customer relationships [Customer Services] 1. Lead membership team to achieve 90% member retention rate annually (semiconductor industry) 2. Recruit members from possible pools through sales activities 3. Maintain daily customer corespondence 4. Initiate programs to gather member focus and deliver values Day care Center, Co-owner and Staff, Aug 2008 ~ Jun 2014 Achievements and main working functions: 1. Provide daily cares to toddlers 2. Parents relationship maintenance 3. Excute lessions, programs, events 4. initiate marketing plan for recruitment Skills Business Development, Sales, pre-sales, customer sucucess, project leads and key account management

Zachary 高子堯 Business Development / Salesforce CRM Consultant / SaaS / New Things "Believer and witness as an evangelist, of digital transformation's power. " 7 years in Business Development of SaaS Solutions, Digital Transformation, and Data Consulting Services. Specialized in Digital Marketing Technology, CRM Solutions, Hospitality Technology, Partnerships and Relationship Management. Startup experience in the hospitality and digital marketing technology industry with a demonstrated history of providing SaaS solutions, and data strategy services. (Build and lead a team of 6) Taipei，TW [email protected] Experience Celnet Technology, Senior Account Executive, DecNow