Experience Duty Manager • AirAsia AprilPresent | Taoyuan City, Taiwan Manage relationships with governmental entities and vendors, responding to inquiries and applying for regulatory approvals Collaborate with the IT team on innovation projects, such as self check-in/bag drop service, immigration data server integration Prepare training materials and conduct training sessions to new joiners and service providers Monitor station performance metrics, including flight punctuality, budget control, ticket sales, operational loss Marketing Associate • Klook AprMar 2022 | Taipei City, Taiwan Analyzed site traffic volume, sales information, projections and other meaningful data, and presented findings to senior management Created content to attract site
National Tsing Hua University・
TESOL