factories site.
- On specific projects, work closely with PM teams to launch of new products. Such activity would include process check, DFMEA/PFMEA, Q-flow chart check and first-article inspection.
- Evaluates the supplier processes and process controls to ensure product quality and reliability is compliant. Develops supplier capability with conducting continuous improvement actions.
- Lead IQC Team to make sure the product we received quality good.
- Manager a Lab in factory site.
- Primarily responsible for managing the quality of our main connector supplier.
- Reason for leaving, an opportunity presented itself that I felt was the right next step for me at that time. It wasn’t an easy decision.

Quality Assurance  •  COMPEQ MANUFACTURING CO., LTD.

七月 2019 - 七月 2020

- Customer complaint issue handling and prepare 8D report. ( drive factory to investigate each issue and host meeting with customer)
- Customer spec review and discussion with both factory and customer.
- Attending customer visit, audit, QBR and special requirement follow up.
- Major clients: DellEMC / Samsung

Senior Supplier Quality Engineer  •  ASE Technology Holding Co., Ltd.

六月 2017 - 六月 2019

- Strategy vendor capability development and quality performance driving. Preparation of raw material inspection specifications, vendor audit and scoring of suppliers.
- On site validation, quality capability and mindset implantation.
- Found mismatch issue between SRO and Solder Ball in the marginal state, that causes low yield. Proposing a formula to review the compatibility of SRO and Solder Ball as preventive action for NPI team.
- Ask suppliers to practice improvement activities by self-feedback in factories reduce the escape rate, LRR from 88% -> 97%.
- IATF 16949:2016 under ASE training.
- Primarily responsible for managing the quality of all substrate suppliers.
- Reason for leaving, taking a break and being ready for next stage of life, Wedding.

Senior Product Development Engineer  •  欣興電子股份有限公司 Unimicron Technology Corporation

六月 2011 - 六月 2017

- RFQ building up and technical consulting for customer.
- Lead the project of new product development and introduce into mass production phase.
- Leading two junior engineers as a supervisor to serve major client (ALTERA/ Intel/ Hisilicon).
- Develop the SPOP (Solder Plating on Pads) process for FCBGA substrates without increasing the cost of equipment. Produce it with a unique copper plating pattern and a special process flow to develop new products, thus satisfying Customer demand.
- Develop new material/process for next generation product, substrate applied on high frequency signal.
- 6 sigma GB certification under Unimicron training, familiar with Minitab.
- Reason for leaving, seeking an opportunity to gain new skill and ability.

R&D Process Integration Technical Engineer  •  E-Ton Solar Tech.

六月 2009 - 九月 2010

- Responsible for process improvement and management, setting process parameters and machines, reviewing and evaluating the overall production process to maintain normal production functions.
- Optimize the anti-reflection layer made by PECVD to improve the photoelectric conversion efficiency.
- Reason for leaving, preparing for graduate record examination.

學歷

成功大學

化學工程

2003 - 2008

技能


    • Proficient with MS office
    • 6 sigma GB
    • Minitab
    • Product Development (APQP)
    • Communication
    • Creativity
    • Proficient in quality tools
    • Adaptability
    • Critical Thinking
    • New process development
    • Supplier relationship
    • Supplier quality management
    • Audit with ISO9001、IATF16949、VDA6.3
    • Substrate Development / Reliability /Process
    • PCB process
    • Comprehend on Plating/ Stamping/ Injection Molding/ CNC/ Assembly
    • Vietnam Factory Establishment and Operations Experience

語言


  • English — 進階
  • Chinese — 母語或雙語
Resume
Profile

程厚勳

Quality Manager

  Taoyuan, 桃園區桃園市台灣

My name is Howard Cheng, and I have over a decade of experience in various roles within the electronics industry. My journey began as an IC Carrier (FCBGA & CSP) product engineer, where I honed my expertise in electronic components and semiconductor packaging materials. I then transitioned to a supplier management quality engineer (SQE) role, further refining my quality assurance skills within the semiconductor packaging field.

Furthermore, I leveraged my knowledge to contribute to the PCB manufacturing industry as a quality assurance specialist (CQE) and the connector field as a quality manager (QM). These diverse roles have equipped me with a comprehensive understanding of packaging, carrier boards, PCBs , PCBA processes, and the development of new process technologies. I have a proven track record of leading successful projects focused on improving yield rates.

Adding another dimension to my skillset, I hold the ISO 9001:2015 Lead Auditor certification. This qualification empowers me to conduct thorough quality audits and ensure compliance with this international standard.

One of my most noteworthy achievements was playing a pivotal role in establishing a branch factory in Vietnam. I spearheaded the efforts to attain ISO9001/14001/45001 certifications for the facility, demonstrating my commitment to quality excellence at a global scale.

With my diverse expertise, deep understanding of product engineering, quality assurance, and process improvement in the electronics industry, I am confident in my ability to make a significant positive impact on any organization in this sector.

 

工作經歷

Quality Manager  •  鴻準精密工業股份有限公司

十月 2023 - Present

Responsibilities:
- Lead a team of quality engineers, overseeing quality systems, quality assurance, quality verification, customer issue resolution, and everyday departmental management.
- Enhance the quality assurance system, ensuring its smooth operation and effectiveness. Improve the department's quality assurance awareness and quality management skills.

Key Achievements:
- Helped establish a branch factory in Vietnam and guided the company to obtain ISO9001/14001/45001 certifications.
- Successfully introduced 5 new products to the Vietnam factory, achieving customer satisfaction and obtaining mass production shipment approval.
- Used Lean Production methods to streamline production processes and optimize capacity, increasing production by 50% without adding any new tools or labor.
- Used process capability analysis methods to improve product design specifications and solve material loss problems caused by poor assembly compatibility.
- Led a team of about 10 quality engineers in Taipei and Vietnam.
- Evaluated supplier capabilities and reduced supply chain risks, ensuring smooth delivery of samples and mass production products.

Global Supplier Quality Engineer  •  Isola Group

二月 2023 - 五月 2023

- Completed the ISO 9001:2015 Lead Auditor training and am currently awaiting certification.
- Managed the abnormal improvement and quality upgrade of Isola’s global glass fabric.
- Successfully led vendors to improve the quality of their glass fabric and completed relevant quality documents such as 8D report with 5WHY.
- Proposed and led a Lean project aimed at reducing factory costs and minimizing foreign object debris by replacing paper cores with plastic ones.
- Primarily responsible for managing the quality of glass fabric suppliers.
- Reason for leaving, the company was experiencing financial difficulties and had to downsize its workforce. It was a difficult situation, but I understood the need for the company to make tough decisions in order to stay afloat.

Quality Manager  •  Würth Elektronik Group

七月 2020 - 一月 2023

- Responsible for handling customer quality complaints, act as a liaison with other company departments worldwide and interface with OEM factories regarding quality aspects. In charge of all topic relate quality at OEM factories site.
- On specific projects, work closely with PM teams to launch of new products. Such activity would include process check, DFMEA/PFMEA, Q-flow chart check and first-article inspection.
- Evaluates the supplier processes and process controls to ensure product quality and reliability is compliant. Develops supplier capability with conducting continuous improvement actions.
- Lead IQC Team to make sure the product we received quality good.
- Manager a Lab in factory site.
- Primarily responsible for managing the quality of our main connector supplier.
- Reason for leaving, an opportunity presented itself that I felt was the right next step for me at that time. It wasn’t an easy decision.

Quality Assurance  •  COMPEQ MANUFACTURING CO., LTD.

七月 2019 - 七月 2020

- Customer complaint issue handling and prepare 8D report. ( drive factory to investigate each issue and host meeting with customer)
- Customer spec review and discussion with both factory and customer.
- Attending customer visit, audit, QBR and special requirement follow up.
- Major clients: DellEMC / Samsung

Senior Supplier Quality Engineer  •  ASE Technology Holding Co., Ltd.

六月 2017 - 六月 2019

- Strategy vendor capability development and quality performance driving. Preparation of raw material inspection specifications, vendor audit and scoring of suppliers.
- On site validation, quality capability and mindset implantation.
- Found mismatch issue between SRO and Solder Ball in the marginal state, that causes low yield. Proposing a formula to review the compatibility of SRO and Solder Ball as preventive action for NPI team.
- Ask suppliers to practice improvement activities by self-feedback in factories reduce the escape rate, LRR from 88% -> 97%.
- IATF 16949:2016 under ASE training.
- Primarily responsible for managing the quality of all substrate suppliers.
- Reason for leaving, taking a break and being ready for next stage of life, Wedding.

Senior Product Development Engineer  •  欣興電子股份有限公司 Unimicron Technology Corporation

六月 2011 - 六月 2017

- RFQ building up and technical consulting for customer.
- Lead the project of new product development and introduce into mass production phase.
- Leading two junior engineers as a supervisor to serve major client (ALTERA/ Intel/ Hisilicon).
- Develop the SPOP (Solder Plating on Pads) process for FCBGA substrates without increasing the cost of equipment. Produce it with a unique copper plating pattern and a special process flow to develop new products, thus satisfying Customer demand.
- Develop new material/process for next generation product, substrate applied on high frequency signal.
- 6 sigma GB certification under Unimicron training, familiar with Minitab.
- Reason for leaving, seeking an opportunity to gain new skill and ability.

R&D Process Integration Technical Engineer  •  E-Ton Solar Tech.

六月 2009 - 九月 2010

- Responsible for process improvement and management, setting process parameters and machines, reviewing and evaluating the overall production process to maintain normal production functions.
- Optimize the anti-reflection layer made by PECVD to improve the photoelectric conversion efficiency.
- Reason for leaving, preparing for graduate record examination.

學歷

成功大學

化學工程

2003 - 2008

技能


    • Proficient with MS office
    • 6 sigma GB
    • Minitab
    • Product Development (APQP)
    • Communication
    • Creativity
    • Proficient in quality tools
    • Adaptability
    • Critical Thinking
    • New process development
    • Supplier relationship
    • Supplier quality management
    • Audit with ISO9001、IATF16949、VDA6.3
    • Substrate Development / Reliability /Process
    • PCB process
    • Comprehend on Plating/ Stamping/ Injection Molding/ CNC/ Assembly
    • Vietnam Factory Establishment and Operations Experience

語言


  • English — 進階
  • Chinese — 母語或雙語