Assist HTML / CSS WordPress Language Chinese - Native language English - Elementary Work experience Product Designer Portto Co., Ltd Aprpresent Planned and d esigned product interface. Analyzed u ser experience research and competitive product, explored product possibilities, and made product proposals. Established and maintained design systems. Tracked product user behavior, and proposal and discussion with the team. UI/UX Designer Codepulse Co., Ltd MarMarDesktop/mobile version ui design and ux research. Optimized the process of the design team, created design files and design systems. Designed and maintained Content Management System product

Humanities Certificate of Strategic Communication Peacebuilding Designlab Certificates UI and UX Design Academy UX Academy Foundation UX Academy Skills Design User Experience, Interaction Design, User Interface, Digital Prototyping, Wireframing, Low-High Fidelity, Mockups. Research: User Interviews, User Testing, Information Architecture, Journey Mapping, Personas, Quantitative Analysis, Card Sorting, Competitor Analysis, Design Strategy Software Figma, Adobe Indesign, Adobe Premiere, Maze, Zendesk, Canva Language: English (Fluent) Mandarin (Native) Taiwanese (Native) Experience Customer Operation Specialist Alfred Systems Inc. | AugustJuly 2023 Collaborated with UX Design team on user interviews and design ideation. Wrote UX copy for app interfaces, errors, and marketing, ensuring

for guiding and managing the design team to ensure that their work aligns with the company's goals and brand positioning. Develop and execute design strategies to ensure alignment between design outputs and company objectives. Manage design projects, including task allocation, setting deadlines, and tracking progress. Provide design guidance to help team members improve design quality and efficiency. Used performance data to help develop revenue-boosting strategy plans with PM and Marketing. Ensure that work such as UI/UX design, visual design, and event page design aligns with product objectives. Provide appropriate feedback

initiatives, accumulating extensive experience in product development from concept to launch. My Website: https://hylucaschang.wixsite.com/profile Skill Product Planning Strategy and roadmap Business model analysis User research Data insight analysis Product prototyping Product Development Backlog prioritization Metrics definition and tracking Minimum Viable Product PRD and business flow design Research on technical documentation Project Management Team leadership Organizational workflow Agile methodology Cross-Functional collaboration Schedule, Cost, and Risk management Work Experience Group Product Manager HOYA BIT Ltd. | JulPresent Responsibilities Organize and drive product strategy, roadmaps, and milestones to achieve long-term goals

試案例、Q&A，並收集異常反饋和狀態回報，確保服務順暢運作。 主要成就 CDP 標準化系統文件，優化產品框架及智能行銷模組，Product Backlog 規劃，橫跨年度及企業客製兩種類型版本。 盤點 CRM（SAAS）系統，並將其文件化，協助產品 PO 梳理年度計畫。 金融產品 App 需求梳

E-mail: [email protected] Work Experience OneDegree / Sr. Product Designer , Aug 2022 ~ Oct 2023 Develop new pet-insurance product for tortoise and bird ; from 0-1 design process, market research, collaborate with Product Manager and Engineering team. Lead the transformation of development process, migrating design from Sketch to Figma. Improve the development time and cost efficiency. Optimize product features : claim flow and plan selection, improve user-flow base on A/B testing. Mentoring intern designers in design team. 17LIVE Inc. / Sr. UI Designer , M 2021 ~ Aug

Raden Khaerul Peratama Indonesia || [email protected] I am a technology enthusiast. I work as Product Designer with five years of experience. Throughout my career, I have worked on various companies, projects and teaching classes that have honed my skills in product design, user research, understanding user behavior that connecting users, business and tech side. Pengalaman Kerja Product Designer • Sayurkeliling.com MaretPresent | Lombok Utara, NTB, Indonesia Designing, creating and publishing a website by using wordpress Co-Founder & Product Designer • Pengen Bisa Indonesia DesemberPresent | Mataram, NTB, Indonesia Pengenbisa.com is an education