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with quality and material shortage issues. We overcame all the difficulties and the project with this fancy light design entered the stage of mass production on time eventually. I served as contact window between IT and users. Collected user's needs and discussed the system solution with programmer. And system successfully generated the table that could make my colleagues work more efficiently. Education National Central University Industrial ManagementNational Chiao Tung University Industrial Engineering and ManagementSkills Word PowerPoint Excel Microsoft Office Cross Functional Communication Negotiation ERP (SAP/ORACLE) Languages Chinese — Native or Bilingual English — Fluent

SUN, HUNG-YEH New Taipei City, Taiwan I have contributed to diversified industries which equipped me with integrated domain knowledge and specialties including market/ business intelligence, coporate/ marketing strategy, project management and cross-functional coordination/ communication for 20 years. I deeply believe that a role with integrated expertise in marketing, consumer insight, trends of industry, strategy planning, and project management would assist companies to adjust in the fast-changing market. I am confident and sure that I am the suitable one. Professional Skills ◇ Database Anlytics and Marketing Planning ◇ Content Marketing Strategy and

Jack & Jones MayAugust 2017 • Raised customer satisfaction by 95% through providing expert product knowledge and promptly addressing all inquiries. • Achieved perfect customer order processing accuracy, leading to improved customer satisfaction and a 15% boost in sales • Consistently exceeded customer satisfaction goals by skillfully handling and resolving complaints, resulting in a 98% satisfaction rate. • Delivered a 30% increase in overall sales performance by partnering with a sales team to develop and implement innovative sales strategies. • Surpassed monthly sales goals by working closely with cross-functional teams, leading to a 15% increase in revenue and a...

impressions at one single product launch. Products sold out within hours ● Improved online shopper engagement rate by over 40% with rich product content DecemberMarch 2019 Channel Marketing Manager ASUS Computer Inc. Defined product positioning and messaging, and formulates winning GTM launch strategies by working closely with a cross-functional team and Ad agencies. Strategizes and coordinates the full range of outbound marketing activities to generate awareness and win business. ● Drove product marketing strategy for North America in alignment with product management and sales, vertical markets ● Managed cross-functional teams such as technical marketing